Honda Van Nuys

I got things done on my car as expected. Thank you! The dealership is nice, new, and Spacious. I will visit again. Thank you! The dealership is nice, new, and Spacious. I will visit again. More

It was a great experience start to finish! From the young lady that scheduled my appointment to Tracy Rocha, Advisor. Great customer service! From the young lady that scheduled my appointment to Tracy Rocha, Advisor. Great customer service! More

Very pleased! The salesman did his job, however, it took us to higher priced cars first before he took us to what we were actually looking for. Taz is the one that The salesman did his job, however, it took us to higher priced cars first before he took us to what we were actually looking for. Taz is the one that made the day! He’s very friendly, personable, knowledgeable, and helpful! More

My experience with Honda is excellent. The assistance I received from William Burr was more than perfect, he made my service visit feel easy and assuring. He took care of my warranty with The assistance I received from William Burr was more than perfect, he made my service visit feel easy and assuring. He took care of my warranty with the adjuster and replaced the parts under the coverage. Honda will continue to keep customers loyal because of employees like Willie. The team involved was great, from technicians who provided the service and Willie with detailed explanation of cost and warranty coverage. Willie kept me up to date with follow-up calls when necessary and was very courteous... all in all was a pleasant experience. More

Appointment times and estimated completion were accurate and everything was explained well by Jeremiah. Thanks and everything was explained well by Jeremiah. Thanks More

A big shout out to Jorge from Honda Van Nuys. He was patient with my husband and I in selecting a new vehicle for me. He went above and beyond in getting my old car to the dealership as a trade i He was patient with my husband and I in selecting a new vehicle for me. He went above and beyond in getting my old car to the dealership as a trade in! Thank you , Jorge. More

Helpful staff. They will do whatever is needed to help you get in and out!, very knowledgeable regarding what is needed to be accomplished. They will do whatever is needed to help you get in and out!, very knowledgeable regarding what is needed to be accomplished. More

Went to test drive & buy new CRV. The purchase process took much longer than we anticipated. No financing was needed and it still took over 2.5 hours post test drive to secure the veh The purchase process took much longer than we anticipated. No financing was needed and it still took over 2.5 hours post test drive to secure the vehicle. Much of that time we were left alone waiting without knowing what was going on behind the scenes. We thought we could have worked concurrently to help speed the process; or at least have someone be more communicative while we waited. We had a time constraint - which was met (barely) - except that I had to return to pick up the vehicle a couple of hours later since the car was not ready yet. It seems like the car could have been made ready during the long wait period. We are happy with the overall purchase and price. More