Back

Honda of Columbia - Service Center

Lexington, SC

4.8
144 Reviews

144 Reviews of Honda of Columbia - Service Center

Sort by
August 28, 2024

The service was excellent. The gentleman who helped me was covering for absent employee with wife having baby I was in and out within hour and half! More

by marycurlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Foate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Honda of Columbia responded

Thank you for your kind words! We’re glad to hear that you had an excellent experience despite the unexpected staffing change. Our team works hard to ensure efficient and high-quality service, and it’s great to know we were able to get you in and out in a timely manner. If you need any further assistance or have questions, please feel free to reach out. We look forward to serving you again!

July 27, 2024

Always helpful staff here. I feel comfortable asking questions and they answer. Place is clean and fast service most of the time. They provide shuttle service which is very hel More

by Shell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Honda of Columbia responded

Thank you for your feedback and for choosing us! We’re glad to hear you find our staff helpful and appreciate the shuttle service. We apologize for the inconvenience with the grease marks and will discuss this with the appropriate employees. Thank you for bringing it to our attention!

July 22, 2024

The staff and service were excellent and fast. Will definitely be going back for future service. More

by slw0985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Locklear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2024 -

Honda of Columbia responded

We’re delighted to hear that you had an excellent and fast service experience. Thank you for your trust in us, and we look forward to serving you again!

July 17, 2024

My advisor Nicholas Kelly made all the difference in the service of my car. He was genuinely friendly and took his time to explain and answer my questions. I feel confident that my car was fixed More

by eve r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2024 -

Honda of Columbia responded

Thank you for sharing your positive experience! We’re delighted to hear that Nicholas Kelly made such a difference in the service of your car. His genuine friendliness and thorough explanations are exactly what we strive for. We’ll be sure to pass along your kind words to Nicholas and the team!

July 12, 2024

Don Engel always takes care of me and my car every time I take my Honda HR-V for service. He is very knowledgeable and gives an update of how long it will take to fix my car. He always answers my text righ More

by Goodboy123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Engel
Jul 25, 2024 -

Honda of Columbia responded

Thank you for your kind words! We're delighted to hear that Don consistently provides excellent service and timely updates for your Honda HR-V. We appreciate your recommendation and look forward to continuing to take care of you and your vehicle!

July 05, 2024

Great service, and I feel like Austin really takes an interest in doing things right and having the best service experience. More

by Mathmom37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Locklear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2024 -

Honda of Columbia responded

It sounds like Austin provided you with excellent service! We're glad to hear that you felt he took a genuine interest in ensuring your service experience was top-notch. If there's anything else we can assist you with or if you have more feedback to share, please feel free to let us know. We're here to help!

July 03, 2024

Very good Courteous, attentive, good price. Nice people.They do what they say they're gonna do.Preston is wonderful More

by reelman203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Foate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2024 -

Honda of Columbia responded

It sounds like you had a great experience with us! We appreciate your feedback about our courteous and attentive service, fair pricing, and our commitment to delivering on our promises. We're glad Preston made your experience wonderful. If there's anything else you need assistance with, please feel free to let us know. We're here to help!

June 28, 2024

The Service Advisor, Austin Barlow of Lexington was very knowledgeable and very nice. Kayla Davis met me to take my vehicle with a fresh beautiful smile and greeting. In my opinion Austin and Kayla are an a More

by alienlenci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

Honda of Columbia responded

Thank you for your detailed feedback about your recent experience at Honda of Columbia. It's wonderful to hear that Austin and Kayla provided you with knowledgeable and courteous service—they truly are valued members of our team. We appreciate your loyalty over the years for service needs and understand your decision regarding repairs. It's great that you found our shuttle service and lobby accommodations convenient during your visit. We're here to assist you whenever you're ready, and we look forward to serving you again in the future!

June 12, 2024

Easy to make an appointment for service. Easy in. Easy out. Service on time. Very ptt Re ifedsionsl. More

by bil.barlow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Express service
Jun 14, 2024 -

Honda of Columbia responded

It sounds like you had a seamless experience with us for your service appointment! We're glad to hear that making an appointment was easy and that our team provided professional and efficient service. Your satisfaction is important to us, and we appreciate your feedback. If there's anything else we can do for you in the future, please don't hesitate to reach out. Thank you for choosing Honda of Columbia!

June 12, 2024

The dealer was prompt, professional, and courteous, He provided helpful information and gave it in a caring manner. More

by 337888efh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Honda of Columbia responded

Thank you for sharing your experience! We're glad to hear that our advisor provided prompt, professional, and courteous service, along with helpful information delivered in a caring manner. We strive to ensure every customer feels valued and well-informed at Honda of Columbia. If there's anything else we can assist you with, please don't hesitate to reach out.

2
...