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Honda North - Service Center

Danvers, MA

4.7
826 Reviews

826 Reviews of Honda North - Service Center

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April 04, 2014

After I left your facility I noticed the sticker on the windshield showing the next oil change mileage due info was not changed. That prompted me to check the oil life indicator and that was also not reset More

by alhall3
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't know the name
Apr 04, 2014 -

Honda North responded

Hi Alhall3, Thank you for your comments and feedback on DealerRater about your recent service experience at Honda North. At our dealership, we take customer service very seriously. When you get a moment, please contact Steve Bouchie, Honda North's Service Manager at 978-539-5039 as Steve would like to talk with you further about your recent visit. Thank you again for your feedback. We look forward to speaking with you soon. Honda North Danvers, MA

Apr 04, 2014 -

Honda North responded

Hi Alhall3, Thank you for your comments and feedback on DealerRater about your recent service experience at Honda North. At our dealership, we take customer service very seriously. When you get a moment, please contact Steve Bouchie, Honda North's Service Manager at 978-539-5039 as Steve would like to talk with you further about your recent visit. Thank you again for your feedback. We look forward to speaking with you soon. Honda North Danvers, MA

April 03, 2014

In for annual inspection I was greeted by the courtesy van driver as he notice I looked lost on what lane to choose. I pulled into the bay he directed me to and I was promptly More

by TinaCurrier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kimberly Brown
Apr 03, 2014 -

Honda North responded

Hi Tina, Thank you for your glowing comments and feedback about the positive service experience you had while working with Kimberly Brown and the entire Honda North team. We are happy to hear you enjoy your time with us every visit. Tina, thank you again for your feedback and your business. Glad to hear you are enjoying Spring! Honda North Danvers, MA

April 02, 2014

Excellent Service Dennis provided excellent service to me as my service agent. He thoroughly explained all my options and I felt I could trust him. He offered an unbias More

by Bliver1023
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis; Vanessa
Apr 02, 2014 -

Honda North responded

Hi Bliver1023, Thank you so much for taking the time to share your review of Honda North here on Dealer Rater. We are thrilled to hear that you enjoyed working with our service department, specifically Dennis. We hope to see you again at your next scheduled service appointment. Thank you, Honda North Danvers, MA

April 02, 2014

Service I had a scheduled appointment and was still there for almost 2.5 hours for an oil change and inspection. The guy I dropped my car with seemed like I w More

by Bbroderick33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Received no names
April 01, 2014

Great Service of my Honda Civic I was met promptly on arrival, waited in very comfortable area, the 10,000 mile service was completed in a timely manner, all items on the bill were e More

by lisa2bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Collibee
Apr 02, 2014 -

Honda North responded

Dear Lisa2bob, Thank You. We know your time is important and we appreciate the time you took out of your busy day to share feedback about your recent Honda North service experience. Michael will be happy to hear about your positive experience and compliments! We appreciate your business and look forward to seeing you at your car's next service appointment. Sincerely, Team Honda North, Danvers, MA

April 01, 2014

I had a pleasant visit there yesterday. I drove my car in and was greeted right away. I was told how long it would take and when the oil service was completed he went over everything on the checklist. More

by bfournier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucky Chan
Apr 02, 2014 -

Honda North responded

Hi Bfournier, Thank you for your kind words and feedback on DealerRater about your recent service appointment at Honda North. Customer service is always our top priority and we are happy you enjoyed working with Lucky Chan. Thank you again for your comments. We sincerely appreciate your business and look forward to seeing you again at your next service appointment. Honda North Danvers, MA

April 01, 2014

Thanks for the free oil change! I had not realized that my first such visit after the major service done in December would be a complimentary one. Nice surprise! More

by dixongoodwin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucky Chan
Apr 02, 2014 -

Honda North responded

Hi Dixongoodwin, Thank you for the nice note here on Dealer Rater regarding your recent service experience! The perks you experienced first hand are just some of the ways Honda North shows our customers how much we care. Thank you! Honda North Danvers, MA

March 30, 2014

Very quick, Walk-in, drive-out oil change/lube service w/o appt. Provided complimentary drink chit and car wash> Excellent experience. Will return again and again. More

by gazebo3e4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucky Chan
Mar 31, 2014 -

Honda North responded

Dear Gazebo3e4. Thank you for your comments and feedback on DealerRater about your recent visit to Honda North. We sincerely appreciate it. Customer service and satisfaction is always our number one priority at Honda North. We're happy to hear that you were satisfied with your recent visit to our service department. Thanks again for your comments - and your business too. We look forward to seeing you again soon. Honda North Danvers, MA

March 30, 2014

new tires had new tire installed, an oil change and a state inspection sticker. All work was done exceeding my wife expections and they even had the car washed. More

by CHIZZLER1395
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RICH C.
Mar 31, 2014 -

Honda North responded

Hi Chizzler1395@msn.com, Thank you for your kind words and feedback on DealerRater about your recent service appointment at Honda North. We sincerely appreciate your comments. Customer service is always our main priority at Honda North. We're very happy to hear that Rich and our service team were able to get you back on the road so quickly. Please contact us again if there is anything else that you need with your car. Thanks again for your comments and business. We look forward to seeing you again soon at your next service appointment. Sincerely, Honda North Danvers, MA

March 29, 2014

Best experience I've had so far at Honda North I bought my 2004 Civic at Honda and this Service appt was the best I've had so far. Kim was great, she was so very helpful and informative. She took More

by Tinac53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim
Mar 31, 2014 -

Honda North responded

Dear Tinac53, Thank you very much for your nice comments and feedback about your recent experience at Honda North. We appreciate you taking the time to evaluate our service on DealerRater. Customer satisfaction is always our top priority at our dealership. As always, you can contact Kim or anyone on the Honda North service team if any further service issues arise. Thanks again for your comments and business. We look forward to seeing you again soon. Honda North Danvers, MA

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