Honda Van Nuys

Jeremiah was very professional and helpful. He showed me the computer screen showing what would be done for my service and gave me the costs upfront. I appreciate that! He showed me the computer screen showing what would be done for my service and gave me the costs upfront. I appreciate that! More

East to make appointments. The service department is great. My last visit wasn't scheduled--just one of those things that happens and there's no time for appointments. I just s The service department is great. My last visit wasn't scheduled--just one of those things that happens and there's no time for appointments. I just showed up, explained what I needed and that was it. More

Easy to work with, willingness to negotiate, ease of contacting people at the branch, professional and courteous! contacting people at the branch, professional and courteous! More

Service doesn’t seem to really check everything. They recommended I replace the belt tensioner during a an oil change. I declined due to costs and got it replaced somewhere else. During my last oil They recommended I replace the belt tensioner during a an oil change. I declined due to costs and got it replaced somewhere else. During my last oil change, they stated that it still needed to be replaced. I asked if they recommended it again because they actually checked it or if it was because the previous record said so. They admitted it was because of the previous record not because they actually looked at it. I won’t return there again. More

Easy to make a service appointment. Friendly customer service operator. Miguel Cuenca is a professional service advisor! Thank you for your friendly service. I’ll see you again when my Friendly customer service operator. Miguel Cuenca is a professional service advisor! Thank you for your friendly service. I’ll see you again when my maintenance minder activates. More

Always appreciate the Honda Van Nuys Service whenever I get the chance to go. Jeremiah is great and I always receive great customer service! get the chance to go. Jeremiah is great and I always receive great customer service! More

Great experience. Personnel were efficient, friendly and professional. The person that helped me communicated with me at all times and my car was done fast. Personnel were efficient, friendly and professional. The person that helped me communicated with me at all times and my car was done fast. More

As soon as you walk in, you see how Honda Van Nuys stands out from the rest. The showroom is bright and clean, making all the cars on display shine in the spotlight. Very friendly staff, who were eager to ac out from the rest. The showroom is bright and clean, making all the cars on display shine in the spotlight. Very friendly staff, who were eager to accommodate us while we waited for Farid, the best salesman at this dealership. Farid made buying a car a breeze. He was very knowledgeable and patient, allowing me to really explore my options. He was helpful advising me on the pros and cons for my needs of various models and trims. After deciding, the process was quick and easy and was able take my new Honda home in no time. After a month of having my CRV, I'm happy to say "I'm glad I went to Honda Van Nuys" More

Consultant courteous and informative. Service prompt and thorough showing photo of needed repair. Waiting area clean and . Service prompt and thorough showing photo of needed repair. Waiting area clean and . More