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Honda of Columbia - Service Center

Lexington, SC

4.8
144 Reviews

144 Reviews of Honda of Columbia - Service Center

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February 16, 2024

Service with Honda of Columbia has been second to none. I have 2 Honda's and have been using them since 2008. I would not use anyone else. They never do work that is unnecessary and will tell you when some More

by Billy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leroy Doby
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Feb 16, 2024 -

Honda of Columbia responded

We're thrilled to have earned your trust and loyalty over the years! Thank you for choosing Honda of Columbia for your vehicle services since 2008. It's wonderful to hear that you've always received top-notch service and appreciate our commitment to honesty and transparency. Leroy is indeed a valuable member of our team, and we're glad you had a positive experience with him. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. Thank you for your continued support, and we look forward to serving you and your Honda vehicles for many more years to come!

Feb 16, 2024 -

Billy responded

I didn't expect a response but think you for your kind remarks. Thanks to Kayla Davis I am going to get a new set of tires next week. She gave me a quote that I did not expect but it was time for new tires. I sure do miss Murl Hope. I only delt with him for many years. Billy

Feb 20, 2024 -

Honda of Columbia responded

Thanks again Billy! We miss Murl as well; he was a joy to work with.

February 12, 2024

Austin Barlow does a great job. He’s very helpful and courteous. I would recommend Honda of Columbia for their service. More

by bspires7645
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Locklear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2024 -

Honda of Columbia responded

Thank you for taking the time to share your positive feedback about Austin! We're thrilled to hear that he provided helpful and courteous service during your visit. Your recommendation means a lot to us, and we're grateful for your trust in Honda of Columbia. If you ever need assistance in the future or have any further questions, please don't hesitate to reach out. Safe travels, and we look forward to serving you again!

January 13, 2024

Excellent service even though I did not have an appointment. The service department went above and beyond what I expected. More

by Build2use
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Locklear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Honda of Columbia responded

That's wonderful to hear! Going above and beyond to provide excellent service, even without an appointment, is what we aim for. If there's anything else we can do for you or if you have any further questions, feel free to reach out. Thank you for choosing us for your service needs, and we appreciate your positive feedback!

January 03, 2024

Everyone was courteous and my car was serviced in a timely manner. Honda of Columbia is the only place ill take my car for service. More

by Awolfettr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Locklear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 08, 2024 -

Honda of Columbia responded

That's wonderful to hear! We're thrilled that you had a positive experience with our courteous team and that your car was serviced promptly. Your loyalty means a lot to us, and we're honored to be your go-to place for service. If there's anything else we can do to further improve your experience or assist you in the future, please let us know. Thank you for choosing Honda of Columbia!

December 15, 2023

Great customer service, extremely understanding and knowledgeable. Compassionate and thoroughly explains everything necessary when going over your vehicle. More

by Grace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Kurka
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Dec 19, 2023 -

Honda of Columbia responded

It's wonderful to hear that you had such a positive experience with our customer service! Understanding, knowledgeable, and compassionate assistance is what we strive for. We're glad that everything was explained thoroughly to you regarding your vehicle. If there's anything else we can assist you with or if you have further questions, please feel free to reach out. Thank you for your kind words and for choosing us!

December 14, 2023

Gave me shuttle service to home and then picked up on time. Cost reasonable for extent of service More

by dtdozier1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Locklear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kemonric Little
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Dec 19, 2023 -

Honda of Columbia responded

It's great to hear that our shuttle service was convenient and punctual for you. We aim to provide not only reliable service but also value for the service provided. If there's anything else we can do to make your experience even better, please let us know. Thank you for choosing us for your automotive needs!

December 01, 2023

What Others Say Austin Barlow is an excellent Service Advisor. He is very patient and explains in great detail what does and does not need to be done at the current time, He also explains any needed rep More

by d.jonas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2023 -

Honda of Columbia responded

It's great to hear that Austin provided detailed explanations and patiently guides you through what needs to be done. Clear communication about repairs and costs is crucial, and we're glad he excels in this aspect. Your feedback is appreciated, and we'll be sure to pass along your kind words to Austin. If there's anything else we can assist you with, please don't hesitate to reach out.

December 01, 2023

Austin Barlow is an excellent Service Advisor and Honda of Columbia provides the best maintenance and repair service I’ve ever had. More

by cscott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Locklear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Birchmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Locklear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Breen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Foate
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2023 -

Honda of Columbia responded

It's fantastic to hear that Austin provided you with excellent service! We're thrilled that you found Honda of Columbia's maintenance and repair service to be the best you've experienced. Your satisfaction is our priority, and we appreciate your kind words. Thank you for choosing us, and we look forward to continuing to provide top-notch service for your vehicle in the future!

November 10, 2023

We have been going to Honda of Columbia since 2010. Great customer service and workmanship! More

by cle803
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Locklear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kemonric Little
Report | Print
Nov 14, 2023 -

Honda of Columbia responded

It's fantastic to hear about your long-standing positive experiences with us since 2010! Providing great customer service and workmanship is at the core of what we do. We're grateful for your continued trust in Honda of Columbia and look forward to serving you for many more years to come!

November 06, 2023

Bought my 2222 ridgeline from Honda of Columbia. It was a comforting knowing the service department is as professional and courtesy as the sales. My thanks to Chris Burns, sales manager,and Preston More

by Joseph Landrum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Locklear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Locklear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Foate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2023 -

Honda of Columbia responded

It's fantastic to hear about your positive experience with both our sales and service departments! We're thrilled that Chris, Preston, and Troy provided you with professional and courteous service. Thank you for choosing Honda of Columbia—we're honored to have your business and look forward to continuing to serve you and your Ridgeline!

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