Honda Van Nuys

overpriced overpriced overpriced Went in for an oil change after 3k miles on my civic with 25k total miles. Dealer recommended additional minor repairs for additional $800. I've own Went in for an oil change after 3k miles on my civic with 25k total miles. Dealer recommended additional minor repairs for additional $800. I've owned hondas for 18 years now, but dealer still insists on treating me like a chump. More

Don't. If you happen to run across this location through your web search, don't. EVERYTHING on their website is a lie and when you show up, they over inflat If you happen to run across this location through your web search, don't. EVERYTHING on their website is a lie and when you show up, they over inflate the price of the service by 2-3 TIMES the amount listed. This was actually not the first time this has happened. Encountered the same poor customer service shortly after change from Miller to Keyes. Had hoped perhaps they might have improved over time. They got worse. More

Amazing service To anyone who has a Honda I recommend to go to this place and get you service done I recommend Miguel Cuenca it's a nice person expert and reasonable To anyone who has a Honda I recommend to go to this place and get you service done I recommend Miguel Cuenca it's a nice person expert and reasonable whit prices More

Confident in service Excellent acustomer service.... Starting with Miguel Cuenca, reassurance was given that the repair needed would happen. The needed repair was achiev Excellent acustomer service.... Starting with Miguel Cuenca, reassurance was given that the repair needed would happen. The needed repair was achieved, with the skilled talent of Bob Tice.... and once again, Miguel & Bob (my go to duo) achieved a very important thing.... My driving off safe/confident and relaxed.... More

Trusted service from Jonelle AGAIN! :) Our Pilot has reached the 100,000 mile mark, which means some expensive, but critical service visits to avoid unexpected and MORE expensive issues. Jo Our Pilot has reached the 100,000 mile mark, which means some expensive, but critical service visits to avoid unexpected and MORE expensive issues. Jonelle helped us plan and schedule the expected repairs so the costs are spread out, while the car is still going strong with out a hitch. We have bought Honda's for the past 30 years. Honesty, care and understanding of the costs to the customer from the employees we work with are important to us. We also appreciate getting into a clean car at pick up! My husband thought it had been waxed when I brought it home! Thank you!! More

Great for the price Service done in reasonable time whilst I waited. Staff courteous and helpful. Higher-end priced, but they washed my car really well, which the forme Service done in reasonable time whilst I waited. Staff courteous and helpful. Higher-end priced, but they washed my car really well, which the former owners of service center (Miller) stppped doing some time ago. Nice touch (new to me) were email updates on status of the service. Waiting room of same comfort, with free 'gourmet' coffee and water, but no more donuts, replaced now by fruit, thankfully with good cookies and packaged pasteries on the side for us old-line Miller customers. More

Great service. I had a great experience getting service over at Keyes. Tina was a great help when I brought my Pilot in for service. Friendly and efficient, Tina had I had a great experience getting service over at Keyes. Tina was a great help when I brought my Pilot in for service. Friendly and efficient, Tina had a ride lined up for me to return home, and my car was finished early. The ease of getting a car serviced is a big plus. I will be back! JF Sherman Oaks More

The Best Service Omar helped me out for the second time in a row. He was just as helpful as he was the last time. Always quick, friendly and efficient. I am very happy Omar helped me out for the second time in a row. He was just as helpful as he was the last time. Always quick, friendly and efficient. I am very happy with the customer service at this location. I will definitely be coming back. More

Vibration Problems Resolved Have a 2011 CRV that had vibration problems. Went to what is now Keyes Honda to get repair under extended warranty. The mechanics determined that the Have a 2011 CRV that had vibration problems. Went to what is now Keyes Honda to get repair under extended warranty. The mechanics determined that the problem was in the transmission, but insurance company denied repair. Worked with Oscar and Allen, who worked hard to make sure the insurance company held up to the contract. End result - new transmission and the car runs like new. More

Honest & Respectful I was treated with such respect and courtesy over the phone, when I came in to drop off my car, and when I picked it up. Allen is a friendly, helpful I was treated with such respect and courtesy over the phone, when I came in to drop off my car, and when I picked it up. Allen is a friendly, helpful technician who quoted me honest prices and did not try to upsell me. I will definitely go back here! More