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Honda North - Service Center

Danvers, MA

4.7
830 Reviews
Call Service Center (978) 539-5059

830 Reviews of Honda North - Service Center

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November 14, 2013

Amazing that a service center is open on a Sunday. This is a service that you don't see often. This makes for excellent customer service and return customers. Thank you! More

by jlovasco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
Nov 15, 2013 -

Honda North responded

Dear Jlovasco Thank you for your kind words and positive review on DealerRater about your recent service appointment at Honda North. As an employee owned company, customer service is always our number one priority. We’re happy to hear that you had an excellent experience at our dealership. That’s what we strive for everyday! If there is anything else that you need with your vehicle, please don’t hesitate to call us at any time. Honda North’s Service Manager is Steve Bouchie, and he can be reached at 978-539-5039. Thanks again for your review about Honda North. We look forward to seeing you again at your next scheduled service. Have a great Thanksgiving! Honda North Danvers, MA

November 11, 2013

Made appt. Taken right on time. Questions asked, got good answers. Had oil change and overall inspection. Had parking brake adjusted: very good. Got 4 tires: done in speedy manner and they are great. Over More

by TDevlin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle: excellent
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Nov 11, 2013 -

Honda North responded

Dear Tom, Thank you for your positive review on DealerRater about your recent service appointment at Honda North. That was nice of you to take the time to send us your feedback. At our dealership, customer service is always our number one priority. We’re happy to hear that your visit to our service department was both quick and efficient. If there is anything else that you need with your car, please don’t hesitate to call the dealership. Steve Bouchie is Honda North’s Service Manager, and you can contact him at 978-539-5039 at any time. Thanks again for your kind words and choosing Honda North. We look forward to seeing you again in the spring! Honda North Danvers, MA

November 07, 2013

Thank you for the friendly and speedy service I was prepared for a bit of a wait and I was in and out in about 30 minutes....I didn't even have time to finish my coffee (that is a good thing)! More

by kjkiely
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucky
Report | Print
Nov 11, 2013 -

Honda North responded

Dear Kjkiely, Thank you for taking the time to write such a positive review on DealerRater regarding your recent service appointment at Honda North. We’re happy to hear that our service team was able to get you back on the road so quickly. If there is anything else that you need with your car, please don’t hesitate to call Steve Bouchie, Honda North’s Service Manager, at 978-539-5039. Thanks again for your kind words and for choosing Honda North. We look forward to seeing you again soon at your next scheduled service (we’ll definitely let you finish your coffee then). Honda North Danvers, MA

November 06, 2013

Overall friendly greeting ...prompt professional service ......even washed and cleaned interior of my car......I had a good experience there...... And the best part ....It was all free ....because I have Ti More

by rysoolii21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service center
Report | Print
Nov 08, 2013 -

Honda North responded

Dear Rysoolii21, Thank you for your nice comments and positive review on DealerRater about your recent service visit to Honda North. Customer service is always our number one priority at the dealership, so we’re glad to hear that your experience was so positive. If there is anything else that you need with your car, please don’t hesitate to call the dealership. Steve Bouchie is Honda North’s Service Manager, and you can contact him at 978-539-5039 at any time. Thanks again for choosing Honda North. We look forward to seeing you again at your next service appointment. Honda North Danvers, MA

November 06, 2013

The only thing I'm worried about is the record of the service wasn't accurate.id always being recommended to change time belt in which I already did. More

by Ada11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle;mike;
Report | Print
Nov 08, 2013 -

Honda North responded

Dear Ada11, Thank you for your positive review on DealerRater regarding your recent appointment at Honda North. We appreciate you choosing our dealership. As an employee owned company, customer service is always our number one priority. We take tremendous pride in the accuracy of our service record keeping. If you get a free moment, Steve Bouchie, Honda North’s Service Manager, would like to speak with you further about the service history of your vehicle and how we fell short in your case. Our goal is to ensure that when you visit us again for service, we’re 100% accurate on the history and background of your car. Thanks in advance for contacting him when it is convenient for you, and thanks again for choosing Honda North. We look forward to speaking with you soon. Honda North Danvers, MA

November 04, 2013

The service was quick and professional. I send all my friends to you! I've had problems in the past with a bad battery you sold me and installed but I was taken care of to my satisfaction by Michael Segi More

by dnlamprey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
not sure/ nice chinese man
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Nov 05, 2013 -

Honda North responded

Dear Dnlamprey, Thank you for your kind words and positive review on DealerRater about your recent visit to Honda North. Customer service is always our number one priority at our dealership, so we’re glad to hear that your experience was a positive one with Michael and our service team. If there is anything else that you need with your car, please don’t hesitate to call the dealership at any time. Thanks again for your comments and for choosing Honda North. Thank you for all of your referrals and we look forward to seeing you again soon. Honda North Danvers, MA

November 03, 2013

I was pleased with the quick urn around time on both of my vehicles. I also appreciated the time spent with me to go over the results of the services performed. Both vehicles were washed and vacuumed which More

by Johnniejack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Bouchie
Report | Print
Nov 05, 2013 -

Honda North responded

Dear JohnnieJack, Thank you for your kind words and positive review on DealerRater about your recent service visit to Honda North. As an employee owned company, customer service is always our number one priority, so we’re happy to hear that your experience was a positive one for both of your cars. If there is anything else that you need with your vehicles, please don’t hesitate to call Honda North’s Service Manager, Steve Bouchie at 978-539-5039. Thanks again for your nice comments and for choosing Honda North. We look forward to seeing you again soon. Honda North Danvers, MA

November 02, 2013

Prompt attention, friendly greeting, car returned clean and running better! Best of all, since my most recent service was so recent, there was no charge for the oil change. Thank you! More

by barbducharme
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Idontknow thename
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Nov 05, 2013 -

Honda North responded

Dear Barbducharme, Thank you for your positive comments and review on DealerRater about your recent service appointment at Honda North. We look forward to seeing you again soon at your next scheduled service. In the meantime, if there is anything else that you need with your car, please don’t hesitate to call Steve Bouchie, Honda North’s Service Manager, at 978-539-5039. Thanks again for your kind words and for choosing Honda North. Have a great November and a happy Thanksgiving! Honda North Danvers, MA

November 02, 2013

I bring my Honda to the dealer because we purchased the extended warranty. So far it has not paid off to do so. On this visit I was having an I service and I had been hearing a knocking while turning at More

by marlillian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim
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Nov 05, 2013 -

Honda North responded

Dear Marlillian, Thank you for your comments on DealerRater about your recent visit to Honda North. As an employee owned company, customer service is always our number one priority at our dealership, that’s why we’re happy that Tim and our service department went above and beyond. We would like to speak with you further though about our service and your extended warranty. When you have a free moment, if you can please call Steve Bouchie, Honda North’s Service Manager, at 978-539-5039, we’d sincerely appreciate it. Thanks again for your taking the time to write and for choosing Honda North. We look forward to speaking with you soon. Honda North Danvers, MA

November 02, 2013

I was immediately received by the service personnel. They provided a reasonable expectation of my wait time and offered me a beverage. I waited comfortably until the service was completed. It was accomplishe More

by pavlovs_cat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry, don't remember. Just there for an oil change.
Report | Print
Nov 05, 2013 -

Honda North responded

Dear Pavlovs_cat, Thank you for your positive review on DealerRater about your recent service appointment at Honda North. As an employee owned company, customer service is always our number one priority. We’re glad to hear that your experience was so positive! If there is anything else that you need with your Honda, please don’t hesitate to call Honda North’s Service Manager, Steve Bouchie, at 978-539-5039. Thanks again for taking the time to write and for choosing Honda North. We look forward to seeing you again soon. Honda North Danvers, MA

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