826 Reviews of Honda North - Service Center
Dennis was extremely accommodating and helpful...from my first phone call to schedule, to the end. Also very friendly, and the service was done in under the anticipated time. first phone call to schedule, to the end. Also very friendly, and the service was done in under the anticipated time. More
While this service visit was for a simple oil change, I was very pleased with the prompt service and courteous staff. The entire service took less than 30 minutes, and included a comprehensive multi-point was very pleased with the prompt service and courteous staff. The entire service took less than 30 minutes, and included a comprehensive multi-point inspection. I have been dealing with Honda North for over three years and this is typical of their exceptional customer service. I have had major front and suspension repairs as well as the usual periodic maintenance tasks, The service department staff is outstanding! More
Great customer service as always. Pleasant experience on a Sunday morning. Would like it to be a little quicker, but I can't complain. Apparently everyone had the same idea for a sunday. a Sunday morning. Would like it to be a little quicker, but I can't complain. Apparently everyone had the same idea for a sunday. More
Worst customer service. Made my car WORSE than when I brought it in. Really, really, really incompetent repair shop. Top top it all off, they have really poor records management and make recommend brought it in. Really, really, really incompetent repair shop. Top top it all off, they have really poor records management and make recommendations that have already been made to your car. This place is filled with SCAM artists. Honda should REALLY look into the management here and do a total overhaul. More
Went to resign some paperwork because vehicle vin# number was incorrect on our new vehicle purchase and to obtain an inspection sticker. We were there for about 1 1/2 hrs. Paperwork was ready and only took a was incorrect on our new vehicle purchase and to obtain an inspection sticker. We were there for about 1 1/2 hrs. Paperwork was ready and only took about ten minutes but waiting for the inspection sticker took a long time. There was only one vechile ahead of us and plenty of service men sitting around chatting. Once car was inspected it was just sitting there for about 20 minutes. I rated it ok because everyone there is friendly but our first impression of the service area was a little dissapointing. We live in Haverhill and it takes a while to get there so I'm hoping our next visit will be better. More
My wife was concerned when the cigarette power plug stopped working on her new crv. The tech was very helpful. When it was fixed he called and said that it was a loose connection that probably happened stopped working on her new crv. The tech was very helpful. When it was fixed he called and said that it was a loose connection that probably happened when the remote starter was installed. Now it works fine. More
I was greeted by a service person when arriving for my 5000 mile service. He took the vehicle in and the service time was short. When done and the car washed he brought the paperwork to me and quickly w 5000 mile service. He took the vehicle in and the service time was short. When done and the car washed he brought the paperwork to me and quickly went through what was done and recommended the 90000 mile service next visit. The payment at the desk was also very quick and all were very courteous. Thanks for making it easy and friendly. More
Service was great. Had blue tooth installed, However, I'm not too happy. The sound is not very good, lots of static. I need to play with it a bit more but will probably be back to have it looked at. I'm not too happy. The sound is not very good, lots of static. I need to play with it a bit more but will probably be back to have it looked at. More