2,655 Reviews of Honda of Kenosha - Service Center
At the time of booking this appointment, I told the service writer that I specifically wanted an oil change with “Mobil 1 synthetic”. I received an email confirmation stated that exact wording. My wi service writer that I specifically wanted an oil change with “Mobil 1 synthetic”. I received an email confirmation stated that exact wording. My wife dropped the car off the morning of service, but mistakenly thought the intake person would have looked at the service order. When we picked up the car the requested oil change had not been done. Instead some other synthetic brand was utilized. Frustrating that this simple request wasn’t honored. Btw, we knew there would be an upcharge for this brand of oil. More
I always feel welcome when I go to Honda of Kenosha. My service advisor Joe Valente is very knowledgeable and proud of the Honda Brand. He actually cares if I understand the service that is needed on my v service advisor Joe Valente is very knowledgeable and proud of the Honda Brand. He actually cares if I understand the service that is needed on my vehicle. More
Speedy appointment. Clear communication. Prompt service. Excellent work. Not happy about using coupons for work completed.. Did not receive a reply as to what wild card is. Contacted twice.l service. Excellent work. Not happy about using coupons for work completed.. Did not receive a reply as to what wild card is. Contacted twice.l More
Very effective and trustworthy. The man at the counter was clear to what was needed to be done, and they did the work in a timely manner. was clear to what was needed to be done, and they did the work in a timely manner. More
The service was great and helpful. HOWEVER I was double charged for my down payment with Honda and Sunbit. They will not contact me back in regards to this. I have contacted them multiple times and I’m una charged for my down payment with Honda and Sunbit. They will not contact me back in regards to this. I have contacted them multiple times and I’m unable to call during the week because of my job and hours. I’m very very disappointed in that aspect. But I would otherwise recommend them for service. During the times happening now I cannot afford to be paying double the down payment, just over $700 total. I would’ve just paid the entire service charge and not done the payment plan. More
Staff was friendly and informative, Joe offered to make sure we had the correct issue highlighted before beginning any work. 4 stars due to price. I understand the dealership that sells your exact car is m sure we had the correct issue highlighted before beginning any work. 4 stars due to price. I understand the dealership that sells your exact car is more experienced with it so decide for yourself if you are getting what you pay for. More
Simple visit for an alignment. All went well. I simply dropped off the vehicle and picked it up the next day. Everything went well. No complaints. Good job dropped off the vehicle and picked it up the next day. Everything went well. No complaints. Good job More
Because of the epidemic, we have no income now, but you have waived our rent for two months, thank you very much. Even if we do n’t know how long we still have to face the outbreak, thanks again have waived our rent for two months, thank you very much. Even if we do n’t know how long we still have to face the outbreak, thanks again More
Joe was incredibly friendly and very helpful on my last visit to Honda! Thanks Joe for being so kind to your customers during this Covid-19 crisis. visit to Honda! Thanks Joe for being so kind to your customers during this Covid-19 crisis. More
The people were friendly and time was okay but after I got home I realized my car was leaking transmission fluid so now I have another problem on my hands. This is the second time that I have had more pro got home I realized my car was leaking transmission fluid so now I have another problem on my hands. This is the second time that I have had more problems after I take it in. More