Honda Of Bay County

We were in vacation on a holiday weekend. Our starter failed. We had to have the car towed to the Bay county Honda dealership about 75 miles away. The dealership service department call Our starter failed. We had to have the car towed to the Bay county Honda dealership about 75 miles away. The dealership service department called us several times to keep us up to date on the repair process. In our conversations we were informed the battery also needed replacing. All of this work was done in a timely manner and we knew what had to be done With parts having to be ordered the job was finished and we were able to return home on time with no other expense. More

Professional staff. Fast and efficient service. Great dealership overall. Would highly recommend to friends and family. Fast and efficient service. Great dealership overall. Would highly recommend to friends and family. More

Super Service Rep named Sam. Exceptionally professional and informative. Updates me four or five times during a two hour service call. Exceptionally professional and informative. Updates me four or five times during a two hour service call. More

Shannon was fantastic today, taking great care of me and my car. I really appreciate her. She is thorough, professional and kind. my car. I really appreciate her. She is thorough, professional and kind. More

A ride home was quickly arranged. Customer service was friendly with no wait time. Upon returning, I was shown how to start my car prior to getting in. This was a feature I was not aw Customer service was friendly with no wait time. Upon returning, I was shown how to start my car prior to getting in. This was a feature I was not aware of. More

Professional and courteous employees. I had an appointment for maintenance. All went smoothly. All my questions were answered. I had an appointment for maintenance. All went smoothly. All my questions were answered. More

Excellent service department. Representative was very professional and helpful. He explained everything and the price was fair. Representative was very professional and helpful. He explained everything and the price was fair. More

Had a great experience. Was very helpful, explained things I was not sure about and great costumer service. Was very helpful, explained things I was not sure about and great costumer service. More

Great customer service. Easy in and out. Waiting area clean and inviting and clear comfortable seating. Easy in and out. Waiting area clean and inviting and clear comfortable seating. More