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Honda Of Bay County

Springfield, FL

Overview
Reviews
4.8
895 Reviews
Call Dealership (850) 769-9633
View Awards

3601 E 15th St

Springfield, FL

32404

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Showing 895 reviews

January 12, 2026

Professional and awesome team :) we had an incredible time purchasing our first Honda CRV with Mr. Matthew he is a car expert go get him :) More

by fsultani1992
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew
Report | Print
January 11, 2026

They're very polite. Very knowledgeable. Talked about what I needed and they give me a very good estimate on what I needed. Excellent More

by sammyblom88@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Toth
Report | Print
Jan 12, 2026 -

Honda Of Bay County responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 07, 2026

Bay County Honda did a Great job with my service! Excellent customer service by David Martin. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Martin
Report | Print
Jan 08, 2026 -

Honda Of Bay County responded

Hi Dan, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 07, 2026

They are very professional. David is wonderful. He is so nice and personable. They get things done in a timely manner. More

by lanna1001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
Jan 08, 2026 -

Honda Of Bay County responded

Hi, we're happy you found our staff to be so supportive during your experience here at Honda of Bay County. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 05, 2026

Brought car in, no wait for service rep to check me in. Service was completed much quicker than expected. No complaints. More

by Pops
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanine, ?
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January 03, 2026

Fast friendly service. My service provider David always goes above and beyond. Thank you Honda More

by jpittman1206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
Jan 05, 2026 -

Honda Of Bay County responded

Hello, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

January 02, 2026

If this review was based on service alone, 4-5 stars easily. Service reps could act a bit more friendly but it is what it is, nothing super crazy. But spending $$$ there instead of a smaller shop I was More

by Batmobile32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
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Jan 07, 2026 -

Honda Of Bay County responded

I apologize, but we aren't setup or able to wash vehicles when brought in. If you would like to discuss this further, please don't hesitate to reach out to me.    Jeanine Gray (Maurer) Service Manager - Honda of Bay County jmaurer@Group1Auto.com

January 01, 2026

This was the greatest experience I’ve ever encountered. The service rep was absolutely the greatest. He worked very hard for me in getting my car fixed and back on the road. He was very patient and courteo More

by ejwill228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Service Department
Report | Print
Jan 02, 2026 -

Honda Of Bay County responded

Hi, we're happy you found our staff to be so supportive during your experience here at Honda of Bay County. Feel free to reach out to us if you need anything. Have a wonderful day.

Jan 02, 2026 -

ejwill228 responded

I am absolutely great at this time.

Jan 02, 2026 -

ejwill228 responded

Thank you

Jan 02, 2026 -

ejwill228 responded

I give your dealership a 10 outer 10.

Jan 02, 2026 -

ejwill228 responded

Beat experience ever!!!!

Jan 02, 2026 -

ejwill228 responded

Satisfied

December 30, 2025

My service advisor Michelle was amazing and they completed my service in a timely manner. Will definitely recommend Honda of Bay County always. More

by chrishelms3181
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Rodriguez
Report | Print
Dec 30, 2025 -

Honda Of Bay County responded

Hi, we're happy you found our staff to be so supportive during your experience here at Honda of Bay County. If you have any further questions, please give us a call. We're always happy to help!

December 29, 2025

Honda of Bay County and specifically the assistance from Dennis Cook has continued to be top notch. Just had my 40K maintenance completed, along with a recall resolved without issue. Dennis and the service More

by Rob Genova
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Cook
Report | Print
Dec 30, 2025 -

Honda Of Bay County responded

Hi Rob, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

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