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Honda of Kirkland
Kirkland, WA
1,073 Reviews
Honda of Kirkland is your local award-winning Honda dealer that has been serving the greater Seattle and Kirkland areas for over 30 years! We have a wonderful sales and service staff that is ready to make your car buying experience one that you will want to share with your friends and family for years to come. We offer a state-of-the-art facility with a large indoor showroom to provide you with a more comfortable buying experience. Our service department features the most current diagnostic and repair equipment available and our highly trained Honda technicians will deliver efficient, quality vehicle care every time. You can drop your car off 6 days a week under our fully-lit, heated and covered service drive. Our Service Advisors are located on the drive to help streamline your servicing needs.
We proudly serve our community through our C.A.R.E.S program. Honda of Kirkland supports local groups, area schools and civic groups and participates in local events. We're proud to be a community player.
Remember Honda of Kirkland is The Key to your New Honda!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 AM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 1,073 reviews
October 15, 2008
I took my car to this Honda dealer for regular service. They told me that I need to replace the radiator because the coolant is leaking. I agreed to go ahead. After the service, I realized that my car They told me that I need to replace the radiator because the coolant is leaking. I agreed to go ahead. After the service, I realized that my car smelt differently. I thought it may be just because of the new radiator. On the second day, I found my car engine is overheating. I immediately called the service advisor. I was instructed to add water to the overflow container. I did but it didn't solve the problem. Then I had to call towing service to tow my car to the dealership for inspection. After a few hours, they called me and said the overheating is because of no sufficient coolant in the radiator. The coolant was replaced when they replaced my radiator. They said they don't think the technician forgot to put enough coolant in. They suspected that there are some intermittent problems but they can't tell. They are not willing to pay the towing service. I asked him either to either find out the issue or admit that the technician made a mistake. After a long talk, Mark told me to leave the car to them and let them drive the car for a few days. I was disappointed by his attitude. I am hoping that my car is alright. More
by colinwaterloo
Employees Worked With
Mark (call himself service manager)
March 18, 2005
Can't be 100% sure, but looks like the didn't install the power steering fluid bottle appropriately. The bottle fell down, rubbed against a belt, burning a hole in the bottle, power steering fluid got ever power steering fluid bottle appropriately. The bottle fell down, rubbed against a belt, burning a hole in the bottle, power steering fluid got everywhere, burned out my alternator, eventually my battery died. My radio went into auto-theft mode and I didn't know the code. Dealer insisted on charging me the full price for replacing the alternator and battery. I had a warranty with a $50 deductible so it didn't cost much but I was extremely unhappy. As I filled out the review of the place the customer service person (attractive young women with a lot of makeup) stare at the scores you give their shop in the supposedly confidential evaluation. Apparently they're hoping to intimidate you into giving them a high rating.<br><br> More
by loverspackage
