Honda of Greeley

Sold me a Honda Ridgeline over the internet stating it was "absolutely perfect" and "showroom condition". When truck was delivered it had major scratches and an indentation on the back passenger rear doo was "absolutely perfect" and "showroom condition". When truck was delivered it had major scratches and an indentation on the back passenger rear door that extends onto the rear wheel well. The receipt that the transport driver gave me showed that the damage was on the Ridgeline when he picked it up at the dealership. He marked this damage on the receipt as "Deep Scratches". He made a point to show me this damage when he dropped off the truck. I immediately notified the dealership, but dealer contends they're only "surface scratches", even though their own receipt shows them as "Deep Scratches". I took the truck to a local detail shop and they could not remove the scratches with a power buffer and said I would need body work to fix. I took the truck to a body shop and they concluded that the scratches are in past the clear coat and into the paint so deep that it will need body work to fix and then it will have to be painted. Estimate is $1150.00. I have supplied Honda of Greeley with pictures, quotes, and damage assessment from three different sources, all concluding that body work and paint will be necessary to repair the damage. I feel I was given false statement on condition of the truck. I now have over $1100.00 worth of damage to fix when I was told truck was in "absolute perfect" condition. Photos of the truck were emailed to me, before I agreed to purchase the truck, but photos were taken at a distance so you could not see the scratches. UPDATE: After over two weeks of haggling over whether the truck had truly $1100. worth of damage, Honda of Greeley finally agreed to cover the cost of the repair. It was like pulling teeth, but I have to give Honda of Greeley credit for finally doing the right thing. More

I hadn't purchased a new car in nearly 30 years. Most of the vehicles I've owned were used and purchased for cash from individuals. I decided I wanted a later model and thought it would be easier t Most of the vehicles I've owned were used and purchased for cash from individuals. I decided I wanted a later model and thought it would be easier to go to the dealer simply to get the financing. Being a single mom, I was a little apprehensive. Mark was referred to me by a mutual friend. He is amazing! He asked me what I wanted and listened as I described my lifestyle. I told him what I would like my payment to be and what kind of car I wanted. Imagine my surprise, when he brought me a brand new car that met and exceeded everything I told him! Mark was very conscientious, thoughtful and attentive to my needs. He never tried to "sell" me anything. He presented my with my options, gave me extremely thorough answers and allowed me to make an informed decision. My son will buy his next car from Mark. I would recommend Mark and Honda of Greeley to everyone looking to buy a car! More

Terri was friendly and professional from the start. He found the car we were looking for and gave us an excellent deal. He is as close as somebody can get to being an ideal auto salesman! The guy is the found the car we were looking for and gave us an excellent deal. He is as close as somebody can get to being an ideal auto salesman! The guy is the living legend, folks! More

Peggy was very easy to work with and I enjoyed her very much. Because I was 300 miles away, we pretty much had to make a deal over the phone. I was concerned that there would be issues because I was tradin much. Because I was 300 miles away, we pretty much had to make a deal over the phone. I was concerned that there would be issues because I was trading a vehicle in which had a lot of miles on it and obviously not in perfect condition. I suspected that when I got over to Greeley from Montrose they would try to modify the deal we made. Much to my surprise and delight they honored the original deal and I was able to get a vehicle which, by the way, I really have enjoyed. I typically do not enjoy the buying car process, but Peggy and Michael made the process much easier. I would and have recommended Honda of Greeley and the next vehicle purchase I make they will be my first call. On a side note, their coffee machine is awesome! More

We drove from Fort Collins, to just try and look at a couple of different options and price ranges. We were met by Mark Grantner who was very nice and attentive. Mark gave us great information and never couple of different options and price ranges. We were met by Mark Grantner who was very nice and attentive. Mark gave us great information and never felt pressured to look at anything specific or to buy. We were wanting to look at a bigger vehicle, and one of our options that we were wanting look at was a Honda Pilot. We were going to look for something used as we did not have a budget for a new Pilot. He walked us around gave us several options and was very knowledgable about the cars what were some of his preferences and what may work for us and our family. When we came we had the intention of just looking, and ended up buying a new 2013 Pilot. We told Mark what we could afford and started working on a wonderful deal we couldn't say no too. We haven't gone out to buy very many cars or new cars at that and came out very impressed comfortable during the whole situation. I will be recommending many friends and family out to Honda of Greeley from here on out. More

I tend to buy cars every couple of years and I don't like to play games about it. I contacted Terri about 5 minutes before arriving to tell him I wanted to drive a car or two and not deal with the usua like to play games about it. I contacted Terri about 5 minutes before arriving to tell him I wanted to drive a car or two and not deal with the usual "sales" routine. He was great, gave me the keys and a car and sent me on my way. I drove 3 and fell in love with one of them (except the color). So I told him what my price was, that I was a little upside down on my trade and that I had a meeting to get to, here is my number. He worked up numbers, called me with very straightforward info, advised me that they had some great financing going. I didn't actually think I would qualify, but he said he would try. He took basic info over the phone and then called 30 minutes later with a yes and .9% financing. All they needed was a deposit so they could go find the color I wanted. Picked it up a day later with no last minute changes in the terms of the deal. Terri showed me all the extra bells and whistles while the finance guy got his paperwork done. Matt, in finance, was also fabulous. No hard sell for extra stuff, quick paperwork and easy out the door. I was in and out in less than 2 hours. Most importantly, I did not leave feeling that "I think I was taken for a ride" feeling. I would go back to either of them for another car in a second. Except that I totally love this one!!! Thank you!! More

Peggy was extremely helpful in the car buying process. Not only was she a joy to work with but he also made the entire process pain free! Her friendliness and willing to help reassured me that I was makin Not only was she a joy to work with but he also made the entire process pain free! Her friendliness and willing to help reassured me that I was making the right decision in purchasing a car at Honda of Greeley. I have had less than satisfactory service at other dealerships and was referred here and not let down. Will definitely be returning and recommending! More

We enjoyed the experience of looking at & driving the Honda Van & pilot vehicles we were interested in purchasing. We were not high presured into buying & left & looked at other vehicles at other dealsh Honda Van & pilot vehicles we were interested in purchasing. We were not high presured into buying & left & looked at other vehicles at other dealships & compared & priced what we were interested in & were given a very good deal thru Honda of Greeley & we believe Honda's features & value are the best we could find anywhere, & Mark & Juan were both very helpful & worked with us on deciding to buy our new Honda Odyssey, we believe we will be very happy with the Van & will get good service.We could not speak too higly of our two Sales reps, they were " The Best" The owner treated us well & the finance manager Mike as well & our deal went thru very well, thanks to this Dealship. These reasons are Why we would recommend this Dealship to anyone interested in buying a vehicle. More

Peggy was easy to work with. I was directed to Honda of Greeley by Truecar.com. I was sent a fair price immediately. The next day I received an email from Peggy and a follow-up phone call. She worked to fi Greeley by Truecar.com. I was sent a fair price immediately. The next day I received an email from Peggy and a follow-up phone call. She worked to find the vehicle equipped just as we wanted. They offered a price 7% lower than the local dealer. I drove to Greeley - about 150 miles away. Peggy had all paperwork ready to go, the finance manager made short work of the details. NO hard sell of extended warranty or supplemental insurance. Easily the most fair and equitable manner in which to pruchase a car. Absolutely the best and easiest car buying experience I have ever had. More

MARK WAS VERY FRIENDLY, HELPFUL AND SEEMED VERY UPFRONT ABOUT THE PRICING AND THE EXTRAS. GOOD CUSTOMER SOCIAL SKILLS. VERY THOROUGH AND PATIENT IN SHOWING US ALL THE VEHICLE FEATURES, VERY GOOD SALESMAN! ABOUT THE PRICING AND THE EXTRAS. GOOD CUSTOMER SOCIAL SKILLS. VERY THOROUGH AND PATIENT IN SHOWING US ALL THE VEHICLE FEATURES, VERY GOOD SALESMAN! More