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Honda Of Bay County

Springfield, FL

Overview
Reviews
4.8
652 Reviews
Call Dealership (850) 769-9633

3601 E 15th St

Springfield, FL

32404

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Showing 652 reviews

July 18, 2023

Very professional, friendly, respectful,helpful, knowledgeable, customer service is excellent from the parts department to service department and technician's. More

by mattcross606
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rod in parts department, chuck in service department
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Jul 21, 2023 -

Honda Of Bay County responded

Thank you for your kind words for our staff, we appreciate it!

July 18, 2023

Great speedy service. I would recommend them to anyone needing their vehicle serviced.. 👍 👍..a a More

by Hmcsmittty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
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Jul 21, 2023 -

Honda Of Bay County responded

Thank you for being our customer, we appreciate your kind words!

July 17, 2023

Matthew was great help. He had us in our new car in 2 days and was a joy to work with. His knowledge about the competition was strong. More

by Tami.valdez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew
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Jul 19, 2023 -

Honda Of Bay County responded

Thank you for your kind words for Matthew. Congratulations on your new vehicle!

July 17, 2023

The wait was 3 hours long for an oil change despite making an appointment in advanced through service website. After leaving service center, the tire pressure alert came on and the rear passenger side More

by msfiles27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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July 16, 2023

They told us our problem was fixed and to come find out they hadn't even started the job.. found this out when there was oil still leaking in the spot that was supposed to be fixed More

by Nanleigh25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
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Sep 13, 2023 -

Honda Of Bay County responded

Thank you for your feedback about your service visit because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Jeanine Maurer Service Manager jmaurer@hondaofbaycounty.com

July 12, 2023

Very disappointed in delivery of the vehicle and especially 2 weeks in advance time needed More

by Mattlewis
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Stephen,mark
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Oct 23, 2023 -

Honda Of Bay County responded

Thank you for your feedback about the delivery of your vehicle because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Aaron Gilliland Sales Manager agilliland@vwofpanamacity.com

July 12, 2023

My dealer always exceeds my expectations for excellent service. Because of this I will continue to buy Honda vehicles. More

by Cowboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Toth
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Aug 07, 2023 -

Honda Of Bay County responded

We appreciate your positive review about your recent experience with us!

July 11, 2023

Easy check in, friendly service, wonderful facilities, service work was performed as scheduled, check out was good More

by glmiller133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Jul 28, 2023 -

Honda Of Bay County responded

Thank you so much for the positive review!

July 11, 2023

They seem very functional. I had a recall repair done. It took about 4 hours about what Iwas told to expect. More

by Teodoro030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Aug 09, 2023 -

Honda Of Bay County responded

Ensuring your satisfaction is our ultimate goal and we are pleased to know that we could meet your expectations and provide a great service experience. Honda of Bay County appreciates your business and Five Star review and it would be our pleasure to have the opportunity to assist you again.

July 09, 2023

Always a positive experience at the dealership, great service attendants. Keep you informed on how your service is going and let you know what other issues you might have More

by Coach M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Helms
Report | Print
Aug 07, 2023 -

Honda Of Bay County responded

Coach your kind words are much appreciated and we are very grateful for your patronage. Honda of Bay County values your business and looks forward to the pleasure of serving you again in the future!

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