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Honda North - Service Center

Danvers, MA

4.7
828 Reviews

828 Reviews of Honda North - Service Center

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October 09, 2014

inspection sticker I was able to drive right in and have my car inspected. It needed a brake light to pass inspection and that was quickly installed and I was back on t More

by beth.kossuth.9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vic
Oct 09, 2014 -

Honda North responded

Dear beth.kossuth.9, Thank you for your 12 years of business! We appreciate your dedication and loyalty to Honda North. I am very happy to hear that your inspection sticker was completed quickly and that you were back on the road in a timely manner. This is our goal each and every visit. As I mentioned to cahills4 below, although you have been a long time customer, we continue to push ourselves to make Honda North the best dealership it can be. Thank you for this great review. We look forward to seeing you soon! Sincerely, Honda North Danvers, MA www.HondaNorth.com

October 08, 2014

service It was a short stay in the service dept. The work was done so quickly that I didn't even get myself situated in the waiting area. More

by Stephen LaMonica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
USPS
Oct 09, 2014 -

Honda North responded

Dear MrLaMonica, Thank you for taking the time to submit your comments and rating of Honda North on Dealer Rater. We appreciate you taking the time to do so. I am happy to hear that your service was done quickly and completely. This is our goal for all service visits. If there is anything we can do for you in the future please don’t hesitate to call Honda North at any time. Thank you for supporting the only Employee Owned Dealership in Massachusetts. Sincerely, Honda North Danvers, MA www.HondaNorth.com

October 08, 2014

Always a Great Experience My family has purchased five cars from Homda North since 2001 and each of us has been greatly pleased with the quality and service. You can't ask for More

by cahills4
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Madden
Oct 09, 2014 -

Honda North responded

Dear cahills4, Thank you very much for your 13 years of business. We truly value our dedicated customers. I am happy to hear that you have been satisfied with both our Service Department and Sales Department over the past 13 years. Although you have been a loyal customer for many years and know how our dealership runs, we are always striving to make your next visit better than your last. Thank you for supporting the only Employee Owned Dealership in Massachusetts. We look forward to seeing you soon. Sincerely, Honda North Danvers, MA www.HondaNorth.com

October 03, 2014

always great service Service at Honda North is always great, in terms of responsiveness, friendliness, efficiency, and reliability. Everybody I've dealt with has been a p More

by maryhb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
Oct 09, 2014 -

Honda North responded

Dear maryhb, At Honda North, taking pride in our work is something all employees take seriously. We strive to provide the very best service possible. As you said, friendliness, reliability, and efficiency are top priorities at Honda North. All of these qualities allow us to give our customers the best experience possible. Thank you for taking the time to share your experience with us. We truly appreciate your business. Sincerely, Honda North Danvers, MA www.HondaNorth.com

September 30, 2014

Great! I am always pleased with the service at Honda North. I would recommend it to anyone and everyone. The express service and the hours they are open ar More

by wackywizz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garrett
Oct 09, 2014 -

Honda North responded

Dear wackywizz, Thank you for taking the time to share your Honda North experience with us. At Honda North we believe that the little things make a big difference. Hours of operation, a complimentary beverage, and complimentary car wash and vacuum are just a few things that set our dealership apart. I am glad to hear that you would recommend Honda North to everyone. Compliments like that mean a lot to us. Thank you for your business and we look forward to seeing you soon! Sincerely, Honda North Danvers, MA www.HondaNorth.com

September 29, 2014

Very quick service time Arrived at mid afternoon and work was started immediately. The lube, oil and filter change, tire rotation and check out of the rear license plate lig More

by PBrusil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager
Oct 09, 2014 -

Honda North responded

Dear PBrusil, Thank you for sharing your Honda North experience with us! I am very happy to hear that we were able to complete the service on your vehicle in a timely manner. It is our goal to complete services as quickly and accurately as possible to limit the inconvenience to our customers. It is great to hear that you enjoyed your visit and we look forward to seeing you again soon! Sincerely, Honda North Danvers, MA www.HondaNorth.com

September 29, 2014

Scheduled maintenance NE B Service We are very pleased with the recent service performed on our 03 Honda at Honda North! The Service Advisor, Vic Gillespie, and the Mechanic, Bill, wer More

by MarkFournier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Advisor-Vic Gillespie, Mechanic-Bill
Oct 09, 2014 -

Honda North responded

Dear MarkFournier, I am very glad to hear that you were happy with the service provided by Vic and Bill. Recommending services is something that Honda North does but will not push you to do. If something is urgent, our Service Advisors will strongly recommend it but will never pressure you. Thank you for taking the time to share your experience with us. We appreciate your business and look forward to seeing you soon! Sincerely, Honda North Danvers, MA www.HondaNorth.com

September 28, 2014

Friendly but not cheap The people were friendly enough, I am just not sure why, when you buy a maintenance book with your new vehicle, a 20,000 mile service should still cos More

by techiescum
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim
September 26, 2014

Ching Hung Serves are excellent and complete. I will recumbent my friend to have their cars serviced here. The employees are friendly and supported all the way More

by victorhung
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Quince
Oct 09, 2014 -

Honda North responded

Dear victorhung, Thank you for taking the time to share your recent Honda North experience with us. I am very happy to hear that you found our employees to be friendly and helpful during your visit. I am also glad to hear that you will be recommending your friends to Honda North. We would love the opportunity to service their vehicles. Thank you for your business. Sincerely, Honda North Danvers, MA www.HondaNorth.com

September 21, 2014

Excellent Customer Service After just having a great experience buying a Honda Certified Used Car, I brought the car back to Honda North for the inspection. Once again, the cus More

by rdg252
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nagi Fayed
Sep 23, 2014 -

Honda North responded

Dear rdg252, Thank you for taking the time to share your recent Honda North experience with us. I am glad to hear that you were pleased with the service when you came in for an inspection sticker. At Honda North we always try to be one step ahead. Customer service has always been and will always be the number one focus at Honda North. We find joy in exceeding customer’s expectations by doing the little things that make our dealership unique. Thank you for your business and we look forward to seeing you soon! Sincerely, Honda North Danvers, MA www.HondaNorth.com

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