Honda Van Nuys

Excellent Tina was very accommodating. Fast service , explained very well the result of the diagnostic evaluation of the car's condition. Received email from h Tina was very accommodating. Fast service , explained very well the result of the diagnostic evaluation of the car's condition. Received email from her to follow up with the result and recommendations. I am satisfied with the service. Unfortunately, cost of the repair is a little bit high . Need more time to save money for the repair. Thank you. More

The best service I ever had I ve been with my Civic lease since 2015 and I want to thank you Miguel Cuenca for his impeccable service and availability every time I needed assista I ve been with my Civic lease since 2015 and I want to thank you Miguel Cuenca for his impeccable service and availability every time I needed assistance. I am not afraid to admit that I don t know much about engine and car maintanence, but with Miguel I have walked in and out of Honda dealership secure that my needs were met and my car was in perfect condition. I trust him 100% ! Highly recommend this dealership for its service, propmtiness, and delicious treats while you wait ( that s always a plus 😊) Thank you! More

Stellar Service This is for their service department, I don't know much about their sales/retail division. I honestly haven't experienced any more honest, reliable, a This is for their service department, I don't know much about their sales/retail division. I honestly haven't experienced any more honest, reliable, affordable and communicative service with any other car brand. Every time I went there, people were prompt, nice, cared about my situation and always followed up properly. I am not only happy with this place, but recommend it to anyone needing help with their vehicle. More

Changed Oil As always, Miguel is very helpful and great. I came for changed and out there fast. His been my service advisor for 2012. Thank you, Miguel and keep As always, Miguel is very helpful and great. I came for changed and out there fast. His been my service advisor for 2012. Thank you, Miguel and keep up the excellent customer service. More

trouble idiot lights Great job problem solved no fuss no muss Great service good feedback and follow through have gone there for years and intend to come back Great job problem solved no fuss no muss Great service good feedback and follow through have gone there for years and intend to come back More

Service Appointment Allen is the best - he’s thorough and friendly and extremely respectful. I was seen on time, and the servicing was quick, even on a busy Saturday! Allen is the best - he’s thorough and friendly and extremely respectful. I was seen on time, and the servicing was quick, even on a busy Saturday! More

Never coming back....... The service dept. did not find a way to solve (or suggest any possible solutions) my car problems pertaining to the stereo system. It was like...oh we The service dept. did not find a way to solve (or suggest any possible solutions) my car problems pertaining to the stereo system. It was like...oh well. They do a very poor job of washing the car, resetting all service interval switches and the price is $40.00 more expensive than Galpin Honda. So, you know which dealer will be servicing my car in the future. More

Fast Service Than Expected This is my 3rd time to go to Keyes Honda Service Center. They did B1 maintenance service, it was done faster than I expected. They e-mailed me to inf This is my 3rd time to go to Keyes Honda Service Center. They did B1 maintenance service, it was done faster than I expected. They e-mailed me to inform me about status of the service and when it was done. The waiting room was great with water, tea, coffee and fruits available to make my wait comfortable and pleasant. No stress, no hazzle. More

I went for a regular service and will definitely go back I've been to other Honda dealers for service on my darling Civic but am now spoiled by Keyes and particularly Jonelle. Considering that I got there a I've been to other Honda dealers for service on my darling Civic but am now spoiled by Keyes and particularly Jonelle. Considering that I got there a bit late, the service was faster than I expected. Cost was as expected. Thank you Jonelle and Bob. And, Holy Moly! The waiting room is just wonderful: spacious, big comfy chairs, 2 TVs, a large bowl of fresh fruit, vending machines and (my personal favorite) a coffee bar! And, it was not freezing cold like another local dealer. More

1.28.18 HR V EX I am very happy with the Greg. He took his time showing us the difference between CR V vs. HR V He let me sit on each different type and all of sud I am very happy with the Greg. He took his time showing us the difference between CR V vs. HR V He let me sit on each different type and all of sudden I saw the one I really liked. Price was reasonable thank God from Costco auto program deals. It's not as much but I am happy with the car. He's very professional , answered all our questions , explained how Costco auto program works. We are happy that we went to this place . More