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Honda North - Service Center

Danvers, MA

4.7
828 Reviews

828 Reviews of Honda North - Service Center

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February 20, 2015

Great work, need a little more attention to customer My oil change took only twenty minutes and they changed the wiper inserts as asked (as well as vacuumed the interior). Great work and a great price!! More

by robinf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat
Feb 25, 2015 -

Honda North responded

Dear robinf, Thank you for taking the time to share your recent Honda North experience with us. I am sorry that no one came to get you after your oil change was complete. There was a clear lack of communication on our part and for that I apologize. As an Employee Owned Company, your satisfaction is our number one priority. Management will address this issue and we will do our best to eliminate these miscommunications. Thank you for your business and we look forward to seeing you soon. Sincerely, Honda North Danvers, MA www.HondaNorth.com

February 19, 2015

Service Review Service Advisor Tim was excellent. Another gentlemen, who's name I cannot recall, went over the multi-point inspection. I frequent this dealership whe More

by bcyr1959
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim
Feb 25, 2015 -

Honda North responded

Dear bcyr1959, Thank you for your ongoing business and for taking the time to share your recent Honda North experience with us. I am happy to hear that Tim explained the multi-point inspection to you in detail. At Honda North we believe that our customers should know exactly what they are paying for and what kind of condition their vehicle is in. We believe that an explanation of the service goes a long way. Thank you for your business and we look forward to seeing you at your next service appointment. Sincerely, Honda North Danvers, MA www.HondaNorth.com

February 17, 2015

HAPPY WITH HONDA NORTH I was very pleased on how fast i was greeted by employee the name of Lucky with a big smile in his face, he was so courteous and friendly that I thoug More

by spike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucky
Feb 18, 2015 -

Honda North responded

Dear Spike, Thank you for taking the time to share your Honda North experience with us. I am happy yet not surprised that Lucky greeted your promptly and with a big smile on his face. We feel very fortunate to have Lucky as part of our team. I will be sure to make him aware of this review and assure him that his hard work has made a difference. As an Employee Owned Company, every employee has a vested interest in your satisfaction. Thank you for your business and we look forward to seeing you soon! Sincerely, Honda North Danvers MA www.HondaNorth.com

February 15, 2015

Recall work I needed to have recall work performed on my CRV at Honda North. All went well at "no charge." The service department was attentive and professional. More

by barbaraikes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vic Gillespie
Feb 16, 2015 -

Honda North responded

Dear barbaraikes, Thank you for taking the time to share your Honda North experience with us. I am happy to hear that your recall work was done quickly and that you were satisfied with the service. At Honda North we understand that having recall work done can be time consuming and aggravating. We do our very best to complete the work quickly and accurately to get you back on the road as soon as possible. Thank you for your business and we look forward to seeing you soon. Sincerely, Honda North Danvers, MA www.HondaNorth.com

February 14, 2015

Satisfied It was very quick and friendly. The only thing was it was difficult to drive out of the garage when the plow trucks were piling snow in the middle of More

by dorman4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucky Chann
Feb 16, 2015 -

Honda North responded

Dear dorman4, Thank you for taking the time to share your recent Honda North experience with us. I am glad that your service was complete quickly and that you found our staff to be friendly and helpful. I apologize for the snow that was blocking the road that made it difficult to leave. We do our best to get the lot cleared as quickly as possible as to limit any inconvenience for our customers or staff. Thank you for your business and we look forward to seeing you soon. Sincerely, Honda North Danvers, MA www.HondaNorth.com

February 14, 2015

Inspection Sticker / Battery Every one was running around, no one said anything to me in Service for 15 minutes - which isn't normal. All I needed was inspection sticker and som More

by whitsey3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
unknown
February 08, 2015

Service on Honda Civic SRS light came on in my Honda Civic and brought it to Honda North. BEST EXPERIENCE!! From beginning to end, every member of the service team were extr More

by barbaraly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Feb 16, 2015 -

Honda North responded

Dear barbaraly, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that doing business with the Honda North Service Department was the “best experience”. As an Employee Owned Company, we strive for complete customer satisfaction. This starts with a friendly and knowledgeable staff. We appreciate you being an advocate for Honda North and we look forward to seeing you soon! Sincerely, Honda North Danvers, MA www.HondaNorth.com

February 06, 2015

Recent service at Honda North Excellent dealership that strives to keep their customers happy and coming back! Honda North has been very professional and the service department More

by GAK102748
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Okeefe
Feb 16, 2015 -

Honda North responded

Dear GAK102748, Thank you for sharing your recent Honda North experience with us! We share the same opinion in that we strive for complete customer satisfaction. As an Employee Owned Company, we want to make you a customer for life. I am glad that our Service Department has been prompt and efficient in communicating with you regarding the progress of your vehicle. At Honda North we strongly believe in keeping our customers informed. Thank you for your business and we look forward to seeing you soon. Sincerely, Honda North Danvers, MA www.HondaNorth.com

February 05, 2015

Longtime Customers We have purchased our last 5 vehicles from Honda North. We have used their service for all of them. We have never been dissatisfied. Vic is our favo More

by Rosie010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vic Gillespie
Feb 16, 2015 -

Honda North responded

Dear Rosie010, Thank you for taking the time to share your Honda North experience with us. I am happy to hear that Vic has taken good care of you and has provided you with excellent customer service over the years. Everyone at Honda North would like to thank you for your years of business. We truly appreciate your ongoing business. We would love to assist you in buying your 6th car from Honda North. We look forward to seeing you soon! Sincerely, Honda North Danvers, MA www.HondaNorth.com

January 27, 2015

30,000 mile service I have been dealing with Honda North since 2001 and I would never go anywhere else! I have even called them from out-of-state for service advice and More

by cahills4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
Feb 04, 2015 -

Honda North responded

Dear cahills4, Thank you for sharing your Honda North experience with us. We truly appreciate your ongoing business as we strive to make each customer a customer for life. I am happy to hear the level of trust and confidence you have in us as your dealership. Your satisfaction has always been and always will be out top priority. Thank you for your business over the past 14 years and we look forward to seeing you in the near future. Sincerely, Honda North Danvers, MA www.HondaNorth.com

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