Honda North - Service Center

Service is excellent! Highest ratings once again from this long-time customer. I know I can always rely on the service center at Honda North. Thanks very much! Highest ratings once again from this long-time customer. I know I can always rely on the service center at Honda North. Thanks very much! More

Inspection Sticker service I came in on a holiday, at 3:45, for a new inspection sticker. I pulled right in and was on my way by 4:30. The time was just as quoted and what I exp I came in on a holiday, at 3:45, for a new inspection sticker. I pulled right in and was on my way by 4:30. The time was just as quoted and what I expected. My only comment is that even though it was only in for an inspection sticker service, my car was obviously heavily coated with salt from very recent snow/ice activity and although the car wash was operating, it didn't get a wash. I didn't expect an interior cleaning but a quick run through the wash would have been appreciated. Thanks, Bill Clemens More

Vic is great to work with. She listens to what you want done to your car and will answer any questions you may have after the work is completed. I've worked wit to work with. She listens to what you want done to your car and will answer any questions you may have after the work is completed. I've worked with her almost every time I come into Honda North, and she has been great every time. Efficient and always personable. More

above and beyond i scheduled my appointment on line, and needed a new passenger side mirror. well, they have to order the mirror, and it takes a day to arrive, but no i scheduled my appointment on line, and needed a new passenger side mirror. well, they have to order the mirror, and it takes a day to arrive, but no one looked at my appointment request until later tuesday, so it was too late to get in time. I had other service that needed to be done so i kept the appointment. Kyle was my service man and when I mentioned it to him when he was checking me in, he put an order in for the mirror, rented me a car, and kept my car overnight so I would not have to come back a second time to get the work done. my car was ready the next morning by 10am, and i was all set. what started as me being annoyed with on line appointment making ended with me being a very satisfied customer. More

Fast and efficient Arrived for 20000 mile service without appointment. I used the Express Service line and was immediately greated. It took only a minute to be written u Arrived for 20000 mile service without appointment. I used the Express Service line and was immediately greated. It took only a minute to be written up, got my coffee and had a seat un the tv area. It was only about 20 mins before they came and got me. Great experience. More

Problems with stock This was the second time in a row (and with a month) that my scheduled service did not have the parts needed. #1 appointment on 12/20 this was sche This was the second time in a row (and with a month) that my scheduled service did not have the parts needed. #1 appointment on 12/20 this was scheduled online atleast a 2 weeks before the day of the appointment. I needed 3 new tire as suggest after my last oil change. Got to the appointment and there were no tires. Could come back on Monday but I was traveling. Scheduled second apointment right there on the spot. Also got a follow automatic call reminding me that I had missed this apointment--- I was really mad about that call. To not have the parts for a scheduled appointment and then get a call saying I missed it. Not good. #2 appointment on 1/10 scheduled in your office as stated above. Arrived and agian did not have all the tires! Fortunately your mananger on duty was able to get the part later in the day and get me a rental. But seriously I think you have a major logistics problem on your hands. (Everyone I spoke to was very nice and no complaints other than a focus on the football game) More

Customer Service The reps in house are great - friendly and efficient. The phone reps- not so much. After my phone experience was expecting trouble when I arrived but The reps in house are great - friendly and efficient. The phone reps- not so much. After my phone experience was expecting trouble when I arrived but Vic was great! More

10,000 mile check-up Oil change, tire rotation + multi-point inspection--all done in a reasonable amount of time on a busy Saturday morning. Thanks for the good service! Oil change, tire rotation + multi-point inspection--all done in a reasonable amount of time on a busy Saturday morning. Thanks for the good service! More

Painless It was efficient and done in a very timely .manner. The staff are all professional and treat patrons with patience and kindness. For me Honda North It was efficient and done in a very timely .manner. The staff are all professional and treat patrons with patience and kindness. For me Honda North in Danvers has been nothing but the best. More

Service is excellent and Vic was very pleasant It was an excellent experience overall .. It was for a 15,000 mile checkup .. very satisfied with the experience just thought that $300 was kind of a It was an excellent experience overall .. It was for a 15,000 mile checkup .. very satisfied with the experience just thought that $300 was kind of a lot to change tires, oil, fluids, etc. but I guess things are more expensive these days .. I do love my CRV .. and the people at Honda North are very nice ... overall it was a good experience. More