Back

Honda North - Service Center

Danvers, MA

4.7
828 Reviews

828 Reviews of Honda North - Service Center

Sort by
November 13, 2014

Oil Change On November 7, 2014 I bought my CRV in for an oil change. I was given a courtesy card for a beverage which I thought was very nice. My car was also More

by Lind14
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucky Chan
Nov 20, 2014 -

Honda North responded

Dear Lind14, Thank you for taking the time to share your recent experience with the Honda North Service Department. At Honda North we believe that little things go a long way. From the complimentary beverage to the Honda Certified Service, we want our customers to have the best experience possible. I will let Lucky know that you were pleased with your service and that he is doing a great job. Thank you for your business, we look forward to seeing you again soon! Sincerely, Honda North Danvers MA www.HondaNorth.com

November 09, 2014

Fast service Vic Gillespie was very quick to get me out and going in a very short time.. Change the TV from CNN to Fox News Please. More

by Blacksheep1005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vic
Nov 17, 2014 -

Honda North responded

Dear Blacksheep1005, Thank you for taking the time to share your Honda North experience with us! I am happy to hear that Vic was able to get you in and out in a timely fashion. We do our very best to complete services quickly and accurately as to limit the inconvenience to our customers. I will look into changing the TV from CNN to Fox for you. Thank you for your business and we look forward to seeing you soon. Sincerely, Honda North Danvers, MA www.HondaNorth.com

November 09, 2014

Always a good experience We really enjoy the great service we get at Honda North. We trust the quality of their work. They are honest and trustworthy. They go the extra mil More

by Nancy Benson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vic Gillespie
Nov 17, 2014 -

Honda North responded

Dear Ms. Benson, Thank you for going the extra mile to service your vehicle at Honda North. We truly value our loyal customer base. Honda North always strives for complete customer satisfaction. This means going above and beyond to ensure that our customers are happy. I am glad to hear that you were satisfied with your most recent visit to our dealership. Thank you for your business and we look forward to seeing you again soon! Sincerely, Honda North Danvers, MA www.HondaNorth.com

November 06, 2014

Tons of work on my 2001 civic Customer service is incredible. They are honest and thorough, patient and professional. The service department is the reason I chose to buy a new car More

by Kmehlin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Quinn
Nov 17, 2014 -

Honda North responded

Dear Kmehlin, I would first like to congratulation you on your new Honda! I would also like to thank you for taking the time to share your comments about Honda North. We take these comments to heart as we use these reviews to identify what we are doing well and what areas we can improve upon. I am very happy to hear that you find our customer service to be “incredible”! At Honda North we strive for complete customer satisfaction every visit. Thank you for your business and we look forward to seeing you at your next service appointment! Sincerely, Honda North Danvers, MA www.HondaNorth.com

November 05, 2014

Quick Express Service I took my car in through the express line for a quick standard service, oil change and filter. Lucky was great, he met me right away and took my car More

by Indians20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucky
Nov 17, 2014 -

Honda North responded

Dear Indians20, I am very happy to hear that Lucky provided you with great customer service during your recent visit to Honda North. At Honda North we strive for complete customer satisfaction each and every time. I am glad that your service was completed faster than you thought and that we were able to minimize any inconvenience. Thank you for your business. We look forward to seeing you at your next service appointment. Sincerely, Honda North Danvers, MA www.HondaNorth.com

November 05, 2014

Basic oil change replacing lost key I waited quite a long time but they completed satisfactorily everything that I went to the dealership for. When I told the rep that I needed to leave More

by junes car
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vic
Nov 17, 2014 -

Honda North responded

Dear junes car, Thank you for taking the time to share your Honda North experience with us! I am sorry to hear that your recent service visit took longer than expected. We do our very best to get customers back on the road as quickly as possible however some days can be very busy and services may take a little longer. In your case, I am glad that we were able to complete your service in time for you to get to work. Thank you for your business and we look forward to seeing you soon! Sincerely, Honda North Danvers, MA www.HondaNorth.com

November 02, 2014

Service was great. Service was excellent. My car was ready when they said it would be and they even pulled it up close so I wouldn't have to walk to get it because it w More

by Kbrown2009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan madden
Nov 03, 2014 -

Honda North responded

Dear Kbrown2009, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that your recent service was excellent and that your service advisor was able to give you an accurate time in which your service would be completed. If there is anything we can do for you please don't hesitate to call Honda North at anytime. Thank you for your business and we look forward to seeing you soon! Sincerely, Honda North Danvers, MA www.HondaNorth.com

October 26, 2014

Happily Surprised I didn't expect so much for just an oil and filter. The evaluation of the condition of my car was unexpected and very thorough. Thank You More

by pindeck1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Bolton
Nov 03, 2014 -

Honda North responded

Dear pindeck1, At Honda North, we strive to exceed your expectations. Each time you come into the Service Drive, no matter the reason, we want to ensure that your vehicle in top condition. If something needs to be done, we will give you our honest opinion. Sometimes things need to be done right away and other times it can wait. We pride ourselves on being honest with our customers. We want the best for both our customers and their vehicles. Thank you for choosing Honda North. We look forward to seeing you at your next service appointment! Sincerely, Honda North Danvers, MA www.HondaNorth.com

October 25, 2014

I-Level Service In general, I'm happy with the service I received at Honda North. I was called when the multi-point inspection was completed and given accurate quote More

by Elysia Alleman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
Nov 03, 2014 -

Honda North responded

Dear Ms. Alleman, Thank you for taking the time to share your recent experience with us. I am glad that you were happy with your service and that you were given accurate quotes for the work done on your vehicle. Other independent mechanics may seem cheaper at first, however Honda North always installs Honda Factory Parts. All the Honda parts that are installed carry both a parts warranty and an installation warranty. This ensures double the coverage on your vehicle. If you have any questions or concerns we would love to hear from you. Thank you for your business and we look forward to seeing you soon! Sincerely, Honda North Danvers, MA www.HondaNorth.com

October 24, 2014

Great service! Great experience! Brought my car in expecting to spend $$$ but both costly parts I needed were still under warranty! The employee who worked with me ( More

by Peter Moulton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vic Gillespie
Nov 03, 2014 -

Honda North responded

Dear Mr. Moulton, Thank you for taking the time to share your recent Honda North experience with us! We appreciate you taking the time to do so. I am pleased to hear that Vic took good care of you during your visit. At Honda North, we believe that our customers should know exactly what is being done on their vehicle. I am glad that this process was explained to you thoroughly by Vic. Thank you for your business and we look forward to seeing you soon! Sincerely, Honda North Danvers, MA www.HondaNorth.com

...
54
...