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Honda Van Nuys

Van Nuys, CA

4.7
666 Reviews

6001 Van Nuys Blvd

Van Nuys, CA

91401

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Showing 666 reviews

November 17, 2024

A heartfelt thank you to Brian Sobel and Ron Khayat at Keyes Honda in Van Nuys. I’m super happy with my Prologue, and I received excellent service from the team. I strayed from Honda a few years ago and More

by Karla R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Sobel and Ron Khayat
Nov 18, 2024 -

Honda Van Nuys responded

Karla, thank you for sharing your experience! We're delighted to hear that you’re happy with your Prologue and that Brian and Ron provided excellent service. It’s great to have you back with Honda, and we appreciate your trust in our team at Keyes Honda. Enjoy your new ride!

November 13, 2024

Tony, my service advisor, was great. Kept me updated and understood my concerns. Very nice and professional. He is the best. More

by ELK178
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Castro
Nov 18, 2024 -

Honda Van Nuys responded

Thanks for sharing your experience! We're glad to hear that Tony provided excellent service and kept you informed. It's great to know that he addressed your concerns with professionalism. We appreciate your feedback and hope to see you again soon!

November 09, 2024

This rating is for service advisor Miguel Cuenca. We have worked with him for 15 years. He is the best, most effective and caring advisor. Recently he was able to order the Accord fuel pump for the r More

by jeremyr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Cuenca
Nov 12, 2024 -

Honda Van Nuys responded

Thank you for your wonderful feedback, Jeremy! We're glad to hear about your long-standing positive experience with Miguel Cuenca. His dedication to securing the Accord fuel pump and ensuring your vehicle runs smoothly truly reflects our commitment to exceptional service. We appreciate your loyalty and look forward to continuing to support you in the future!

October 31, 2024

Joyce and the Luis were amazing. They worked with me and my numbers the best they could. Definitely recommend this location. More

by hasbunluisa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis V, Joyce
Nov 05, 2024 -

Honda Van Nuys responded

Thanks! We're glad to hear that Joyce and Luis provided you with great support and worked closely with you on your numbers. Your recommendation means a lot to us, and we appreciate you taking the time to share your experience!

October 30, 2024

I always enjoy coming to this dealership because I feel like my car is given the best treatment possible and the associates working with me are honest about the needs and recommendations for my car. More

by johncombsactor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Carpenter
Oct 31, 2024 -

Honda Van Nuys responded

Hi John, this is amazing feedback! Thank you so much for choosing to work with us and we really appreciate your business. Safe travels!

October 21, 2024

Jeremiah was very helpful. I'll be back mostly because of him. Again, many thanks. More

by david.willisbros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah
Oct 24, 2024 -

Honda Van Nuys responded

David, we're glad to hear that Jeremiah made such a positive impact on your experience! Our team is dedicated to providing excellent service, and your kind words will definitely motivate us to keep it up. We look forward to welcoming you back soon!

October 18, 2024

Miguel Cuenca was so helpful and polite, I had a wonderful experience. He explained everything so well. More

by rinabhatta7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Cuenca
Oct 24, 2024 -

Honda Van Nuys responded

Thank you for taking the time to review us, Rina! We appreciate your time and hope to see you again in the future. Safe travels!

October 14, 2024

Customer Service was great and Miguel Cuencas took his time explaining what worked was done. More

by reynosoarturo75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Cuencas
Oct 15, 2024 -

Honda Van Nuys responded

Thank you, Reynoso! We're glad to hear that you had a positive experience with our customer service. Miguel takes pride in ensuring our customers understand the work done, and it's great to see his efforts recognized. We appreciate your feedback and look forward to serving you again!

October 10, 2024

I was pleasantly impressed by your company how efficient and high standards you running it , More

by kako8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Espindola
Oct 11, 2024 -

Honda Van Nuys responded

Thank you for your fantastic review! We're delighted to hear that you found our efficiency and high standards impressive. Our team works hard to maintain these values, and your feedback truly motivates us to keep pushing forward. We appreciate your support and look forward to serving you again!

October 07, 2024

I was about 400 miles from home and my car broke down. Took to Honda Van Nuys and besides what need to be fix on my car to get it back on the road they told me it needed a bunch of other things fixed. T More

by dghahn1
Recommend Dealer
No
Employees Worked With
Mr. Castro
Oct 09, 2024 -

Honda Van Nuys responded

Hi, we’re sorry to hear about your experience at our dealership. It's concerning to hear that you felt taken advantage of during a stressful time. We take your feedback seriously and will ensure it’s addressed. Please email our GM at bsobel@hondavannuys.com . Your trust is important to us, and we appreciate you sharing your thoughts.

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