Honda North - Service Center

5000 mile complimentary oil change I was taken right in at 4:30 pm, told it would be 45 minutes, but was done in about 1/2 hr. They even vacuumed the front floors :) Very pleased! I was taken right in at 4:30 pm, told it would be 45 minutes, but was done in about 1/2 hr. They even vacuumed the front floors :) Very pleased! More

Great Experience Honda North should be so lucky to have Mike as part of the team. Such a nice guy to work. Just like the rest the service writers. Mike made me feel Honda North should be so lucky to have Mike as part of the team. Such a nice guy to work. Just like the rest the service writers. Mike made me feel like i was back home in Louisiana. My kind of Guy, Phil Folse More

Very Courteous and Professional Tim was very and courteous and professional and updated me so I knew when to come back. He was thorough he made good notes for our next service call. Tim was very and courteous and professional and updated me so I knew when to come back. He was thorough he made good notes for our next service call. More

Since purchasing my first Honda five years ago, I have Since purchasing my first Honda five years ago, I have been thrilled with the service that I have received at Honda North. I have now passed my f Since purchasing my first Honda five years ago, I have been thrilled with the service that I have received at Honda North. I have now passed my first Honda on to my daughter and have purchased my second Honda CRV. We had always been a "Volvo Family" but we have been "converted" by the performance of our Honda and the wonderful service we have received at Honda North in Danvers. During my most recent visit this week, Dennis Torres was our service advisor and he was highly professional and courteous and kept me update throughout the day regarding additional service that was recommended. He is certainly a remarkable representative for the company. As a small business owner, I know how important it is to have individuals who you represent your company with integrity. I would highly recommend Honda North to anyone who would like to have a most positive experience buying and servicing this next car. More

Quick, even for a busy day! Vic greated me and was very nice. She let me know there may be a slight wait but everything went rather quickly. She even gave me a call on my cell ph Vic greated me and was very nice. She let me know there may be a slight wait but everything went rather quickly. She even gave me a call on my cell phone when service was done as she couldn't locate me in the waiting area due to a visit to the restroom. I'm glad she called and didn't let me wait around until I asked what was going on. She was great! More

Great service Came in for an oil change, it was my first time at this dealer. I love that they have an express lane, drive-up service and no need for an appt for oi Came in for an oil change, it was my first time at this dealer. I love that they have an express lane, drive-up service and no need for an appt for oil changes. I was greeted by a friendly worker, and given a free drink coupon. Very nice comfy indoor waiting space with wifi. Service was done in no time, and I got my car washed and vaccuumed! More

Mostly satisfied There was need of the rear brake LED light to be replaced in my car. The rear car seat had a small grease stain on it as a result and the plastic das There was need of the rear brake LED light to be replaced in my car. The rear car seat had a small grease stain on it as a result and the plastic dash cover for the rear was not fully snapped back into place. The car runs better than when I left it off. I appreciate that. The inspection costs some 9 dollars more than if I had done it locally in Ipswich. Might not do that again. More

Kimberly worked with me on accessing the repairs needed and worked with me on the pricing that I thought was fair. Car rides much better now as a result of the work performed. and worked with me on the pricing that I thought was fair. Car rides much better now as a result of the work performed. More

I was pleased with my first visit to Honda North. I felt very welcomed and Dennis made sure my kids and I were comfortable as we were waiting for the service work to be done. The play room was a great feat very welcomed and Dennis made sure my kids and I were comfortable as we were waiting for the service work to be done. The play room was a great feature and kept my girls entertained the entire time. Since we appeared to be among the first customers in the morning I was a little surprised that there were some used tissues and wrappers on the floor in the play room (which I cleaned up out of habit). The work took the minimum amount of time they allot for that type of service, which was nice. I liked that I was told how much life was left in my brake pads so that I can be thinking of that when we head in for our next service. The reason I rated the price what I did was because compared to the last dealership we used it seemed expensive. That dealership had excellent loyalty programs for people who purchased cars from them. More

Vic and Tim were very helpful and patient with me as we figured out what work needed to be done to my Civic. I really appreciate how easy it was to work with them. figured out what work needed to be done to my Civic. I really appreciate how easy it was to work with them. More