Honda Van Nuys

Lease of Civic I love Keyes Honda and Van Nuys...cannot say enough !!! Victor helped get me into a new civic - made it painless I am extremely pleased with the s I love Keyes Honda and Van Nuys...cannot say enough !!! Victor helped get me into a new civic - made it painless I am extremely pleased with the service I got and would high recommend anyone to Victor who needs help with a car More

Keyes has gone concierge! I first tried Keyes Honda 2 years ago and was very disappointed. Decided to give them a second chance and boy was I surprised! Greeted when I drove up I first tried Keyes Honda 2 years ago and was very disappointed. Decided to give them a second chance and boy was I surprised! Greeted when I drove up, immediately met with my assigned service advisor, Tina Bell, and was kept informed every step of the way. My car was finished when stated and returned clean and shiny! Good job, Keyes! More

Good Service. Good service. Very helpful. All of the employees have been very helpful each time I've visited, from Omar Cabrera to Tina Bell, who was the employee Good service. Very helpful. All of the employees have been very helpful each time I've visited, from Omar Cabrera to Tina Bell, who was the employee I dealt with this time. Good stuff! More

I have a very positive experience when I was there last week I needed an oil change and happened to be in the neighborhood and dropped in without an appointment. The woman who assisted me, Tina, was excellent I needed an oil change and happened to be in the neighborhood and dropped in without an appointment. The woman who assisted me, Tina, was excellent. She was very personable and efficient. I was in and out of there within an hour. They even washed the car on the outside. The price of an oil change is higher than at other local places, and Keyes does not give or have any discount coupons. I wish they did. Maybe they will in the future. More

Great customer service Omar Cabrera has always been honest and communicative. When my Honda Pilot was not worth repairing, they told me so rather than having me complete rep Omar Cabrera has always been honest and communicative. When my Honda Pilot was not worth repairing, they told me so rather than having me complete repairs that wouldn’t make a difference. I appreciate the free rides to and from home whenever I have had to leave my car. More

very good services. Excellent personnel. They help each others to help services your car. Services well done and efficiently. very good environment and give c services. Excellent personnel. They help each others to help services your car. Services well done and efficiently. very good environment and give customers to relax while waiting their car to be fixed. More

Excellet The team did an excellent job especially Jennifer Martinez. I will recommend this dealer. Thank you for taking care of my car. I will look forward wor The team did an excellent job especially Jennifer Martinez. I will recommend this dealer. Thank you for taking care of my car. I will look forward working with guys. More

Didn’t fix problem Apparently their computer doesn’t detect a problem there is none. I brought my auto twice to this dealership with the same exact problem. My alarm g Apparently their computer doesn’t detect a problem there is none. I brought my auto twice to this dealership with the same exact problem. My alarm goes off every two minutes, my auto lock will not lock and the Bluetooth for phone calls is a hit or miss if it will work. But because the computer says everything is working fine then they stop there. Obviously if I am bringing the car back there is a problem but they won’t use human intelligence they use the computer. Sad how they feel a machine is smarter than a human mechanic. Needless to say I’m not happy with their service or the follow up. It appears they only follow up with happy customers. The unhappy ones get no phone call-interesting huh? Go to another service dealer...... More

Honda Service Center They did a great job....as usual...got the job done in the time they said...also was honestly about what I didn't need done...that saved me money...ho They did a great job....as usual...got the job done in the time they said...also was honestly about what I didn't need done...that saved me money...how many service centers would do that for you...Tina Bell easy great.... More

As always another excellent experience with Miguel C & Bob T As ALWAYS.......Amazing service, Super professional/fast, & I a'm very satisfied/highly recommend both service agent Miguel Cuenca, technician Bob Tic As ALWAYS.......Amazing service, Super professional/fast, & I a'm very satisfied/highly recommend both service agent Miguel Cuenca, technician Bob Tice. Both were extremely helpful/through & caring throughout this service,,,, My endless questions were answered with great satisfication. Looking forward to the obvious future maintenance visits...... More