Honda Van Nuys

Awesome Service! I am always thrilled to connect with the staff at this location. Miguel is the gentleman that helps me out continuously for the service needs of my ve I am always thrilled to connect with the staff at this location. Miguel is the gentleman that helps me out continuously for the service needs of my vehicle. I appreciate the attention to detail, the breakdown when it comes to cost, and most importantly the overall customer experience! I will continue to bring my vehicle here :) More

Great service as always i went there twice this week on Sunday for battery change ,even it there last min. , but Oscar take a good care of me. he recommend my car need brake i went there twice this week on Sunday for battery change ,even it there last min. , but Oscar take a good care of me. he recommend my car need brake change so i back on Wednesday again. Not too long than i expect. thank you for all time best service More

Bad experience My wife took our Honda 2013 to the service center after I made an appointment for an oil change. The car has done only38837 miles. Yet they convinced My wife took our Honda 2013 to the service center after I made an appointment for an oil change. The car has done only38837 miles. Yet they convinced my wife to agree to a tire rotation and wheel alignment for which they charged $160. In the subsequent report they prepared, the diagram shows they only adjusted the camber from 0.10 to 0.8. No other changes were made. In addition, they recommended a bunch of other changes for an additional $800. We went to another center and they reviewed the recommendations. They accepted 4 of the 6 recommendations and did the work (parts and labor) for $290, whereas the Honda center gave an estimate for the same work of $558.88. The icing on the cake, so to speak, is that we had serviced our car previously with them -- in fact, purchased it from Miller Honda. More

Excellent customerexperience Allen, the Service Consultant was very pleasant and thoroughly clear in explaining service and maintenance detail. The Customer Service waiting area w Allen, the Service Consultant was very pleasant and thoroughly clear in explaining service and maintenance detail. The Customer Service waiting area was very clean and comfortable. Great overall customer service experience. More

Time Waiting For Car In Service is too long, I like every things in Keyes car service such as very friendly reps., waiting room with coffee, water, cookies...clean and warm but the time I waited I like every things in Keyes car service such as very friendly reps., waiting room with coffee, water, cookies...clean and warm but the time I waited for my car in service : 2 and 1/2 hours for oil and filter change, tire rotation ... to me it is too much. More

Excellent Service at Keyes Honda Van Nuys I brought my car in for service last week. As always, Allen's level of attention to detail and his overall customer service was excellent, as was the I brought my car in for service last week. As always, Allen's level of attention to detail and his overall customer service was excellent, as was the work done by the technicians. Way to go! Thanks guys! More

Great service reps Pricing is very fair. Friendly reps. Service done on time or sooner. We are very loyal to this service center. Wouldn't by a car from Keys (too many g Pricing is very fair. Friendly reps. Service done on time or sooner. We are very loyal to this service center. Wouldn't by a car from Keys (too many games) but would definitely recommend their service center. Robertson Honda actually made buying a car a pleasant experience. More

Odyssey & a CRV Had a great experience getting our two cars serviced. I have gone to this service location for over 10 years and three different Honda automobiles. Had a great experience getting our two cars serviced. I have gone to this service location for over 10 years and three different Honda automobiles. More

Great I had a very good experience when I brought my car to be serviced for the first oil change. I was pleased that they washed my car too. The gentleman I had a very good experience when I brought my car to be serviced for the first oil change. I was pleased that they washed my car too. The gentleman that took care of my paperwork was polite and friendly. More

Always a great experience. Excellent Service! You will leave very happy. In particular, Allen Rostamo (service consultant) goes even further, making everything just right. And w Excellent Service! You will leave very happy. In particular, Allen Rostamo (service consultant) goes even further, making everything just right. And while you wait, expresso and pastries.I love this place! More