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Honda World Downey - Service Center

Downey, CA

4.7
389 Reviews
Call Service Center (562) 929-7000

389 Reviews of Honda World Downey - Service Center

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September 01, 2025

All the staff that I had to talk were very patient and helpful. Would recommend to family and friends. More

by yuyoarm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Betts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kate Salao
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 01, 2025 -

Honda World Downey responded

yuyoarm, Thank you for taking the time and leaving us review !We’re delighted to hear that our staff were patient and helpful throughout your experience. Your recommendation means a lot to us, and we truly appreciate you spreading the word to your family and friends.-Dennis Alejo GSM

September 01, 2025

Fast friendly service, informative, very helpful when I needed transportation, comfortable resting waiting area always clean More

by HIIMBERTA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 01, 2025 -

Honda World Downey responded

HIIMBERTA1, Thank you for taking the time and leaving us review ! We’re delighted to hear that you experienced fast, friendly, and helpful service. It’s great to know our transportation assistance and clean, comfortable waiting area made your visit even better.-Dennis Alejo GSM

September 01, 2025

I was hoping to get some work done but the wifi was really bad and unusable. Other than that, I’d go back. More

by anprz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 01, 2025 -

Honda World Downey responded

anprz, Thank you for taking the time and leaving us review !We’re glad to hear you would consider returning, but we’re sorry to hear the Wi-Fi didn’t meet your expectations during your visit. We appreciate you bringing this to our attention and will work on improving the connection to make your experience more comfortable in the future. -Dennis Alejo GSM

September 01, 2025

The renovation is welcoming. Need to fine tune drive-up service. Even with an appt cars were randomly selected. There was no system in place. I waited 10 mins to get a number wh More

by MV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villareal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 01, 2025

It is so cozy. The staff is knowledgeable and do not sale you something you dont need. More

by Elva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gihan Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 01, 2025 -

Honda World Downey responded

Elva, We’re glad you found our facility cozy and our staff knowledgeable. We pride ourselves on providing honest service and ensuring our customers only get what they truly need.-Dennis Alejo GSM

September 01, 2025

The new site is nice, but the drop off process for service was faster before. More

by Gloria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pastor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 01, 2025

Grea customer service. Really enjoyed talking with service representative. Hundred percent satisfaction and recommended to my family and friends. More

by John Jang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Gonzalez
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September 01, 2025

The new facility is clean and the hostess welcoming. My visit was short the service was quick and trouble free. My service was done faster than anticipated. Thank you!! More

by Irene Mejía
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villareal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 31, 2025

Mr. Gutierrez was very helpful, he informed me that my 2 front tires was due for a replacement & he was right… most definitely recommend Honda World in Downey. More

by agon516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gihan Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 01, 2025 -

Honda World Downey responded

agon516,thank you for your feedback! We're glad to hear that Mr. Gutierrez provided you with helpful and honest service—our team always strives to keep our customers safe and well-informed. We truly appreciate your recommendation and are grateful to have earned your trust.-Dennis Alejo GSM

August 30, 2025

Great custumer service awesome detale to service ty. I love the new facilytis the way take care of each costumer ty More

by evo.elbon
Recommend Dealer
Yes
Employees Worked With
Steven Cuevas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Cuevas
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Aug 30, 2025 -

Honda World Downey responded

evo.elbon, thank you for taking the time and leaving us a review ! We're thrilled to hear that you enjoyed our customer service and the new facilities. We take great pride in providing the best experience for each customer, and it’s wonderful to know that we’re meeting your expectations.-Dennis Alejo GSM

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