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Honda of Downtown Los Angeles
Los Angeles, CA
4,300 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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4,300 Reviews of Honda of Downtown Los Angeles
Verified Customer
March 08, 2024
Experience was okay. The usual, sales advisor showed car, test drove vehicle, presented a price, explained the down payment and the monthly estimate. Closed deal. I was t The usual, sales advisor showed car, test drove vehicle, presented a price, explained the down payment and the monthly estimate. Closed deal. I was truly disappointed at the end when the sales advisor did a courtesy call to check in with me and how I was liking the vehicle. Informed him of a minor issue I noticed afterward and asked if I can take it to the dealer for a courtesy check up. Explained that he would check with his manager and never returned my call. I wasn’t asking for a fix. Just wanted to know if they would look at the car as a courtesy since I bought it there. Perhaps because it wasn’t one of their cars (Honda) then my concern had no priority. Communication is key, no matter if it’s good or bad news. Reasonable people understand what can and cannot be done, now I remember why I hate shopping for vehicles. I’ll take my friends and family elsewhere. More
by YORSHUA
Employees Worked With
Tony Rodriguez
March 08, 2024
Extremely satisfied The sales agent is patient and gave us useful I formation about the car. The manager is warm and accommodating and helped us meet our request so we can buy the car. us useful I formation about the car. The manager is warm and accommodating and helped us meet our request so we can buy the car. More
by TERESACASTELLANOS1952
Employees Worked With
Andrea Noriega
March 06, 2024
The service was excellent. The technician was professional, courteous and explained what needed to be done to my car in a respectful manner. The technician was professional, courteous and explained what needed to be done to my car in a respectful manner. More
by rossanadelcarmen2003
Employees Worked With
Oscar Pinuelas
March 05, 2024
Very easy to deal with and professional Kevin the internet manager was prompt, professional and friendly and most of off patient ! Impressive internet manager was prompt, professional and friendly and most of off patient ! Impressive More
by ADENDA2006
Employees Worked With
Kevin Esquivel
March 05, 2024
A great experience glad I stopped in the place was real professional will tell everyone I meet in future if you need a car go there because they got a five star dealership 😊😊😊 professional will tell everyone I meet in future if you need a car go there because they got a five star dealership 😊😊😊 More
by JESSEAT40
Employees Worked With
Dominique Dennis
March 04, 2024
The relearn was nice and clean, wish there were more workers! I waited a lot. Aside from the long wait times, Jaqueline was the best, Humberto also helped me with getting my price. Both were great! workers! I waited a lot. Aside from the long wait times, Jaqueline was the best, Humberto also helped me with getting my price. Both were great! More
by ENRIQUEVAL11
Employees Worked With
Humberto , Jacqueline Martinez
