Honda Van Nuys | Page 71

Easy car buying I walked out happy and satisfied. Victor was extremely polite and patient during the whole sales process. I got the Fit that I wanted. He knew what s I walked out happy and satisfied. Victor was extremely polite and patient during the whole sales process. I got the Fit that I wanted. He knew what specifications I was looking for. I totally recommend to buy your next Honda at Miller and ask for Victor. More

Outstanding experience! Yes! Yes! Yes! I have additional marvelous comments to say! This is my second lease and first one under my name, and I have to say the first time was Yes! Yes! Yes! I have additional marvelous comments to say! This is my second lease and first one under my name, and I have to say the first time was the worst mistake of my life! I made the decision to go to Galpin Ford located in Van Nuys! First and last time I will EVER STEP FOOT IN THAT PLACE! After that experience I was very scared to step foot in a car dealer again. But Carlos and Helen made that fear turn into hope and faith that there is still some genuine people in this world. Thank you so much for everything you were able to do for me. Carlos your and amazing man!!! You did not just make me feel comfortable with the entire deal but also had patience with me and my beautiful daughter! The treatment she received from the entire Honda team that crossed her way made me feel like home. Helen my angel! Thank you so much for everything you did for me. We even baptized my new car with the name of "Dora" ! I give you all thumbs up and an endless star rating! I hope to continue being a part of your Honda team! I will be referring everyone to you two! Believe me!! If Honda's upper management does not recognize the excellence service you two car angels provide to customers on a day to day basis they are insane! You two should get a raise, for outstanding customer service, because not everyone takes their time to go above and beyond to satisfy a customers needs and actually meet their expectations and if they do they are usually asked for before from the customer, or it's done after something goes wrong. I didn't have to ask, I RECEIVED all of that from Carlos and Helen from beginning to end! Thank you once again and may God bless you and your entire family. More

Lots of Inventory; Easy purchase Highly recommend Miller Honda. We bought a 2016 Civic this past Sunday. Karen Goodwin was fun, friendly, and knowledgeable. She made us feel like Highly recommend Miller Honda. We bought a 2016 Civic this past Sunday. Karen Goodwin was fun, friendly, and knowledgeable. She made us feel like she had as much time as we needed to make this big decision. Kuddos! More

Beware Miller Honda of Van Nuys! Beware Miller Honda. They sold me a CRV Lemon. After starting legal action, they let me exchange it for another brand new CRV. After a month the ba Beware Miller Honda. They sold me a CRV Lemon. After starting legal action, they let me exchange it for another brand new CRV. After a month the battery died, so they replaced it with a limited warranty battery that died a few months later and told me because it was not the original battery that came with the car (that died after a month) they wouldn't cover the warranty on the battery. I bought a new battery from them, which died a few months later. They told me that the software on the car needed to be updated and that's why it was killing my batteries. Did the update. Still killing my batteries, just went through my fourth battery on a 2013 Honda CRV. Their service station also have been very rude and don't care other than wanting to charge me again to update the software again. They do not stand by their warranties. Also, the CRV does terrible mileage, about 17 mpg. They told me that's standard even though the sticker says 23 -- they told me that's never correct. This is my first and last Honda. More

Honda Service - Miller Honda I have purchased two vehicles from Miller (2007 Accord & 2010 Ridgeline) and while there are dealers closed to my residence I continue to bring them b I have purchased two vehicles from Miller (2007 Accord & 2010 Ridgeline) and while there are dealers closed to my residence I continue to bring them back to Miller for service. They consistently provide quality service & maintenance in a timely manner. Great waiting area, love the cubicles, Wi-Fi along with free coffee & popcorn! I always wait for my vehicles and generally I am able to get quite a bit of work done during the wait. Wouldn't consider going anywhere else. More

Purchased a used Acura TSX from Miller Honda, my salesman Ben was great, would do business with Ben again in a heartbeat, went above and beyond his duty to help me out. And the GM was very nice and helped ge Ben was great, would do business with Ben again in a heartbeat, went above and beyond his duty to help me out. And the GM was very nice and helped get me financed when other places wouldn't touch my deal. THANK YOU BEN AND REGINA!! More

I’m currently driving a gas guzzler and with the prices of gas these days, its probably the best market to get into something with higher mpg AND something that’s probably more eco-friendly. I researched a of gas these days, its probably the best market to get into something with higher mpg AND something that’s probably more eco-friendly. I researched a few dealerships to get quotes and to see what was in stock. Apparently, a lot of other people are in the same boat b/c the stock is low due to the high demand. Miller Honda was one of the few dealerships that had it in stock. I went to the dealership and test drove the Insight and fell in love. I negotiated a rate that I could afford and was even able to trade in my gas guzzler. Miller Honda FTW! More

Since Honda is having their national clearance event, I decided to swap out my old Honda for a newer model. I decided to check out a few Honda dealerships in the valley to see which one would give me a bet decided to swap out my old Honda for a newer model. I decided to check out a few Honda dealerships in the valley to see which one would give me a better deal for my trade in. I started off with Miller Honda, since it’s the closest to my house, to get a estimate of how much my car was worth and then moved on to the other ones in the valley for a comparison. To my surprise, I got the best value at Miller Honda AND they also offered me the best deal on my new CRV. Double bang for your buck! Plus, the best part of it all is that I was able to complete the entire process in a short period of time. That’s definitely a perk More

discussed price for a civic by phone and email over a couple of weeks. Finally agreed on OTD price and had it confirmed by email. came in a couple hours later. person I dealt with over phone and by email couple of weeks. Finally agreed on OTD price and had it confirmed by email. came in a couple hours later. person I dealt with over phone and by email - bendrskiy turned me over to another salesperson to do the paperwork. this guy said they made a mistake and refused to honor the price which I had in writing. classic bait and switch. they will lie to you about the price and waste your time. best to avoid them More