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Honda of Kenosha - Service Center

Bristol, WI

4.6
2,754 Reviews

2,754 Reviews of Honda of Kenosha - Service Center

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February 17, 2021

Sam was wonderful! Great work fast and efficient! Everything was explained properly. I will definitely be back! Would recommend honda of kenosha to everyone! Thanks again Sam! More

by Mabuhassan100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mousa Abuhassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2021 -

Honda of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Sam here at Honda of Kenosha.

February 16, 2021

I always get good service at Honda of Kenosha. The staff is personable and keeps me informed. I am happy they have evening hours especially. More

by nadine.heilmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Waddell Service good service
Feb 17, 2021 -

Honda of Kenosha responded

We are very happy, Nadine, to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 16, 2021

A pretty good shop to work with. Online appointment was easy to navigate. So far I only needed routine maintenance done and their prices seem competitive with other shops More

by jcminer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
Feb 17, 2021 -

Honda of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

February 16, 2021

Joe and entire repair staff was wonderful.Joe answered Joe and entire repair staff was wonderful. Joe answered all my questions about the recall and the automotive staff fixed it. He called me at home to More

by Charlie12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
Feb 17, 2021 -

Honda of Kenosha responded

Thank you, Charlie! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

February 15, 2021

Great service and very friendly customer service!I bring Great service and very friendly customer service! I bring my 2 Honda’s and I have never dissatisfied or disappointed with their level of service. More

by jedan67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Feb 16, 2021 -

Honda of Kenosha responded

Thank you so much for your kind words for our service team, and for taking the time to leave us this wonderful feedback!

February 14, 2021

Amazing service, the staff is extremely welcoming and very supportive. I never doubt about bringing my car to Honda to get all my car needs covered. More

by Cesar Montes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Spink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2021 -

Honda of Kenosha responded

Thank you, Cesar, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 13, 2021

I got new tires in the van and some how a wheel lug was damaged. I was able to scheduled my appointment pretty much at my leisure. Once I arrived for my appointment I was pretty much in and out. The staff More

by bjlittel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2021 -

Honda of Kenosha responded

It's great to hear that we were able to help you out in a timely manner. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Kenosha!

February 12, 2021

Don’t recommend other maintenance items during my oil changes like they used to. New car from a diff dealer, feel like they don’t care More

by Mrsllhckymom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I didn’t get name
Feb 13, 2021 -

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. We are sorry to see that you weren't fully satisfied with your recent service experience and would like to learn more. Please reach out directly if you would be willing to share some more detail. We appreciate your business and hope you will give us another opportunity to serve you!

February 11, 2021

Great customer service, friendly and knowledgeable staff at Kenosha Honda. Reasonable waiting time for service. Clean and comfortable waiting area. Quality mechanics and help on all levels. More

by Bmentek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Honda of Kenosha responded

Thank you for your excellent feedback for our service department. We appreciate your business and our team looks forward to serving you again soon!

February 10, 2021

I will never patronize Kenosha Honda again for service. When I went to have battery a replacement yesterday a $20 discrepancy arose. When I ask why. I was informed informed this was a shop fee for rags an More

by katz4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Dept.
Feb 24, 2021 -

Honda of Kenosha responded

Providing a positive experience is our top priority, and we’re sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it’s possible to talk about your experience one-on-one, please reach out to us directly of let us know the best way to contact you and we will reach out.

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