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Honda North - Service Center

Danvers, MA

4.7
826 Reviews

827 Reviews of Honda North - Service Center

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May 01, 2014

Customer Service Dennis was very courteous and explained how the part worked in the car. I felt very well taken care by him as well as Stephen. Although I felt this p More

by saraessex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis
May 05, 2014 -

Honda North responded

Dear Sara, We sincerely appreciate your comments and feedback! We realize your time is important and want to thank you for taking the time to share your Honda North service experience here on Dealerrater.com. As an employee owned company, customer service is our number one priority - Dennis and the Honda North team will be thrilled to hear you were happy with both the price point and professional customer experience. Thank you again for your comments and business Sara. Please don't hesitate to contact Dennis or anyone on our team should you need future assistance. Honda North Danvers, MA

April 30, 2014

Try the rest then go to the BEST Honda North service and service Rep Kyle Quinn are the 2 reasons we keep buying Hondas (7 bought so far). Kyle is knowledgeable and professional and More

by jclburt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Quinn
May 05, 2014 -

Honda North responded

Hi jclburt, Thank you for your feedback and comments about your recent Honda North service appointment. Kyle will be thrilled to hear your compliments. Customer service is top priority for Honda North and we are ecstatic that you continue to find your experience to be knowledgeable, professional, always done right and on time. We are glad to hear you are a long time customer as well-we couldn't be happier! If there is anything else you need, please do not hesitate to give us a call. Thank you! Sincerely, Honda North Danvers, MA

April 26, 2014

Service I have had all my service work on my Honda North and have been extremely happy with the results! I like the fact that all the work in kept on file and More

by joanicita53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis
Apr 28, 2014 -

Honda North responded

Hi Joanicita53, Thank you for your nice comments and feedback on DealerRater regarding your service experience at Honda North. We sincerely appreciate your kind words and business. As an employee owned company, customer service is always the number one goal at Honda North. We're glad to know that Dennis was so helpful to you. As always, please contact Dennis or anyone in our service department if there is anything else that you need with your vehicle. Thanks again for your business! We look forward to seeing you again soon at your next service visit. Sincerely, Honda North Danvers, MA

April 26, 2014

Oil change and Inspection - Friendly Couresy Van Driver I came in for my first (free) Oil change and an inspection sticker. I was told it might be a 2 hour wait. I was offered a courtesy ride home (I live n More

by maj281
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denis Howell
Apr 28, 2014 -

Honda North responded

Dear Maj281, Thank you for your kind words and positive review on DealerRater regarding your oil change experience at Honda North. We sincerely appreciate you taking the time our of your day to send us your feedback. At Honda North, customer service is always the number one goal. We're glad to hear that you were happy with our service. Please don't hesitate to contact our service department if there is anything else that you need with your car. Thanks again for your comments and business (we hope your knee gets better soon)! We look forward to seeing you again in the near future. Honda North Danvers, MA

April 25, 2014

Friendly, Easy Service The gentleman who helped me initially and the gentleman who explained everything were equally friendly. They also gave me a price quote on the manufa More

by robinf14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Honda North
Apr 25, 2014 -

Honda North responded

Hi Robin14, Thank you for your comments and high ratings regarding your recent visit to Honda North's service department. We appreciate you taking the time to send us your feedback on DealerRater. At our dealership, customer service is always our number one priority. We're happy to hear that we were able to get you back on the road so quickly. Thanks again for your kind words and feedback. We look forward to seeing you again soon. Warm regards, Honda North Danvers, MA

April 24, 2014

Great Service! Came in for an oil change and wipers. Done very quickly. Very professional group.......Thanks again! All dealerships should be like Honda North...... More

by nancybea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Bolton....excellent job!
Apr 25, 2014 -

Honda North responded

Dear Nancybea, Thank you for your comments on DealerRater regarding your recent service appointment at Honda North. We appreciate your feedback - and your business too. Customer service is always our number one goal at our store. We're glad to hear that you are happy with your experience at our dealership. Thanks again for your feedback and kind words. We look forward to seeing you again soon at your next service appointment. Sincerely, Honda North Danvers, MA

April 24, 2014

Fast great service I called to see if I could get my headlight replaced.....they said I could go to Express Service, which I did. I barely got my coffee and it was Done! More

by tennisplayer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Bouchie
Apr 25, 2014 -

Honda North responded

Hi Tennisplayer, Thank you for your feedback on DealerRater regarding your recent visit to our service department. We sincerely appreciate your comments and business. Customer service is always our number one priority at Honda North. We're happy to hear that our service team was able replace your headlight and get you back on the road so quickly. Thanks again for your kind words! We look forward to seeing you again soon at your next service appointment. Honda North Danvers, MA

April 23, 2014

Probably not going back I brought my 2009 Honda Accord in to Honda North because I heard some grinding in the brakes. I purchased the car 3 years ago from the dealership. At More

by jacashman82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike
April 19, 2014

Above & Beyond Everytime I always service my vehicle with Dennis and I'm never let down- everything is completed as it should be and in a timely manner. More

by jd1013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Torres
Apr 20, 2014 -

Honda North responded

Hi Jd1013, Thank you for your nice comments and feedback on DealerRater regarding your recent service experience at Honda North. We sincerely appreciate your business! As an employee owned company, customer service is always the number one priority at Honda North. We're glad to hear that Dennis was so helpful again during your recent visit. Thanks again for your kind words. We look forward to seeing you again soon at your next service appointment. Talk with you soon. Honda North Danvers, MA

April 17, 2014

Great Service as Always ! Brought my 2013 Civic and CRV both for Oil Changes & Inspection Stickers. These are services that I always use a local gas station to do. The service More

by chelivory12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach & Dominic
Apr 17, 2014 -

Honda North responded

Hi chelivory1, We can't thank you enough! We know your time is valuable and we appreciate you taking the time to share comments and feedback about your recent Honda North service experience. Zach and Dominic will be thrilled to hear your compliments and we are glad you enjoyed working with them and the entire team. Thank you again for your referrals and business. We look forward to seeing you at your next service appointment. Sincerely, Honda North Danvers, MA

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