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Honda North - Service Center

Danvers, MA

4.7
826 Reviews
Call Service Center (978) 539-5059

826 Reviews of Honda North - Service Center

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March 29, 2014

Honda North Danvers MA Overall experience was good. Better than the previous time. I pulled into the service line & was greeted by someone at my car. He also gave me a ticke More

by celwell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
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Mar 31, 2014 -

Honda North responded

Dear Celwell, Thank you very much for your comments and feedback about your recent service experience at Honda North. Customer satisfaction is always our top priority at our dealership. We're glad to hear that your service exceeded your expectations and we look forward to seeing you again at your next oil change. In the meantime, if there is anything that you need with your car, please don't hesitate to contact Honda North's Service Manager, Steve Bouchie at 978-539-5039. Thanks again for your business - we sincerely appreciate it! We'll talk with you soon. Honda North Danvers, MA

March 29, 2014

Great Service I brought my car in for service and was immediately greeted by Kim Brown who took me through the registration process and explained everything in grea More

by Sllang0722
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Brown
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Mar 31, 2014 -

Honda North responded

Hi Stephen, Thank you for your kind words and high ratings on DealerRater about your recent service appointment at Honda North. That was nice of you to take the time and send us your feedback. At Honda North, customer service is always our top priority. Please keep us updated if there is anything else that we can do for your car. You can always contact Kim or anyone on the Honda North service team if any issues arise. Thanks again for your comments and loyalty to Honda North. We sincerely appreciate your business and look forward to seeing you again soon at your next service appointment. Honda North Danvers, MA

March 28, 2014

Dead Battery This was my second trip in a week for a dead battery. The first visit they replaced the remote starter antenna but the dead battery happened again. Th More

by noeline
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim
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Mar 28, 2014 -

Honda North responded

Dear Noeline, Thank you very much for your high ratings and feedback about your recent service experience at Honda North. Customer satisfaction is always our top priority at our store. Please keep us updated on the status of your new battery and remote starter. As always, you can contact Kim or anyone on the Honda North service team if any further issues arise. Thanks again for your comments and business. We look forward to seeing you again soon. Honda North Danvers, MA

March 28, 2014

After my service was done and payed for I ended up buying a new Pilot the same day!!! Vic took care of me by telling me what service I did need at this appt. The gentleman that checked me in when i pulled More

by abknott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
vic
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Mar 28, 2014 -

Honda North responded

Hi Abknott, Thank you so much for your kind words and positive feedback about your recent experience on Honda North. It was nice of you to take the time to send us your comments on DealerRater. We are extremely happy to hear you that enjoyed working with Vic and our service team, and that you purchased a new Honda Pilot on the same day too! Thank you for all of your business. As you know, customer service is always our top priority at Honda North. If there js anything that you need with your new Honda Pilot, please don't hesitate to contact Honda North's General Sales Manager, Bryan Laskin or Honda North's Service Manager, Steve Bouchie. They'll be happy to help you in any way that they can. Thanks again for your comments - and your business too! We look forward to seeing you again soon. Honda North Danvers, MA

March 27, 2014

Great, fast service!! In and out with a smile. Was told an hour and was out the door in 45 minutes! Will return for mt next service! More

by tmcgilli2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Mar 28, 2014 -

Honda North responded

Hello tmcgilli2002, Thank You for your glowing review! Customer service is our top priority and we get excited about hearing from our customers. We appreciate the time you took out of your busy day to share your recent Honda North service experience. We look forward to seeing you at your next service appointment. Once again, thank you for your business. Sincerely, Honda North, Danvers, MA

March 27, 2014

friendly employees fast service - was quoted one hour friendly employees fast service - was quoted one hour for oil change and state inspection and only had to wait for less than half and hour. clean re More

by jkim72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
cantremember name
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Mar 28, 2014 -

Honda North responded

Dear jkim72, Thank you for taking the time to share your recent Honda North experience on Dealerrater.com. We are happy to learn you were pleased with the fast service and the amenities during your service appointment. Customer service is our top priority and we love hearing from our customers. We appreciate your business and look forward to seeing you at your next service appointment. Sincerely, Honda North Danvers, MA

March 27, 2014

The service I received was fast, courteous, & friendly. I have always had good experiences here at Honda North, Danvers. Vic Gillespie has always been good, efficient & nice to deal with. More

by ejl32844
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vic Gillespie
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Mar 28, 2014 -

Honda North responded

Dear Ejl32844, Thank you for your kind comments and feedback about your recent service experience at Honda North. We are thrilled to hear you enjoyed working with Vic and the rest of our service team. Customer satisfaction is always our top priority at our dealership, and we love to hear the positive feedback. Please don't hesitate to contact the Honda North team if there is anything you need with your car in the future. We look forward to seeing you at your next service appointment. Thanks again for your business. Honda North Danvers, MA

March 27, 2014

Great visit. no complaints. Very friendly staff. Quick service. I was early for my service appointment and was taken right away. Was out just 10 mins. after my scheduled time. More

by bonnielee54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan
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Mar 28, 2014 -

Honda North responded

Hi Bonnie, Thank You. We know your time is important and we appreciate the time you took out of your busy day to share feedback about your recent Honda North service experience. Susan will be happy to hear your compliments! Bonnie, we look forward to seeing you at your car's first service appointment. Once again, thank you for your business. Sincerely, Team Honda North, Danvers, MA

March 26, 2014

Honda North put a new sticker on 2014 Honda CRV and was very efficient. Also had my registration available for pickup for new vehicle. Great job! More

by FaithHopeLove
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Rubino
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Mar 26, 2014 -

Honda North responded

Hi FaithHopeLove, Thanks so much for the positive review on DealerRater regarding your recent service appointment. We're happy to hear that you enjoyed working with us and that you rated it a 5 star experience too. We look forward to seeing you at your next scheduled service appointment! Honda North Danvers, MA

March 26, 2014

If you show up, you will be taken care of. Honda North goes all out to provide excellent repairs with pleasant and thoughtful service. Buy your car here and let them service it. You will not be disappoin More

by esgermain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy
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Mar 28, 2014 -

Honda North responded

Dear esgermain, Thank you! We appreciate your continued business and want to thank you for taking the time to write a review on dealerrater.com about your positive experience at Honda North! We are excited to learn you are pleased with the level of service you experienced, we know Timothy will be happy to hear your feedback. Thank you again for choosing Honda North! We look forward to continuing the positive experiences at your next scheduled service appointment. Sincerely, Honda North Danvers, MA

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