828 Reviews of Honda North - Service Center
Oil Change On November 7, 2014 I bought my CRV in for an oil change. I was given a courtesy card for a beverage which I thought was very nice. My car was also On November 7, 2014 I bought my CRV in for an oil change. I was given a courtesy card for a beverage which I thought was very nice. My car was also washed and given back to me promptly. I believe Lucky Chan was the one who serviced my car. Thank you very much. Great job. More
Fast service Vic Gillespie was very quick to get me out and going in a very short time.. Change the TV from CNN to Fox News Please. Vic Gillespie was very quick to get me out and going in a very short time.. Change the TV from CNN to Fox News Please. More
Always a good experience We really enjoy the great service we get at Honda North. We trust the quality of their work. They are honest and trustworthy. They go the extra mil We really enjoy the great service we get at Honda North. We trust the quality of their work. They are honest and trustworthy. They go the extra mile to ensure that we are happy. We could go to a dealership in our home town, but instead we go to Honda North. More
Tons of work on my 2001 civic Customer service is incredible. They are honest and thorough, patient and professional. The service department is the reason I chose to buy a new car Customer service is incredible. They are honest and thorough, patient and professional. The service department is the reason I chose to buy a new car there just two weeks ago. More
Quick Express Service I took my car in through the express line for a quick standard service, oil change and filter. Lucky was great, he met me right away and took my car I took my car in through the express line for a quick standard service, oil change and filter. Lucky was great, he met me right away and took my car in. I brought in some work to do while waiting when Lucky came in quicker than I expected to let me know the service was done. He also informed of an upcoming recall on the fuel pump which was very helpful. Thanks Lucky! More
Basic oil change replacing lost key I waited quite a long time but they completed satisfactorily everything that I went to the dealership for. When I told the rep that I needed to leave I waited quite a long time but they completed satisfactorily everything that I went to the dealership for. When I told the rep that I needed to leave soon because I had to go to work she said as soon as it's ready I'll let you know. When it was ready she came right over. More
Service was great. Service was excellent. My car was ready when they said it would be and they even pulled it up close so I wouldn't have to walk to get it because it w Service was excellent. My car was ready when they said it would be and they even pulled it up close so I wouldn't have to walk to get it because it was raining. More
Happily Surprised I didn't expect so much for just an oil and filter. The evaluation of the condition of my car was unexpected and very thorough. Thank You I didn't expect so much for just an oil and filter. The evaluation of the condition of my car was unexpected and very thorough. Thank You More
I-Level Service In general, I'm happy with the service I received at Honda North. I was called when the multi-point inspection was completed and given accurate quote In general, I'm happy with the service I received at Honda North. I was called when the multi-point inspection was completed and given accurate quotes for the work that needed to be done. I was not super happy about the price - the cost of the labor here is very steep. In the end, though, it was my decision, and I didn't feel coerced into getting the work done there - it was really about the convenience and trusting Honda North to be more honest than a random mechanic I would have to find on my own. The only other feedback I have is that I had asked about a technical service bulletin regarding paint that was issued for my car when I made my appointment by phone, and I don't believe that they looked into that. Again, my fault for not bringing it up when I brought the car in, but I got up an hour early to bring the car in before work and my brain was just not functioning yet. I'll have to make sure to ask the next time I'm in. In summary, I am still a fan of Honda North, plan on continuing to go here, want to buy my next Honda here, but might choose to go with an independent mechanic with a lower labor rate for expensive repairs in the future to save money. More
Great service! Great experience! Brought my car in expecting to spend $$$ but both costly parts I needed were still under warranty! The employee who worked with me ( Great experience! Brought my car in expecting to spend $$$ but both costly parts I needed were still under warranty! The employee who worked with me (Vic) was very friendly and called me with an update everyday which was very helpful! She also did a great job of explaining each part and the reason it was needed in a way I could understand. Thanks so much Honda and especially Vic for a painless and stress free car service! More