Honda Van Nuys

In and out Left vehicle the afternoon before service date the following day. Was contacted 2 hours later that service was complete. Pricey but prompt. Everyon Left vehicle the afternoon before service date the following day. Was contacted 2 hours later that service was complete. Pricey but prompt. Everyone polite and friendly. Very satisfied with service. More

Thank you Allen I was frustrate because I had problems with my car and wanted to go out of town for Holiday. I did not have any appointment but was very concern. H I was frustrate because I had problems with my car and wanted to go out of town for Holiday. I did not have any appointment but was very concern. He took care of my car very well with his excellent care and addressed all my concerns. I think it was my best experience with Honda since years that I go there. More

Excellent Service as always Miguel Cuenca always does an outstanding job of taking care of me and my Honda's, it's because of him that I keep coming back and owning a Honda! Miguel Cuenca always does an outstanding job of taking care of me and my Honda's, it's because of him that I keep coming back and owning a Honda! More

No problems Jonelle took care of everything I needed and suggested things that I did not notice. Her suggestions were things that I really needed, not just trying Jonelle took care of everything I needed and suggested things that I did not notice. Her suggestions were things that I really needed, not just trying to up sell me. And I did not have an appointment. They got everything done quickly even though there were a lot of customers that day. More

Quality Service Awesome serviice and very accommodating staff especially Tina. She was the one who did the paper works and she was helpful enough for giving me ride g Awesome serviice and very accommodating staff especially Tina. She was the one who did the paper works and she was helpful enough for giving me ride going home and picking up back to the Honda Service. That was great and very convenient. Thank you! More

Honda CRV My car was done when exoected. Shuttle service with Lyft was an added bonus. Everyone in service department was polite and knowledgable. It was a plea My car was done when exoected. Shuttle service with Lyft was an added bonus. Everyone in service department was polite and knowledgable. It was a pleasure. More

Not the usual level of service I took my car in for an "A" service appointment.I asked if they would refill my wiper fluid. The service writer said it would be checked and filled as I took my car in for an "A" service appointment.I asked if they would refill my wiper fluid. The service writer said it would be checked and filled as a part of inspection. In fact, it always has for the last 7 years since buying this car. I said I would be waiting and was assured it would be about 1.5 hours. After about 2.25 hours of waiting, I checked in with the service desk and was told the car was almost done. I was disappointed in a couple things. Usually, if the repair is going to take longer, the service desk lets me know. I understand that delays happen, but communicating is an important part of customer service. Even though I specifically asked about wire fluid, it was not done. I didn't find this out until the day after the service was completed. So, now i have to find time to address this myself. Again, not typical of past service. More

Fast, Fun and transparent Who doesn't like fast easy and transparent ? I love the team at Keyes for being unlike any other dealer. They made the buying process as easy as all Who doesn't like fast easy and transparent ? I love the team at Keyes for being unlike any other dealer. They made the buying process as easy as all my other online buying decisions. SIMPLE ! Lenin Hernandez was ready when I arrived and the entire process including the paperwork was less than one hour! Ask for Lewis Cook personally, the team he has is professional and easy to work with! Ishel in finance completed my paperwork and made it easy for me to choose the right protection plans for my brand new Civic! More

Absolutely the best Costumer service is the best, very professional, tell you at front what you are looking to spend. Easy to comunícate with you. Accurate on the time th Costumer service is the best, very professional, tell you at front what you are looking to spend. Easy to comunícate with you. Accurate on the time they promise to have your car ready. That is very important for someone who is always on the go More

Excellent service! My car was serviced promptly and my service advisor Miguel Cuenca was attentive to my questions and concerns. He is the best! Thank you Keyes Honda. I My car was serviced promptly and my service advisor Miguel Cuenca was attentive to my questions and concerns. He is the best! Thank you Keyes Honda. I will certainly come back! More