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Honda of Downtown Los Angeles
Los Angeles, CA
4,300 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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4,300 Reviews of Honda of Downtown Los Angeles
March 04, 2024
Muchas gracias muy buen servicio me gusta la rapidez y buen trabajo no cambio siempre lo llevo al chequeo con ustedes simplemente buen trabajo 🙏 buen trabajo no cambio siempre lo llevo al chequeo con ustedes simplemente buen trabajo 🙏 More
by camilaleiva213
Verified CustomerEmployees Worked With
Raul Alvarez
March 03, 2024
A professional sales representative. He guided me through all paperwork and went beyond his scope of duties to provide the best possible experience. He guided me through all paperwork and went beyond his scope of duties to provide the best possible experience. More
by ISAACRX
Employees Worked With
Dan Sandu
March 03, 2024
I bought the car last month it had some scratches on body and Rim. We talked to the sales Guy name Roberto Sanchez and he said he will fix those. We were trading our car so we were all agreed that we will ke and Rim. We talked to the sales Guy name Roberto Sanchez and he said he will fix those. We were trading our car so we were all agreed that we will keep our car until this one get fixed. Roberto agreed to this. While we were signing the paperwork Roberto came to us saying his manager said we can’t let you guys take the car that you are trading. He said they will setup an appointment tomorrow and we can come back here and they will fix the car in few hours. We agreed to this and after the paperwork we took the car and went home. Next day nobody called me for making an appointment. I called them multiple times and I was being told they are busy. Anyways after 3 days waiting and calling multiple times someone from dealership called me saying that they will make appointment for Saturday and said if the car doesn’t fix in same day they will provide loaner or rental. I said ok. We went to the dealership on day that we had appointment. They said they can’t fix in a day and need 3-4 days and they won’t give any loaner or rental because we don’t have this in written. I told the sales manager that why don’t you ask your staff members what they promised us. After arguing with him for few minutes he said he will only cover for 2 day rental and rest we will have to pay for that. In the end they kept the car from Saturday to Tuesday so other 2 days I had to pay. They haven’t kept their promise and lied about it all the time in this process. The sales manager(Roberto’s Boss) is a jerk doesn’t know how to talk to people. I won’t recommend this dealership to anyone. More
by Sukhvir Jaswal
Employees Worked With
Oscar Castaneda, Roberto Sanchez
March 02, 2024
Warranty repair transmission Honda aproved full transmission replacement I'm happy about te outcome they recomend to replace the clutch but was still in good condition transmission replacement I'm happy about te outcome they recomend to replace the clutch but was still in good condition More
by 213corgis
Employees Worked With
Ernesto
March 02, 2024
Everybody was courteous and friendly. It was a good experience buying the car. The only thing was a bit slow going through each step to complete the purchase. It was a good experience buying the car. The only thing was a bit slow going through each step to complete the purchase. More
by ZENGOGH
Employees Worked With
Geovanni Rivera, Sonia Campos
February 29, 2024
Awesome customer service and very professional. My car has a big electrical problem, but the technician who worked it was able to find the problem. The price I was charged went from $600 to $42 My car has a big electrical problem, but the technician who worked it was able to find the problem. The price I was charged went from $600 to $425, that helped me so much because I do not make so much money and they help me with it. I am sooo happy and will recommend it to all my friends. Thank you More
by oscar_sintigo
Employees Worked With
Oscar Pinuelas 10 stars 🌟
February 28, 2024
The valve stemmed was not put back on my tire. After service I have been calling for a week and told that I need to speak to a manager every time I call for the manager. He's not available. I have After service I have been calling for a week and told that I need to speak to a manager every time I call for the manager. He's not available. I have left over 15 messages. And I still have not gotten return call More
by joeycsolomon
Employees Worked With
Service Manager
