Honda Of Bay County

So friendly for a snowbird A front door sensor failed and they quickly took care of it. While we were there we met the nicest and finest people! Michelle did all the due diligen A front door sensor failed and they quickly took care of it. While we were there we met the nicest and finest people! Michelle did all the due diligence to make sure our warranty coverage was active and scheduled our appointment at our convenience. Great experience!! More

Great Salesman Always dreaded buying cars. However, working with Richard Duggar changed all of that. He was professional, courteous and helped make the experience Always dreaded buying cars. However, working with Richard Duggar changed all of that. He was professional, courteous and helped make the experience very easy and even enjoyable. We will certainly buy from Honda of Bay County again. More

Service Dept- excellent service Always receive overall excellent customer service from Mr. Eric Smalls. Very professional, courteous and goes above and beyond to satisfy the custome Always receive overall excellent customer service from Mr. Eric Smalls. Very professional, courteous and goes above and beyond to satisfy the customer. Best service manager/ rep that I have ever met. I will remain in a Honda as long as there are great service representatives like Mr. Smalls. More

"Best car-buying experience ever! To say we're pleasantly surprised with the phenomenal service of this dealership would be a tremendous understatement. As we were nearing the end To say we're pleasantly surprised with the phenomenal service of this dealership would be a tremendous understatement. As we were nearing the end of our Honda lease and knowing exactly what we wanted, we took to the internet to find what deals were available. Less than 24 hours after our initial search, we were contacted by Kevin S. at Honda of Bay County and were offered not only a fantastic price on our prospective vehicle, but an unbeatable finance offer our own bank/insurance company couldn't beat. It didn't stop there. He also took care of the turnover of our lease. We reached an agreement over the phone, worked with the finance department briefly on minor details, and less than five hours later, we had a brand new Honda delivered to our driveway. Kevin made purchasing a vehicle an absolute dream - and I didn't even cry when I watched the Honda we brought our children home from the hospital in being driven away like I thought I would. Did I mention we live more than hour away from the dealership? Honda of Bay County is setting the bar high - Thank you for making this the easiest, most stress-free car-buying experience ever. More

Relatively Smooth Found the car online and drove over to the dealership. Was assigned a young/new salesman. I already new the car and what price I was willing to pay. Found the car online and drove over to the dealership. Was assigned a young/new salesman. I already new the car and what price I was willing to pay. Was also armed with a USAA True Price. After a short negotiation we reached an agreeable price. Longest part of the trip was waiting for the "check out!" Buying a car is never fun, but the experience was pleasant and I would return for another vehicle in the future. More

We had a very pleasant experience at Bay Honda. Our sales person, Aaron Tiller, was the highlight of our buying experience. He was very friendly and knew his products well. We really respected Aar Our sales person, Aaron Tiller, was the highlight of our buying experience. He was very friendly and knew his products well. We really respected Aaron's military service to our country. We will recommend Aaron to friends and family. We previously owned a Honda and had it serviced at Bay Honda by Eric Small. Eric is the real reason we decided to look to buy a new Honda at Bay Honda to start with. Until we met Eric, we had decided that we would not by another Honda vehicle because of the way Honda Inc. had treated us in the past. Eric treated us so well that we started looking at Honda's again. Eric and Aaron are great assets to your company and to Honda Inc.. We don't want to leave out Kevin Rumsey, your F and I person. Kevin was very friendly and very helpful. All in all it was a great experience. More

Painless buying, great deal, honest and easy to work with First, they were prompt to answer all my inquiries and they worked with me to find a car that is on my budget. No over selling, no undercutting, no h First, they were prompt to answer all my inquiries and they worked with me to find a car that is on my budget. No over selling, no undercutting, no high pressure sales technique. just honest, prompt professional service. They will work with you and give you your money's worth. Really happy with their service. More

No haggle purchase over the phone. I was referred to Honda of Bay County by USAA as a preferred seller. Purchased the car that I had made an offer on over the phone. I was referred to Honda of Bay County by USAA as a preferred seller. Purchased the car that I had made an offer on over the phone. More

Good deal, very nice, but slow A salesman greeted us, asked what we were looking for, and then was very helpful and efficient in showing us a couple of new vehicles and one low mile A salesman greeted us, asked what we were looking for, and then was very helpful and efficient in showing us a couple of new vehicles and one low mileage late model used vehicle. After we made our choice, he got the key, showed us the features, and rode with us while my daughter test drove what would be here vehicle. We liked it, and the salesman explained the sales price and necessary taxes and fees. We made an appointment to return the next day. We thought about it overnight, and returned to buy this vehicle and trade in a used vehicle. The salesman met us, and got a manager or supervisor to check out our used vehicle. After some discussion, we agreed on the trade-in amount and thus the final purchase price. Since we were paying cash, we did not have the complexity of a loan. However, it was extremely slow - took about 2 more hours until we had our vehicle. Even after completing all the paperwork, it was another 20 minutes until the car was ready for us to drive off in. But my daughter loves her new Honda Civiv More

Happy Customer Good selection of my preferred vehicle. Easy to work with. I felt welcomed and appreciated. Got the fair price I offered on an end of the year model Good selection of my preferred vehicle. Easy to work with. I felt welcomed and appreciated. Got the fair price I offered on an end of the year model. All questions answered. I felt it was very nice that the manager thanked me for continuing with Honda as my choice of vehicle. The service department at this location is top notch. More