Honda Van Nuys

oil change you guys change oil like no other! thank you very much for taking the time into changing my oil like no other bussiness can! thanx you guys change oil like no other! thank you very much for taking the time into changing my oil like no other bussiness can! thanx More

Great Service from Omar Cabrera! Wonderful experience working with Omar! This is my second time working with him. As always, he was very honest about what needed to be done with my ca Wonderful experience working with Omar! This is my second time working with him. As always, he was very honest about what needed to be done with my car, and he was happy to answer any questions that I had. He really went above and beyond to help me figure out the best plan of action moving forward with keeping my car running (I have a 2002 Honda Accord that always seems to give me trouble.) I highly recommend working with Omar! More

Poor Experience is at the Service Dept Poor quality in customer service due to management failing to train their associate appropriately. I’m not surprised because they don’t even care to f Poor quality in customer service due to management failing to train their associate appropriately. I’m not surprised because they don’t even care to fix things in their building to at the very least keep it nice and presentable for customers. More

Car Lease Very unprofessional leasing agent/ rep. I was given a blurry copy of the signed lease agreement which is so hard to read. Didn't clearly explained wha Very unprofessional leasing agent/ rep. I was given a blurry copy of the signed lease agreement which is so hard to read. Didn't clearly explained what I was signing. I thought most dealership use laser jet printers these days I'm so surprised this dealership still use this 3 or 4 parts lease agreement form. I've called, emailed and texted requesting for a much clearer copy I still don't have one. I signed the lease 3 weeks ago. The initial cost calculation on the piece of paper shown to me by the sales rep doesn't seem to match the figures shown on the lease agreement. I was requesting for a copy of both of that piece of paper showing the discounted price and the lease agreement I've signed but it fell on deaf ears. Now I'm settled with the idea that I got a bad deal, I'm just asking for a clearer copy of the lease agreement I still don't have one emailed or mailed to me. Instead, I got an email asking me if I'm interested in purchasing a Honda. At this point I don't want to call anybody at that bad dealership because I might end up cursing the manager on the phone. I know myself pretty well when I'm so mad I can get out of control and say very bad things I will regret afterwards. More

Thanks to Miguel Cuenca He really went above and beyond for my car service. Everything was fast and on point during my visit. Miguel Cuenca really is helpful and hard working He really went above and beyond for my car service. Everything was fast and on point during my visit. Miguel Cuenca really is helpful and hard working. More

Battery change Called this dealership because my car won’t start and it’s only 1 year old. They were able to accommodate me even if I called late in the afternoon. Called this dealership because my car won’t start and it’s only 1 year old. They were able to accommodate me even if I called late in the afternoon. Ivan helped me and he was very thorough and keeping me informed all the way till it’s finished. Very knowledgeable. More

very friendly, professional and fast service From the first call to make the appointment until the last moment I have nothing to say that it was a very pleasant experience .Thanks for an excellen From the first call to make the appointment until the last moment I have nothing to say that it was a very pleasant experience .Thanks for an excellent service . More

Great service! We were in for our first service on our 2018 Honda Odyssey. Very professional and keep us updated on our service. I would definitely recommend Keyes We were in for our first service on our 2018 Honda Odyssey. Very professional and keep us updated on our service. I would definitely recommend Keyes Honda. More

Fast Service Everyone was friendly and service was fast they addressed my concerns and completed my service quick so happy with how they work with each other even Everyone was friendly and service was fast they addressed my concerns and completed my service quick so happy with how they work with each other even when they are extremely busy More

Friendly and Fast Everyone was so friendly! Miguel made sure to go over all my service options and explained all of them in details so that I knew what I was paying for Everyone was so friendly! Miguel made sure to go over all my service options and explained all of them in details so that I knew what I was paying for. The service was quick! More