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Honda Van Nuys

Van Nuys, CA

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Reviews
Vehicles
4.8
732 Reviews
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6001 Van Nuys Blvd

Van Nuys, CA

91401

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Showing 732 reviews

June 10, 2025

The service adviser was quick and friendly. My car was in and out of there in no time. More

by realitycheck666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Cabrera
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June 09, 2025

The service department is so friendly and helpful! Miguel is a great service advisor and is able to answer all the questions I have regarding my vehicle whenever I take it in. More

by MeiK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Cuenca
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Jun 10, 2025 -

Honda Van Nuys responded

Thank you for taking the time to share! We're thrilled to hear you had a great experience with our service team. Miguel truly is a standout, and we're glad he could assist you with your vehicle questions. We appreciate your feedback and look forward to seeing you again!

June 07, 2025

Tony, the Service Advisor, was very helpful, considerate and did not try to sell me something I did not need. I was happy with the service. More

by danjrolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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Jun 09, 2025 -

Honda Van Nuys responded

Thank you for the fantastic feedback! We're so happy to hear that Tony provided you with helpful and honest service. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!

June 06, 2025

A very professional dealership. All staff were pleasant and were willing to make a reasonable deal. Personally I dread buying a car so this is a high compliment when I say it went w More

by Ellen
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joyce Saleeb and her manager
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Jun 09, 2025 -

Honda Van Nuys responded

Ellen, thank you for your kind words! We strive to make the car buying experience as pleasant as possible, and we're thrilled to hear that our team helped ease your concerns. Your satisfaction means a lot to us! Enjoy your new ride!

June 04, 2025

Jeremiah was very professional and helpful. He showed me the computer screen showing what would be done for my service and gave me the costs upfront. I appreciate that! More

by jennruben1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Carpenter
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Jun 05, 2025 -

Honda Van Nuys responded

Thanks for the fantastic feedback, Jenn! We're thrilled to hear that Jeremiah provided you with clear information and excellent service. Transparency is key for us, and it's great to know you appreciated it. Looking forward to seeing you again!

June 01, 2025

East to make appointments. The service department is great. My last visit wasn't scheduled--just one of those things that happens and there's no time for appointments. I just s More

by violatozier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Limon
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Jun 02, 2025 -

Honda Van Nuys responded

Thanks for taking the time to share your review! It's great to hear that our service department was able to assist you seamlessly. We strive to make every visit as convenient as possible. Your feedback is greatly appreciated!

June 01, 2025

Easy to work with, willingness to negotiate, ease of contacting people at the branch, professional and courteous! More

by lesliehawa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeri and Eddy
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Jun 02, 2025 -

Honda Van Nuys responded

Thank you, Leslie! We're thrilled to hear you had such a positive experience. Our team is dedicated to providing excellent service and clear communication. Your feedback motivates us to keep improving. We appreciate your support!

May 30, 2025

Service doesn’t seem to really check everything. They recommended I replace the belt tensioner during a an oil change. I declined due to costs and got it replaced somewhere else. During my last oil More

by sniffer96.airier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
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Jun 02, 2025 -

Honda Van Nuys responded

Thank you for your feedback. We sincerely apologize for the experience you had with our service department. Your trust is incredibly important to us, and we regret any oversight in our recommendations. We strive to provide thorough and accurate service assessments, and your input highlights an opportunity for us to improve our processes. We truly appreciate you taking the time to share your concerns, and we hope to earn back your confidence in the future. If you’d be open to discussing this further, please reach out to our General Manager, Brian Sobel, at bsobel@hondavannuys.com. We would love the chance to make things right.

May 30, 2025

Easy to make a service appointment. Friendly customer service operator. Miguel Cuenca is a professional service advisor! Thank you for your friendly service. I’ll see you again when my More

by pa_mixmaster
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Cuenca and Robert
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Jun 02, 2025 -

Honda Van Nuys responded

Thank you for taking the time to share! We're thrilled to hear you had a great experience scheduling your appointment and that Miguel made such a positive impression. We appreciate your kind words and look forward to seeing you again for your next maintenance visit!

May 27, 2025

Always appreciate the Honda Van Nuys Service whenever I get the chance to go. Jeremiah is great and I always receive great customer service! More

by kel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah
Report | Print
May 28, 2025 -

Honda Van Nuys responded

Thank you, Kel! We're very happy to hear you had a great experience with Jeremiah and our team at Honda Van Nuys. Your positive feedback means a lot to us, and we look forward to serving you again!

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