828 Reviews of Honda North - Service Center
Great work, need a little more attention to customer My oil change took only twenty minutes and they changed the wiper inserts as asked (as well as vacuumed the interior). Great work and a great price!! My oil change took only twenty minutes and they changed the wiper inserts as asked (as well as vacuumed the interior). Great work and a great price!! However, they didn't come to get me. I noticed my car parked outside after another twenty minutes (according to the time stamp on the completion paperwork) and asked for it. He was a little swift in handing me my paperwork, but maybe out of being embarrassed because he forgot me (and didn't think to apologize for the delay in getting me). They weren't particularly busy. Mistakes happen, but an apology would have been nice. More
Service Review Service Advisor Tim was excellent. Another gentlemen, who's name I cannot recall, went over the multi-point inspection. I frequent this dealership whe Service Advisor Tim was excellent. Another gentlemen, who's name I cannot recall, went over the multi-point inspection. I frequent this dealership whenever my car needs service or repairs. More
HAPPY WITH HONDA NORTH I was very pleased on how fast i was greeted by employee the name of Lucky with a big smile in his face, he was so courteous and friendly that I thoug I was very pleased on how fast i was greeted by employee the name of Lucky with a big smile in his face, he was so courteous and friendly that I thought he was the supervisor. I have never being treated that nice except when I was purchasing my new car I was treated really nice by the General manager Joe, he is one of the best example to look up to learn how other should be treated and that everyone is equally important not matter how you look like. I think Lucky made an impart on how I feel about Honda service, I went to change my oil and I had an issue with my radio and he was so helpful, he took the time to help me with it. I hope I "lucky" again and hopefully the managers see how great he is and put him at the front line in customer service since he is so good at it. I am very happy with Honda. More
Recall work I needed to have recall work performed on my CRV at Honda North. All went well at "no charge." The service department was attentive and professional. I needed to have recall work performed on my CRV at Honda North. All went well at "no charge." The service department was attentive and professional. I was completely satisfied. More
Satisfied It was very quick and friendly. The only thing was it was difficult to drive out of the garage when the plow trucks were piling snow in the middle of It was very quick and friendly. The only thing was it was difficult to drive out of the garage when the plow trucks were piling snow in the middle of the road. More
Inspection Sticker / Battery Every one was running around, no one said anything to me in Service for 15 minutes - which isn't normal. All I needed was inspection sticker and som Every one was running around, no one said anything to me in Service for 15 minutes - which isn't normal. All I needed was inspection sticker and someone to check my battery. Finally someone assisted me, got me going and a bit later finished. Car running perfectly! More
Service on Honda Civic SRS light came on in my Honda Civic and brought it to Honda North. BEST EXPERIENCE!! From beginning to end, every member of the service team were extr SRS light came on in my Honda Civic and brought it to Honda North. BEST EXPERIENCE!! From beginning to end, every member of the service team were extremely courteous. I would highly recommend Honda North!! More
Recent service at Honda North Excellent dealership that strives to keep their customers happy and coming back! Honda North has been very professional and the service department Excellent dealership that strives to keep their customers happy and coming back! Honda North has been very professional and the service department has been very efficient and prompt in communicating back to me and discussing repair options and what is best for my vehicle. More
Longtime Customers We have purchased our last 5 vehicles from Honda North. We have used their service for all of them. We have never been dissatisfied. Vic is our favo We have purchased our last 5 vehicles from Honda North. We have used their service for all of them. We have never been dissatisfied. Vic is our favorite Service Advisor and always pleasant and helpful. We plan to purchase another car from them soon. More
30,000 mile service I have been dealing with Honda North since 2001 and I would never go anywhere else! I have even called them from out-of-state for service advice and I have been dealing with Honda North since 2001 and I would never go anywhere else! I have even called them from out-of-state for service advice and know they would never steer me wrong! More