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827 Reviews of Honda North - Service Center
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July 23, 2014
running shoes! The morning that I brought my car in for service was extremely busy, with service men running to retrieve cars, and attend to customers who were dropp The morning that I brought my car in for service was extremely busy, with service men running to retrieve cars, and attend to customers who were dropping their cars for service and renting loaner cars. Even under those stressful, backup moments, the service staff didn't miss a beat by remaining professional. Add to that.....the weather was a beasty hot summer day. I appreciate the level of care I was given, and the attention to detail on my car. Thank you very much More
by vmc1
Employees Worked With
Michael Segien
July 21, 2014
Great service The low tire pressure light came on. I was close to Honda North. Tech found a nail. Repaired the tire in a few minutes & I was on my way. Thanks fo The low tire pressure light came on. I was close to Honda North. Tech found a nail. Repaired the tire in a few minutes & I was on my way. Thanks for the great Sunday service. More
by Jack44
Employees Worked With
Lucky Chan
July 20, 2014
Needed my AC repaired The team did a great job with the AC repair. Steve did a wonderful job in applying the AC warranty to the invoice and Vic provided excellent customer The team did a great job with the AC repair. Steve did a wonderful job in applying the AC warranty to the invoice and Vic provided excellent customer service through out the afternoon to provide updates on the repair More
by pkd1443
Employees Worked With
Vic , Stephen Bouchie
July 19, 2014
A/C Issues 2006 Ridgeline lost A/C and needed extensive repair. A/C was lost again shortly after because another component failed. Steve and Mike took care of th 2006 Ridgeline lost A/C and needed extensive repair. A/C was lost again shortly after because another component failed. Steve and Mike took care of the problem in less than 24 hours, provided me a loaner (as they did for the major repair) and treated this last repair as a warrantee and didn't charge me. Their approach to customer service is phenomenal. That has always been my experience with Steve and Honda North service. More
by dcreceiver
Employees Worked With
Stephen Bouchie, Michael Segien
July 19, 2014
Idle Air control valve replacement for my 1997 Civic Sedan When I quoted the price of the repair to my relatives, they immediately expressed shocking Oh-My-Surprise dismay at what they felt was an overwhelming When I quoted the price of the repair to my relatives, they immediately expressed shocking Oh-My-Surprise dismay at what they felt was an overwhelmingly high price. In reviewing my old invoices, it looks like you nearly tripled your hourly labor rate over roughly the past 17 years. And the markup on the idle air control valve seems very high. But the 10% loyalty discount is somewhat helpful (and other loyalty treatment of me in the recent past has restrained me from selecting a "Poor" rating for "Price" for this repair). And the service was great. More
by roarbush
Employees Worked With
Kyle Quinn
July 17, 2014
Simple, fast recall work Dennis was explained the recall clearly. The work was done quickly. The waiting area was comfortable. I appreciated the complimentary beverage coupons Dennis was explained the recall clearly. The work was done quickly. The waiting area was comfortable. I appreciated the complimentary beverage coupons. I'll be back. More
by Chris Love
Employees Worked With
Dennis Torrs
July 16, 2014
Quick In & Out Came in for an oil change and wiper change before the monsoon. They said 45 minutes and gave me a couple free drinks. I sat maybe a half hour and the Came in for an oil change and wiper change before the monsoon. They said 45 minutes and gave me a couple free drinks. I sat maybe a half hour and the work was done. Maybe change CNN on the TV to ESPN or Fox news. I love Honda North and don't do business with any other dealership. More
by Jason Lizotte
Employees Worked With
don't remember
July 16, 2014
excellent customer service by my rep, Vic Vic was my service representative and she was exceptional. Very thorough in explaining everything to me, extremely courteous and professional. She i Vic was my service representative and she was exceptional. Very thorough in explaining everything to me, extremely courteous and professional. She is a great asset to your business. More
by lfelteau
Employees Worked With
Vic
July 16, 2014
2 days and still waiting Unhappy customer! The part was not in stock and my vehicle has been there for 2 days and still not ready. Nobody has bother to call me on the 2nd day Unhappy customer! The part was not in stock and my vehicle has been there for 2 days and still not ready. Nobody has bother to call me on the 2nd day to even touch base. I had to call myself and check and I was told that it's tedious work and takes time and they were shooting for today. Unacceptable! I'll be paying honda over $1200 and don't appreciate attitude!! More
by Monagle
Employees Worked With
No idea
July 14, 2014
Fastest Oil Change Ever! And It was Free! I needed an oil change and expected it to take up to an hour. I think it took 25 minutes, tops! Plus, it was free because my last service was a major I needed an oil change and expected it to take up to an hour. I think it took 25 minutes, tops! Plus, it was free because my last service was a major service. I was very pleased! More
by suedelman
Employees Worked With
Unknown
