Honda Of Bay County

Alex, was very friendly and helpful. He worked with me to figure out a maintenance plan that worked around my work schedule. figure out a maintenance plan that worked around my work schedule. More

Great experience in service, knowledgeable staff and friendly. They found and fixed an issue another shop could not do. They also have great pricing!!! My service advisor was awesome too! friendly. They found and fixed an issue another shop could not do. They also have great pricing!!! My service advisor was awesome too! More

Honda is very reliable, and I would recommend this company service to anyone.. great experience 👍 company service to anyone.. great experience 👍 More

I will never purchase a car with Honda of bay county the service was terrible. When on the lot or window shop and maybe test drive. As soon as I told the dealer I wasn’t buying now he became uninterested in service was terrible. When on the lot or window shop and maybe test drive. As soon as I told the dealer I wasn’t buying now he became uninterested in my business then start to walking to his seat. He really made me feel like my business wasn’t important. More

What an amazing experience. I would recommend this dealership to anyone looking for a new car. From first walking on the lot to pulling away in our new Accord Sport the experience was less hectic than dealership to anyone looking for a new car. From first walking on the lot to pulling away in our new Accord Sport the experience was less hectic than I expected. More

My first experience with Honda of Bay county was amazing so I returned to them when I began having transmission issues. I was going to have to leave my car for a few days so I would need a rental. I was tol so I returned to them when I began having transmission issues. I was going to have to leave my car for a few days so I would need a rental. I was told the rental would be $35/day with their dealer discount. I did not receive this rate since I was paying for the car and the dealership would not approve the charge for it on my invoice. Previously they had set up the rental so I did not call to make the reservation. When I arrived with my van I was told they did not make the reservation and that I would need to call and see if they even had a car for me. We live over an hour away so I waited around town, did a little shopping, and finally had a rental car. The next day I received a call that my car was fixed and it would be $xxx amount. It was just an update to the system that needed to be done and this wasn’t covered under the extended warranty that we purchased. Picked up the vehicle thinking my problem was fixed only to discover 2 days later that my transmission still stutters as certain speeds and it still will Not engage upon sitting for several hours. So now I will have to put it back in for service, rent another car for $100/day, and possibly take time off of work. I will say that Dee in the service department was super helpful and I will contact her again directly when I need to have service done again. She is the reason for the 2 star rating. Otherwise it would be 1 star. More

We highly recommend this Dealership to Everyone 🎯. We wouldn't use anyone else. Thank you Kyle and Mr Parr for your service ✌... even gave us a loaner car while the cars radio was fixed. Didn't cost us n wouldn't use anyone else. Thank you Kyle and Mr Parr for your service ✌... even gave us a loaner car while the cars radio was fixed. Didn't cost us nothing either. Did everything and some...T.y. More

I've just purchased my second car at this dealership, and had good experiences both times. Do your research on price before you go. I had a TrueCar offer, which was well under the MSRP with dealer add-ons (t had good experiences both times. Do your research on price before you go. I had a TrueCar offer, which was well under the MSRP with dealer add-ons (that you can't opt out of), and they didn't try to haggle me on it. They also offered a fair trade-in value. The salesman, Jerry, even showed me used vehicles that met the specs I was looking for even though I was looking at new models. I felt like he wanted me to be happy with my choice and my budget rather than focusing on a big sale. More

Love this place. Good ppl in sales and service. always there to help me with my Honda. Love the way they are always upfront good or bad!!! there to help me with my Honda. Love the way they are always upfront good or bad!!! More

This dealership sucks when it comes to factory issues. For paint they make you deal DEAL WITH a 3rd party... NO LOANER CARS EITHER. If it's your only vehicle that needs work.. You are out of luck. Victor For paint they make you deal DEAL WITH a 3rd party... NO LOANER CARS EITHER. If it's your only vehicle that needs work.. You are out of luck. Victor is the only nice person in the service department and even his hands are tied on what he can do. Customer service there is all around trash. More