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830 Reviews of Honda North - Service Center
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October 31, 2013
I was very impressed with Tim O'Keefe. I came in for my $400 service, and the bill went up to $1300 due to the need for new brakes and other things. I was upset, but Tim worked through the bill with me my $400 service, and the bill went up to $1300 due to the need for new brakes and other things. I was upset, but Tim worked through the bill with me explaining each item and also gave me a few breaks (for instance, who ever heard of a $400 service that wouldn't include the windshield wipers I needed!?). While I still didn't like the bill, he was very thorough and helpful. I also saw him working with another man in an unusual circumstance, and he was patient and helpful. All in all, I was most impressed with Tim. More
by GlenRock
Employees Worked With
Tim O'Keefe
October 28, 2013
Fast service. Well done. Friendly reception. Great waiting area. Painless! My first oil change for this, my new car, and I was free. Much appreciated. waiting area. Painless! My first oil change for this, my new car, and I was free. Much appreciated. More
by Wisdomofhebody
Employees Worked With
Don't know
October 27, 2013
Always enjoy working with the sales and service dept at Honda North. Every experience with this dealership has been positive. I have purchased 5 cars from them over the years. Honda North. Every experience with this dealership has been positive. I have purchased 5 cars from them over the years. More
by radipietro
Employees Worked With
Denis Howell and D howell
October 26, 2013
Excellent job with a warranty repair. Responsive and honest. They addressed the situation quickly and efficiently. I would go back again under similar circumstances. Nice work. honest. They addressed the situation quickly and efficiently. I would go back again under similar circumstances. Nice work. More
by Crosstour fan
Employees Worked With
Kyle
October 25, 2013
I always feel like I'm getting the royal treatment there. Someone always opens my door, greets me with a smile, and ushers me into the service center. We review the work to be done and it's usually do there. Someone always opens my door, greets me with a smile, and ushers me into the service center. We review the work to be done and it's usually done in a very efficient time frame. The staff are always very curtious and upbeat - pleasure to work with. Especially Vic, whom I've dealt with many times in the past and we've become like friends. Outstanding customer service from everyone. Most of my friends/relatives would never bring their vehicle to a dealership because they have a preconceived notion that the cost would be prohibitive, but I've found the prices are usually pretty reasonable, the work is done well, and it's a pleasant environment to wait around in. Because of the excellence in workmanship and customer service, I will continue to always bring my car there and will most likely buy another Honda there (I'm on my second or third from them...). :D More
by CKHoover
Employees Worked With
Kyle Quinn and Vic
October 22, 2013
This service center is always friendly and quick. The minute you walk in they are doing everything they can to make it a pleasant experience despite needing to be at a service center. The sitting room is minute you walk in they are doing everything they can to make it a pleasant experience despite needing to be at a service center. The sitting room is comfy and cozy and the free drink coupon makes the experience go by quickly. More
by LucyD
Employees Worked With
Entire service center
October 20, 2013
Tim was very helpful, patient, and knowledgeable. He gave me some good advice on how I can take better care of my car, especially in regard to periodic checks. gave me some good advice on how I can take better care of my car, especially in regard to periodic checks. More
by Terry Di Mento
Employees Worked With
Tim O'Keefe
October 19, 2013
Mainly I gave the price a bad rating due to the fact that we have purchased a service contract and this, the 9 month old vehicles second service appointment still managed to cost $110. we have purchased a service contract and this, the 9 month old vehicles second service appointment still managed to cost $110. More
by techiescum
Employees Worked With
Not Sure
October 19, 2013
Tim kept me up to speed with everything that was needed Tim kept me up to speed with everything that was needed to get my car on the road, because it was very expensive he was sensitive to that as well. Tim kept me up to speed with everything that was needed to get my car on the road, because it was very expensive he was sensitive to that as well. More
by polar19s
Employees Worked With
Tim
