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Honda World Downey - Service Center

Downey, CA

4.7
72 Reviews
Call Service Center (562) 929-7000

72 Reviews of Honda World Downey - Service Center

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July 14, 2025

Amazing service, they saved us easily over 1k in parts for our 2018 Honda Accord. Recalls were quick, free and easy. Thank you Steven for best in class service More

by Bmdrumz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
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Jul 14, 2025 -

Honda World Downey responded

Bmdrumz, Thank you for your rating. I am glad to hear about the awesome customer service you received from Steven ! -Dennis Alejo GSM

July 14, 2025

He communicated well. Explained very well paper work along with what got done with my service. Great explaining as well on future services recommended. More

by duarte.ed2003
Recommend Dealer
Yes
Employees Worked With
Alex Gonzalez
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Jul 14, 2025 -

Honda World Downey responded

Duarte.ed2003 ,Thank you for your rating. I am glad to hear about the awesome customer service you received from Alex! -Dennis Alejo GSM

July 14, 2025

The entire Downey location including the sales lot is bad. The sales people don’t properly provide you with information and they are not well informed. I was told I was getting a 7 YEAR WARRANTY STARTING More

by Salas4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Everest
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July 14, 2025

Amazing service loved the efficiency of everyone on the team. I was in and no out with no fuss. Anthony was so helpful as well as his technician Ignacio who was so insightful. They are the reason I will ne More

by lozano01irene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Moran , Ignacio
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Jul 14, 2025 -

Honda World Downey responded

lozano01irene ,Thank you for your rating. I am glad to hear about the awesome customer service you received from Anthony and Ignacio ! -Dennis Alejo GSM

July 13, 2025

This is where I purchased both of my vehicles and this is where I bring my vehicles for service. More

by emd1275
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Jul 14, 2025 -

Honda World Downey responded

emd1275 , Thank you for your rating. I am glad to hear about the awesome customer service you received from service team! -Dennis Alejo GSM

July 12, 2025

I walk out the door happy all the time I go get service to my car, love the personal and Carlos Villarreal always helps me get my car out on time More

by alicia83gallegos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villarreal
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Jul 12, 2025 -

Honda World Downey responded

Alicia83gallegos ,Thank you for your feedback. We aim to provide a 5-star experience to everyone who visits our service department !-Dennis Alejo GSM

July 11, 2025

Our representatives was very helpful and explained all the services needed simply. He was also very friendly More

by Guadalupe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen in Service
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Jul 11, 2025 -

Honda World Downey responded

Guadalupe ,Thank you for your feedback. We aim to provide a 5-star experience to everyone who visits our service department !-Dennis Alejo GSM

July 11, 2025

Steven did an amazing job. He explained what needed to be done clearly, and made sure I was satisfied with everything before starting service. More

by camart2199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Report | Print
Jul 11, 2025 -

Honda World Downey responded

Camart2199 ,Thank you for your feedback. We aim to provide a 5-star experience to everyone who visits our service department !-Dennis Alejo GSM

July 11, 2025

Really Great working with the service agent Guillermo . He is very knowledgeable, friendly and provide a superior level of service. More

by faceslife729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo
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Jul 11, 2025 -

Honda World Downey responded

Faceslife729 ,Thank you for your feedback. We aim to provide a 5-star experience to everyone who visits our service department !-Dennis Alejo GSM

July 11, 2025

Always great customer service. And I feel i am getting the attention I need to address my issues More

by none25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo Hernandez
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