Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Honda of Kirkland
Kirkland, WA
1,064 Reviews
Honda of Kirkland is your local award-winning Honda dealer that has been serving the greater Seattle and Kirkland areas for over 30 years! We have a wonderful sales and service staff that is ready to make your car buying experience one that you will want to share with your friends and family for years to come. We offer a state-of-the-art facility with a large indoor showroom to provide you with a more comfortable buying experience. Our service department features the most current diagnostic and repair equipment available and our highly trained Honda technicians will deliver efficient, quality vehicle care every time. You can drop your car off 6 days a week under our fully-lit, heated and covered service drive. Our Service Advisors are located on the drive to help streamline your servicing needs.
We proudly serve our community through our C.A.R.E.S program. Honda of Kirkland supports local groups, area schools and civic groups and participates in local events. We're proud to be a community player.
Remember Honda of Kirkland is The Key to your New Honda!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 AM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,064 reviews
April 16, 2025
Great customer service. Kelvin listened to me, my stories and pointed me to the car I really wanted. He and the Sales Manager Joe make a good team. This dealership was very Kelvin listened to me, my stories and pointed me to the car I really wanted. He and the Sales Manager Joe make a good team. This dealership was very busy at the end of March, but still managed to make me feel special. Thank you More
by debrak
April 09, 2025
I was passed around a few people for the total purchase. As this was done completely over the phone, it was understandable. The only thing I can criticize is that no documents were sent electronically. Docu As this was done completely over the phone, it was understandable. The only thing I can criticize is that no documents were sent electronically. Docusign and email work great for many forms and it took a few extra day (around 10) to clear up the deal due to this. Everyone there was super helpful though. I will definitely be looking at Honda of Kirkland again. I commend the sales staff and Barbara especially. Her diligence made all the difference. More
by jehammack3
April 07, 2025
1. Took my Honda Pilot in for a service around 8 AM Tuesday, B1237 service and 3 additional issues. Since I have extended warranty, asked to see if the repairs would be cover and go ahead if they were. Tuesday, B1237 service and 3 additional issues. Since I have extended warranty, asked to see if the repairs would be cover and go ahead if they were. 2. No update until 3:30 PM so I checked. Got a reply at 4:30 PM that shop was backed up and it would be tomorrow. 3. No update on Wednesday so checked again. One issue was due to a recall service done wrong (same dealership), so they were fixing it. Other 2 issues they were waiting for extended warranty company. 4. Got a message on Thursday that warranty company approved the 2 repairs and it would take until Friday. Mentioned that I needed the car by 4 PM Friday for a scheduled event and was told that it would be OK. 5. Got a message on Friday 1:30 PM that the car is ready to pick up, so I dropped off my wife before going to pick up my daughter. 6. Got a call from my wife that the 'service advisor' working on Tuesday took a day off on Friday without any notes, and I was fully charged for 2 repairs. It would take 'a couple of hours' to call extended warranty company again. 7. No update until 4 PM, new 'service advisor' call went to voice mail. So I had to drop by. 8. Was told that warranty company approved the repair, but it would take '20 minutes' to redo the paper work. 9. Got my car out at 5:30 PM and was very late for my event. As a Honda customer since 2001, my next car will be a Toyota. More
by nsw2200@yahoo.com
Employees Worked With
March 28, 2025
No pressure sales, explained the features and functions of vehicle we selected, no up selling at closing of vehicle we selected, no up selling at closing More
by tim-dee
March 26, 2025
Everyone at Honda of Kirkland was very friendly and helpful. The salesman we had an appointment to meet with for a test drive came to meet us and immediately got the car for us. We felt comfortable wi helpful. The salesman we had an appointment to meet with for a test drive came to meet us and immediately got the car for us. We felt comfortable with MJ Kim immediately. He was friendly, knowledgeable, informative, and helpful. He explained how to use many of the features of the car and had many positive facts to share about the vehicle. He valued our trade in at a fair price, and we felt good about the price we would pay for our new vehicle. The finance expert explained the warranty coverage that came with the car and extra coverage we could purchase. He too really took his time to ensure we understood all of our options and the wonderful services that were already included in our purchase. It was all a very seamless and smooth experience from test drive to the last handshake out the door. We would highly recommend Honda of Kirkland and the amazing salesman MJ Kim. More
by Linda.package
March 19, 2025
I used the Costco deal and they handled very well. We had a test drive and when we were ready, we selected our vehicle, found out the Costco price and proceeded to the sale. Took a while for the finan We had a test drive and when we were ready, we selected our vehicle, found out the Costco price and proceeded to the sale. Took a while for the financing but we were always in communication with our representative. There was no pressure except for the additional warranties but they accepted our decisions. Very professional, no haggling or pressure at all. A very pleasant experience. More
by Barb
Employees Worked With
March 17, 2025
Victoria was wonderful to work with! She was very pleasant, patient and low-key. These traits made me feel comfortable and confident as I was processing information regarding a new vehic She was very pleasant, patient and low-key. These traits made me feel comfortable and confident as I was processing information regarding a new vehicle. Victoria did a great job of answering my questions. I enjoyed talking with her. It was evident that she cared and enjoyed what she was doing. I appreciated all of the time she gave me! More
by HondaGirl
March 11, 2025
Straight forward transaction once we pointed out the online price and clarified a couple of times the amount they said they would discount since we didn’t need the “included” extras. online price and clarified a couple of times the amount they said they would discount since we didn’t need the “included” extras. More
by SeattleK
March 08, 2025
Worked with Jacque and drove from out of area to get our car. Love my new Passport! Thanks! car. Love my new Passport! Thanks! More
by lc1974
Employees Worked With
