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Honda Van Nuys

Van Nuys, CA

4.8
729 Reviews
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6001 Van Nuys Blvd

Van Nuys, CA

91401

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Showing 729 reviews

June 06, 2025

A very professional dealership. All staff were pleasant and were willing to make a reasonable deal. Personally I dread buying a car so this is a high compliment when I say it went w More

by Ellen
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joyce Saleeb and her manager
June 04, 2025

Jeremiah was very professional and helpful. He showed me the computer screen showing what would be done for my service and gave me the costs upfront. I appreciate that! More

by jennruben1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Carpenter
Jun 05, 2025 -

Honda Van Nuys responded

Thanks for the fantastic feedback, Jenn! We're thrilled to hear that Jeremiah provided you with clear information and excellent service. Transparency is key for us, and it's great to know you appreciated it. Looking forward to seeing you again!

June 01, 2025

East to make appointments. The service department is great. My last visit wasn't scheduled--just one of those things that happens and there's no time for appointments. I just s More

by violatozier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Limon
Jun 02, 2025 -

Honda Van Nuys responded

Thanks for taking the time to share your review! It's great to hear that our service department was able to assist you seamlessly. We strive to make every visit as convenient as possible. Your feedback is greatly appreciated!

June 01, 2025

Easy to work with, willingness to negotiate, ease of contacting people at the branch, professional and courteous! More

by lesliehawa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeri and Eddy
Jun 02, 2025 -

Honda Van Nuys responded

Thank you, Leslie! We're thrilled to hear you had such a positive experience. Our team is dedicated to providing excellent service and clear communication. Your feedback motivates us to keep improving. We appreciate your support!

May 30, 2025

Service doesn’t seem to really check everything. They recommended I replace the belt tensioner during a an oil change. I declined due to costs and got it replaced somewhere else. During my last oil More

by sniffer96.airier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Jun 02, 2025 -

Honda Van Nuys responded

Thank you for your feedback. We sincerely apologize for the experience you had with our service department. Your trust is incredibly important to us, and we regret any oversight in our recommendations. We strive to provide thorough and accurate service assessments, and your input highlights an opportunity for us to improve our processes. We truly appreciate you taking the time to share your concerns, and we hope to earn back your confidence in the future. If you’d be open to discussing this further, please reach out to our General Manager, Brian Sobel, at bsobel@hondavannuys.com. We would love the chance to make things right.

May 30, 2025

Easy to make a service appointment. Friendly customer service operator. Miguel Cuenca is a professional service advisor! Thank you for your friendly service. I’ll see you again when my More

by pa_mixmaster
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Cuenca and Robert
Jun 02, 2025 -

Honda Van Nuys responded

Thank you for taking the time to share! We're thrilled to hear you had a great experience scheduling your appointment and that Miguel made such a positive impression. We appreciate your kind words and look forward to seeing you again for your next maintenance visit!

May 27, 2025

Always appreciate the Honda Van Nuys Service whenever I get the chance to go. Jeremiah is great and I always receive great customer service! More

by kel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah
May 28, 2025 -

Honda Van Nuys responded

Thank you, Kel! We're very happy to hear you had a great experience with Jeremiah and our team at Honda Van Nuys. Your positive feedback means a lot to us, and we look forward to serving you again!

May 26, 2025

Great experience. Personnel were efficient, friendly and professional. The person that helped me communicated with me at all times and my car was done fast. More

by johama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony k Castro
May 27, 2025 -

Honda Van Nuys responded

Hi Johama, thank you for the fantastic feedback! We’re very excited to hear about your positive experience and our team's dedication to communication and efficiency. Your satisfaction is our priority, and we look forward to serving you again!

May 25, 2025

As soon as you walk in, you see how Honda Van Nuys stands out from the rest. The showroom is bright and clean, making all the cars on display shine in the spotlight. Very friendly staff, who were eager to ac More

by fmsstreak
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Farid
May 27, 2025 -

Honda Van Nuys responded

Thank you for taking the time to share! We're thrilled to hear about your positive experience at Honda Van Nuys. Our team, especially Farid, strives to make car buying enjoyable and informative. Enjoy your new CRV, and we appreciate you choosing us for your automotive needs!

May 24, 2025

Consultant courteous and informative. Service prompt and thorough showing photo of needed repair. Waiting area clean and . More

by cyniles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Limon
May 27, 2025 -

Honda Van Nuys responded

Thanks for the great feedback! We're thrilled to hear that you had a positive experience with our team and appreciated the cleanliness of our waiting area. Your satisfaction is our priority, and we look forward to serving you again!

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