Honda Van Nuys
Van Nuys, CA
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Routine Maintenance Keyes Honda is great to deal with. I had some routine maintenance done and they did a perfect job. I had done an oil change at Jiffy Lube and they did Keyes Honda is great to deal with. I had some routine maintenance done and they did a perfect job. I had done an oil change at Jiffy Lube and they did not fill the oil all the way, Keyes caught their mistake and topped off my oil. Keyes also cleaned my temperature sensor so I was spared the cost of a new sensor. Overall they do not take advantage of you and they are reasonable in terms of price. In fact their oil change is a lot cheaper than Jiffy Lube. More
Battery replacement Without dispute they tested and discovered bad 2 years old battery and quickly replaced it by a new one. Warranty works! Also we got car back cleaned, Without dispute they tested and discovered bad 2 years old battery and quickly replaced it by a new one. Warranty works! Also we got car back cleaned, washed. Thanks a lot! More
My vehicle purchase Lenny Hernandez was my sales person. He went out of his away to assist me and the people who replaced him were not nearly as helpful. The manager Hila Lenny Hernandez was my sales person. He went out of his away to assist me and the people who replaced him were not nearly as helpful. The manager Hilary wasn’t willing to even attempt to make me happy. My experience improved once I sat with the financial manager. Her sense of humor was great and she had personable skills. Overall I would give Lenny a 5 out of 5, you should definitely ask for him. Julie Warr was the financial manager that helped me, she’d get a 5 out of 5 too. The other two I dealt with would receive a 3 (the replacement for Lenny) and a 2 for his manager Hilary. More
Excellent customer service experience The service department is excellent, Mr. Miguel provided fast and professional service. I highly recommend Mr. Miguel in the service department. He is The service department is excellent, Mr. Miguel provided fast and professional service. I highly recommend Mr. Miguel in the service department. He is extremely courteous, professional and very friendly person to deal with. Thanks you very much Mr. Miguel! More
Service Department is Excellent The service department is excellent, fast and has professional staff. I highly recommend Omar Cabrera in the service department. He is exceptionally The service department is excellent, fast and has professional staff. I highly recommend Omar Cabrera in the service department. He is exceptionally courteous, professional, fast and very nice to deal with. Thank you Omar! More
Allen (Sepulveda location) is great. The food is good. The facility is clean. I got a car wash. Keep it up. Thank you so much. (Sepulveda location) is great. The food is good. The facility is clean. I got a car wash. Keep it up. Thank you so much. More
Great service Great friendly staff. Jonelle is amazing, super nice and very helpful. The lounge area is clean and makes time go by fast with snacks and coffee. Seat Great friendly staff. Jonelle is amazing, super nice and very helpful. The lounge area is clean and makes time go by fast with snacks and coffee. Seating area is comfortable. I definitely will be taking my car again with jonelle More
Service center I trust It's very important to me to have my car serviced at a place I trust. Keyes Honda is that place. They listen to me and tell me what's needed without a It's very important to me to have my car serviced at a place I trust. Keyes Honda is that place. They listen to me and tell me what's needed without any unnecessary pressure. I also got a free outside/inside car-wash as well. Great place. More
Great You deserve 5 stars, but I will give you 4 stars for you to think or work on something to continue getting 4 or 5 stars that you really deserve to g You deserve 5 stars, but I will give you 4 stars for you to think or work on something to continue getting 4 or 5 stars that you really deserve to get. I can’t think of anything that you can add or improve for now to your services or facility because as your valued customer I am really satisfied for the services that I’ve been getting for almost 10 years now.. More
Best services and friendly staffs This is the place where not just your car but you as a person is also welcomed. Customer service is on point and they are very helpful regarding what This is the place where not just your car but you as a person is also welcomed. Customer service is on point and they are very helpful regarding what service your car needs unlike other places I have been where they will ask you to change or get service to your car even if doesn’t need at the time. Ever since I found this service center it has been by favorite and I seriously don’t mind driving half an hour to get here cause the feeling of driving back home without any worry or hesitation about your car is amazing. After all YOU KNOW YOUR CAR WAS IN GOOD HANDS. More