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Honda Of Bay County
Springfield, FL
648 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 648 reviews
December 06, 2024
Andrew in the service dept was simply great! He is knowledgeable, courteous, and friendly. His follow-thru with my recall work appointment today kept me updated and I TRULY appreciate that, and He is knowledgeable, courteous, and friendly. His follow-thru with my recall work appointment today kept me updated and I TRULY appreciate that, and him. More
by RFerguson05
Employees Worked With
Dan & ANDREW
December 03, 2024
Alwayls a pleasure dealing with Bay Honda. Their customer service crew is excellent and their notification system works well when waiting. Over 200K miles on my Honda Pilot and Honda service Their customer service crew is excellent and their notification system works well when waiting. Over 200K miles on my Honda Pilot and Honda service has kept it in excellent condition. More
by Senyor
Employees Worked With
Danh Pham
December 02, 2024
My service representative, Michelle, explained each item on the service report. She didn't push me to get services that I didn't want to get that day. I left feeling good about my choices and vowing to come on the service report. She didn't push me to get services that I didn't want to get that day. I left feeling good about my choices and vowing to come back when I needed more work done on my CRV. More
by michellewesley314
Employees Worked With
Michelle
December 02, 2024
The service personnel are friendly and knowledgeable. Michelle explained everything to me and didn't try to push me into anything that I didn't want to do. Michelle explained everything to me and didn't try to push me into anything that I didn't want to do. More
by michellewesley314
Employees Worked With
Michelle
December 01, 2024
Only Honda dealership. I drive an Acura and there is no Acura dealership in driving distance for same day service. Service department is always a hassle and the advisor alw I drive an Acura and there is no Acura dealership in driving distance for same day service. Service department is always a hassle and the advisor always seem to get upset working on Acura. My complaint is partially my fault because I didn't directly ask about additional services the dealership performed, like 2 hours labor to turn a brake rotor when " need to throw on new rear brake pads," was the recommended service. Not to upset, I actually expect this from this Honda dealership. It's always a hassle. More
by usmcgy2014
Employees Worked With
NA
November 30, 2024
Excellent customer service especially with the help of Ms Tara from Sales Dept and Sam from Financial Dept. They both did an awesome job in helping us purchasing our CR-V. We definitely recommend and keep Ho Tara from Sales Dept and Sam from Financial Dept. They both did an awesome job in helping us purchasing our CR-V. We definitely recommend and keep Honda of Bay County for all our automobile needs. More
by P_gonzalez8
Employees Worked With
Tara Vinson and Sam ( Financial Sales Rep)
November 27, 2024
Customer service is wonderful and lounge is nice. Scheduled work was timely. Been going to Honda Bay since they opened and continue to return. Scheduled work was timely. Been going to Honda Bay since they opened and continue to return. More
by Bob Craig
Employees Worked With
Michelle Rodriguez
