Honda of Kenosha - Service Center

I’m there for service they change the oil and filter but they don’t do tire rotation when they supposed to do it that’s what the coupon book says (I paid for 5 years of service when I bought the vehicle) . they don’t do tire rotation when they supposed to do it that’s what the coupon book says (I paid for 5 years of service when I bought the vehicle) . About autobutler the service was HORRIBLE I call for 3 weeks everyday And I can’t schedule an appointment for the same day when the service is supposed to be completed the waitlists for autobutler are loooog as xxxx (2 months) . This is my last visit to this dealer for service or bought a new vehicle. More

Issue with audio in system for about 6 months (cutting out, pops, crackles). Dealer waiting for Honda supplied parts & procedure to repair issue. Had vehicle in for a different recall a few days earlier t out, pops, crackles). Dealer waiting for Honda supplied parts & procedure to repair issue. Had vehicle in for a different recall a few days earlier that was supposed to help with issue but did not so vehicle went back in for this procedure (not sure why both not done at same time as I had been inquiring about issue). More

Had an oil change and tire rotation, it was done very Had an oil change and tire rotation, it was done very quickly and done with perfection. The service writer was very courteous and professional, he Had an oil change and tire rotation, it was done very quickly and done with perfection. The service writer was very courteous and professional, he ended our service with a recommendation of what we needed the next time we had service. Would defiantly recommend Kenosha Honda to others. More

Took me in without an appointment and provided me with a loaner and repaired the vehicle in a very timely manner. They were also very friendly and professional. loaner and repaired the vehicle in a very timely manner. They were also very friendly and professional. More

The service department was great, I brought my vehicle in for a squeaking noise they diagnosed it and repair it. It took a little bit longer than usual but everybody made me feel comfortable waiting for a squeaking noise they diagnosed it and repair it. It took a little bit longer than usual but everybody made me feel comfortable waiting More

So far, my experiences have exceeded my expectations. I expect to be treated with kindness and respect. I expect to be listened to and heard. I expect attention to detail. So, yes, expectations met and exc expect to be treated with kindness and respect. I expect to be listened to and heard. I expect attention to detail. So, yes, expectations met and exceeded. More

The staff was friendly and kept me in the loop about how the repairs were going. My car was ready to go when I came to pick it up. the repairs were going. My car was ready to go when I came to pick it up. More

Gina Ruiz does a great job! She’s always extremely helpful when I come to the dealership. Will keep coming back for years to come! She’s passionate about taking care of her customers! helpful when I come to the dealership. Will keep coming back for years to come! She’s passionate about taking care of her customers! More

Everyone was professionall and helpful. Communication was excellent. The service was preformed and the price was fair. I usually avoid dealerships but felt this one was top notch. excellent. The service was preformed and the price was fair. I usually avoid dealerships but felt this one was top notch. More

Great dealership, mindful of covid, adequate spacing and few people waiting, quick service, very informative and friendly.. Will use this dealership again for service when it’s time. few people waiting, quick service, very informative and friendly.. Will use this dealership again for service when it’s time. More