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828 Reviews of Honda North - Service Center
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November 27, 2014
Service staff are courteous, knowledgable and prompt. They keep the customer informed about the status of their vehicle. I will not hesitate to return if the staff are courteous, knowledgable and prompt. They keep the customer informed about the status of their vehicle. I will not hesitate to return if the need arises. More
by rfreder
Employees Worked With
Pat Zollo
November 25, 2014
Greated by grumpy service tech Scheduled service online. At arrival to dealership service tech told me there was a 2 hour wait as he was walking away from me. Called service manag Scheduled service online. At arrival to dealership service tech told me there was a 2 hour wait as he was walking away from me. Called service manager the next day. Manager was friendly and told me to come in right away. Offered to fill gas tank for free. Service was quick but gas tank was not filled as promised. It was the same grumpy technician from the day before, so I didn't want to go back to ask why the gas tank wasn't filled. Stuck with a 60k mile service plan at this dealership, so I will send my husband to get all other services done. Hopefully it will be better than the first experience. More
by loubarrows
Employees Worked With
Dave?
November 23, 2014
First Class Experience As always, Honda North delivers on service in every aspect. Customers are treated with respect and genuine concern. There is never a worry that the As always, Honda North delivers on service in every aspect. Customers are treated with respect and genuine concern. There is never a worry that the car is either over or under serviced and it is a pleasure to spend time in the waiting area. Good cup of coffee too! More
by Boxford
Employees Worked With
service department
November 21, 2014
Service check-up Great job, Vic. Thank you for noticing that my Honda Civic needed a little extra work to have it running smooth for years to come. Great job, Vic. Thank you for noticing that my Honda Civic needed a little extra work to have it running smooth for years to come. More
by ogrinevitch
Employees Worked With
Vic
November 19, 2014
WORST EXPERIENCE OF MY LIFE Worst experience of my life. I wouldn't recommend having a bicycle fixed there. My vehicle came out worst then when it went in. I had to leave there Worst experience of my life. I wouldn't recommend having a bicycle fixed there. My vehicle came out worst then when it went in. I had to leave there and head to another service area for a different problem that Honda caused. That service area proceeded to tell me that the problem that Honda North was suppose to fix was NOT fixed. Everyone at that service area knew about the rotten, poor reputation and service of Honda North. I only wish I knew before now. They even knew of the incredible awful reputation of the Service Manager, Steve. Steve Bouchie is so rude and ignorant. I have been dealing with the public most of my life and NEVER met a specimen like him. He shouldn't be allow to deal with the public. I also had dealing with Tracy and Mike, in which neither one returned my call. Thanks Honda North More
by juliecorey
Employees Worked With
MIKE
November 19, 2014
courteous and timely Came in to have a recall, inspection, and oil change applied. Had a great experience, no complaints, love both the honda car and the honda north deal Came in to have a recall, inspection, and oil change applied. Had a great experience, no complaints, love both the honda car and the honda north dealership. Price for the service was more than reasonable. More
by pavster
Employees Worked With
NotSure
November 18, 2014
Was told by my husband I paid to much Wish I could have had the time to bring it to a local mechanic and get it for half the price but when you have to work you have to pay for what you ca Wish I could have had the time to bring it to a local mechanic and get it for half the price but when you have to work you have to pay for what you can get when you need it. Thanks for fixing it but now I have to live with the "you paid to much". More
by TinaCurrier
Employees Worked With
Jason?
November 17, 2014
Terrific Experience Had a great experience from start to finish. Vic Gillespie is extremely efficient as well as friendly and accommodating. Everything was done to my s Had a great experience from start to finish. Vic Gillespie is extremely efficient as well as friendly and accommodating. Everything was done to my satisfaction. Thank you for a job well done! More
by Brenda McPherson
Employees Worked With
Vic Gillespie
November 16, 2014
Excellent service, friendly staff The front end staff are very helpful and friendly to customers. The service on my vehicle was carried out quickly, efficiently, and with expert atten The front end staff are very helpful and friendly to customers. The service on my vehicle was carried out quickly, efficiently, and with expert attention to detail. I have never failed to drive away very happy from a service appointment at Honda North. More
by Pellavon
Employees Worked With
Vic Gillespie
November 14, 2014
1st major service on this vehicle Our service rep, Tim O'Keefe was awesome--went through everything needed, informed us of a software issue with the battery (that we were not aware of) Our service rep, Tim O'Keefe was awesome--went through everything needed, informed us of a software issue with the battery (that we were not aware of), offered us a loaner car (which we did not need this time) and was calling us before we even got home to discuss one other service that, while not necessary, was recommended. Car was done on time, was washed and pristine when we picked it up, and the difference in handling is noticeable. Although this has been mentioned before, it merits repeating--there are 3 Honda dealerships that are closer in miles to our home. We choose to do business with Honda North because they have never let us down and are exceptional in their professionalism. More
by SMACONE
Employees Worked With
Tim O'Keefe
