Honda North - Service Center

Excellent job with a warranty repair. Responsive and honest. They addressed the situation quickly and efficiently. I would go back again under similar circumstances. Nice work. honest. They addressed the situation quickly and efficiently. I would go back again under similar circumstances. Nice work. More

I always feel like I'm getting the royal treatment there. Someone always opens my door, greets me with a smile, and ushers me into the service center. We review the work to be done and it's usually do there. Someone always opens my door, greets me with a smile, and ushers me into the service center. We review the work to be done and it's usually done in a very efficient time frame. The staff are always very curtious and upbeat - pleasure to work with. Especially Vic, whom I've dealt with many times in the past and we've become like friends. Outstanding customer service from everyone. Most of my friends/relatives would never bring their vehicle to a dealership because they have a preconceived notion that the cost would be prohibitive, but I've found the prices are usually pretty reasonable, the work is done well, and it's a pleasant environment to wait around in. Because of the excellence in workmanship and customer service, I will continue to always bring my car there and will most likely buy another Honda there (I'm on my second or third from them...). :D More

This service center is always friendly and quick. The minute you walk in they are doing everything they can to make it a pleasant experience despite needing to be at a service center. The sitting room is minute you walk in they are doing everything they can to make it a pleasant experience despite needing to be at a service center. The sitting room is comfy and cozy and the free drink coupon makes the experience go by quickly. More

Tim was very helpful, patient, and knowledgeable. He gave me some good advice on how I can take better care of my car, especially in regard to periodic checks. gave me some good advice on how I can take better care of my car, especially in regard to periodic checks. More

Mainly I gave the price a bad rating due to the fact that we have purchased a service contract and this, the 9 month old vehicles second service appointment still managed to cost $110. we have purchased a service contract and this, the 9 month old vehicles second service appointment still managed to cost $110. More

Tim kept me up to speed with everything that was needed Tim kept me up to speed with everything that was needed to get my car on the road, because it was very expensive he was sensitive to that as well. Tim kept me up to speed with everything that was needed to get my car on the road, because it was very expensive he was sensitive to that as well. More

Three different lights lit up my dash board as I was on my way home. Rather than drive directly home, I drove to the dealership. It was near the end of the day, so I wasn't sure that the Service departmen my way home. Rather than drive directly home, I drove to the dealership. It was near the end of the day, so I wasn't sure that the Service department could fit me in. Thankfully, they did. They diagnosed the problem and needed about an hour to fix it. I am pleased to give the Service Team the highest rating as they got the job done; even without a "planned" appointment. More

I pulled into Express Service at 6:30pm for what I thought would be a quick fix. Tim explained the situation and that it would take an hour to fix. During the entire process he was professional, empat thought would be a quick fix. Tim explained the situation and that it would take an hour to fix. During the entire process he was professional, empathetic, knowledgeable and just pain nice. He took care of corresponding with Profile and made sure that all work performed was covered under my extended warranty. While shopping for a new car three years ago it was a top requirement of mine that I purchase a car from a quality dealership that employed quality people. My experience yesterday evening reminded me that I absolutely made the right choice with Honda North. More

The service was a major which was routine. What made the visit worthy of the ratings given was the work performed by the Detailer Group who "fixed' three damaged areas on my auto's paint surface resulting f visit worthy of the ratings given was the work performed by the Detailer Group who "fixed' three damaged areas on my auto's paint surface resulting from pine tree sap that I could not remove properly causing some disruption to the areas. They used a waxing technique restoring all to original conditioning. It was an excellent process that they employed and rectified the damage caused. More

Service was very fast, I was in and out in a half hour. Susan was very nice and helped me with everything I needed. Thanks again. Skip Munroe Susan was very nice and helped me with everything I needed. Thanks again. Skip Munroe More