Honda & Subaru of Santa Fe
Santa Fe, NM
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68 Reviews of Honda & Subaru of Santa Fe
Terrable Work on car took too long. Work to be done ie. recalls and other not ofically recall was told one would be done then not needed by dealership then Work on car took too long. Work to be done ie. recalls and other not ofically recall was told one would be done then not needed by dealership then received E-mail from Subaru informing that it was needed. I would need to return again to dealership and wait 3-4 hours. More
Great experience The dealership worked well with me and my family for this purchase, great customer service. Well run dealership .Thank you for making this a pleasant The dealership worked well with me and my family for this purchase, great customer service. Well run dealership .Thank you for making this a pleasant experience. More
Excellent Service Every one I spoke to in the service dept were super nice, very helpful and very efficient. The customer waiting area was stocked with water, donuts an Every one I spoke to in the service dept were super nice, very helpful and very efficient. The customer waiting area was stocked with water, donuts and coffee. Plus the all important … access to internet. More
Great Service Great service, but pick up and drop off problematic. Drivers had no interest in most efficient routes. Seemed to be paid by the hour or the mile rathe Great service, but pick up and drop off problematic. Drivers had no interest in most efficient routes. Seemed to be paid by the hour or the mile rather than service to the customer More
Short visit Well run dealer and friendly team. Good phone service for scheduling my appointment. Took a several weeks to get an appointment. Appreciated the re Well run dealer and friendly team. Good phone service for scheduling my appointment. Took a several weeks to get an appointment. Appreciated the reminder call. More
Bait and switch I saw a car I wanted to test drive and made an appointment to drive it. When I called them to confirm I wason the way, the salesman I was working with I saw a car I wanted to test drive and made an appointment to drive it. When I called them to confirm I wason the way, the salesman I was working with told me another salesperson had taken the keys and was writing upan offer for another buyer. The worst thing was that he told me I could still get the car if I was willing to lay down a deposit. Really? Without driving it?Of course they offered to show me other cars....just poor business tactics, guys. More
Excellent service and friendly, helpful staff. The service staff at Subaru of Santa Fe where able to get us in for recall work, ensure they had the parts, let us drop our car off early, and have it The service staff at Subaru of Santa Fe where able to get us in for recall work, ensure they had the parts, let us drop our car off early, and have it cleaned and all the work complete in no time at all. Mike Labine followed up to make sure everything was working well and extended help to make sure we continue to enjoy our Subaru. Great service!! More
Best car buying experience ever Best car buying experience ever!!! Greg was extremely helpful without being pushy. I got an excellent price through TrueCar and financing was a bree Best car buying experience ever!!! Greg was extremely helpful without being pushy. I got an excellent price through TrueCar and financing was a breeze!! I will never buy a car anywhere else!!! More
Not Feeling the love What Fool I was, I thought Subaru Pre-Owned Certified meant that I was likely to get a decent car. So foolish of me. I know the saying “buyer beware”. What Fool I was, I thought Subaru Pre-Owned Certified meant that I was likely to get a decent car. So foolish of me. I know the saying “buyer beware”. Well Dear Santa Fe fellow buyers do beware and go somewhere else. Subaru Impreza 2015 $20,000 39,000 miles Pre-Owned certified. I thought if it said I had 50% of my brakes when I bought it that it was safe. I should have known when the blades on the wipers were shot even though they were checked off on the two page “Pre-Owned Certified “document. Should have given it back then. The brake pads are shot, and apparently have been since I got it. Which is what the brake light flashing when I make a right turn means. Almost $500. Major safety issue. They advertise a car wash with every service, but for me, only if I ask. The AC got “fixed “. it worked for one evening. The same issue happened with “Auto Start” it was fixed and broke within 10 days. It was fixed again yesterday. They fixed the brakes for free after a winter of driving on dangerous snow-covered steep narrow twisting dirt road. The kind fo road Subaru is good at it, with brakes. Everyone who drives my road blanches when I mention Subaru pre-certified bad brakes. Tried to trade straight across, they wanted to up sell me. Then I got rear ended in a hit and run, now it has had an accident. Can’t wait to dump this car. Don’t buy from Honda Subaru they happily sold me Pre-Owned Certified a car with dangerous brakes. “Buyer Beware” So is everything else checked off on the pre-owned certified an error as well? Go To to Hueberger in Colorado Spring, or to Toyota, CarMax, Sweet Motor Sales, the funky places on Cerrillos Road. Avoid Subaru Honda !! and stay awat from Gregory Ryan. They fixed the brakes, a I drove home everyday of a snowy winter, but not the relationship. Avoid this dealership and Greg Ryan BUYER BEWARE More
A Very Well-Run Dealership I’m always looking for double-pluses, and I think I found one with Honda Subaru of Santa Fe. The first plus is the sales and service departments, w I’m always looking for double-pluses, and I think I found one with Honda Subaru of Santa Fe. The first plus is the sales and service departments, which are the best I’ve ever experienced, and in my 60 years I’ve bought many a car, so that’s saying something. In sales, our salesman most recently was Gregory Ryan, and he was the best car salesman, used or new, that I have ever done business with. Truly a pleasure, he was knowledgeable and conscientious throughout the process of buying a car, and made me feel like one of the family there. In the service department, I have worked repeatedly with Jason Marcinko, and he has always gone the extra mile to make sure the work on my car was done as quickly and inexpensively as possible, and that only quality parts were used. Thank you, Jason! The second plus is if you buy a Honda from them, you’re getting one of the best makes on the road, and since they’re a very well-run Honda dealership, they take good care of you, and of your car. I have bought both my cars, used Hondas, from them, and I’m very pleased. Even if I was thinking of buying a make other than Honda or Subaru, I would certainly go to Honda Subaru of Santa Fe first to see what they had available. The combination they have there of honest, professional, and just good people, is really special. If I did end up buying another make from them, I would definitely take it there to have it serviced. More