Back

Honda of Columbia - Service Center

Lexington, SC

4.8
144 Reviews

144 Reviews of Honda of Columbia - Service Center

Sort by
December 10, 2022

Excellent service. Courteous and polite service personnel. First time experience at this dealership and felt charges were a little pricey More

by Howie
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Honda of Columbia responded

Thanks for taking a moment to let us know how we did, Howie! We'll be sure to forward your feedback to our Service team to ensure they know about this feedback. We do routinely review and compare our pricing with not only other Honda dealers, but also other repair shops to ensure we're providing an excellent value for Genuine Honda Parts and Service. If you have any questions about the work performed, we'd be happy to help, and you can reach our service team at service@hondaofcolumbia.com. We appreciate you and hope to hear from you!

December 09, 2022

Good dealership that takes care of its customers. Typically does not screw over or overcharge it’s customers and are timely More

by rkkarpe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Goodman
Dec 12, 2022 -

Honda of Columbia responded

Thanks for taking the time to let us know how we did! We're glad that the team in the service department have taken good care of you! We appreciate you and hope to see you again!

December 09, 2022

Service was much quicker than I expected. They were very busy but still kept the cars moving through. More

by noelwitherell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Morrow
Dec 12, 2022 -

Honda of Columbia responded

Thank you for taking a moment to share this feedback! We appreciate you and hope that you'll come see us again!

September 10, 2022

Amazing customer service from the Honda staff they go above and beyond for the customer More

by Rachelrearick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Goodman
Sep 12, 2022 -

Honda of Columbia responded

Thanks for this terrific feedback! We appreciate you and hope to see you again!

July 12, 2022

Murl Hope is very knowledgeable about servicing Honda vehicles. He is one of the most compassionate people I have ever met! He has gone above and beyond to calm me and accommodate me in getting my belo More

by el8u2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Murl Hope
Jul 13, 2022 -

Honda of Columbia responded

Thank you for letting us know about your experience with our service department and Murl! We appreciate you continuing to choose our dealership and we'll be sure that he sees your feedback! We hope to see you again!

May 19, 2022

I had to have my son’s car towed but I had to leave to go back home. Spoke to David and he took care of everything for me on the next day. Will be coming back. Great customer service. Thanks David!!! More

by Kimberly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Morrow
May 20, 2022 -

Honda of Columbia responded

Thanks for sharing this feedback on David and the service team! We're glad to hear that he was able to provide great customer service! We hope we'll see you again!

May 13, 2022

Highly recommend for sales and service I drive past another dealership in NE Columbia just to go to Honda of Columbia More

by Richard C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preston Locklear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Goodman, Murl Hope
May 13, 2022 -

Honda of Columbia responded

Thank you for continuing to choose us, Richard! We appreciate this feedback and we appreciate you! We look forward to seeing you again!

November 15, 2021

David is truly a hero!!! I was on my way out of town with a nail in my tire. He checked all four tires and discovered the remaining 3 tires were overfilled! He put air in the one going flat and balanced out More

by Alexis92WU
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Morrow
Nov 15, 2021 -

Honda of Columbia responded

Thank you for sharing this experience with us, Alexis! We're happy to hear that David was so helpful in getting you safely down the road! We appreciate your feedback and we hope to see you again!

November 02, 2021

Nick my service advisor was absolutely fantastic dealing with my 2019 Accord's lock issues. Went above and beyond and def earned my trust. A real asset to have a team member like that. Thanks Matt More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2021 -

Honda of Columbia responded

Thanks for the great review, Matt! We're happy to know that Nick was able to be so helpful to you. We appreciate your feedback and hope to see you again!

August 11, 2021

Honda of Columbia consistently provides first-rate service. Today was no exception. David Morrow was really excellent - everything was handled with maximum efficiency, yet thorough attention to detail More

by Frank Ballard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Morrow
Aug 12, 2021 -

Honda of Columbia responded

Thanks for the great review, Frank! We're glad that David was able to be so helpful to you! We appreciate your business and hope to see you again!

...
10
...