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Honda North - Service Center

Danvers, MA

4.7
828 Reviews

828 Reviews of Honda North - Service Center

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April 04, 2015

Great service I had my car's 30 thousand mile service along with a few other things that needed to be addressed. The service was great. They kept me informed of w More

by heyjude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy
Apr 13, 2015 -

Honda North responded

Dear heyjude, Thank you for sharing your recent Honda North experience with us. I am happy to hear that you had a great experience with our Service Department. At Honda North we strongly believe in keeping customers informed throughout the service of their vehicle. This ensures that everyone is on the same page in terms of price and time. Keeping our customers informed also allows for planning as to limit any inconvenience. Thank you for your business and we look forward to seeing you at your next service appointment. Sincerely, Honda North Danvers, MA www.HondaNorth.com

April 03, 2015

Great service every time! My husband brought our Honda in for an oil change and came home with a big smile on his face. He said they couldn't have been more helpful or friendly More

by plumjam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Boutchie Pat Zollo
Apr 13, 2015 -

Honda North responded

Dear plumjam, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that your husband came home with a big smile on his face after his service appointment. That is a great compliment. At Honda North we take customer service very seriously. We strive for perfection in the way we treat our customers and in the way we service your vehicle. Thank you for your business and for this fantastic review. We love reading stories like this. We look forward to seeing you at your future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

April 02, 2015

Quick & easy inspection Needed my annual inspection sticker. Honda North made it easy and quick. I even got a bottled water and they washed my car! I love Honda North! More

by dougboyle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
do not recall
Apr 13, 2015 -

Honda North responded

Dear dougboyle, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that you got your annual inspection sticker quickly and that you were able to enjoy a complimentary beverage while you waited. As an Employee Owned Company, your satisfaction is always our number one priority. Whether you appointment is 30 minutes or 3 hours, we like to make sure our customers feel welcomed and comfortable. Thank you for sharing your experience with us and thank you for your business. We look forward to seeing you at your next service appointment. Sincerely, Honda North Danvers, MA www.HondaNorth.com

April 02, 2015

Great Experience! The staff and service at Honda North are always top notch! I feel confident that my car is being serviced correctly and am always given a thorough des More

by Kate24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Zollo
Apr 09, 2015 -

Honda North responded

Dear Kate24, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that you find the service at Honda North to be "top notch" and that you are confident that your car is being serviced correctly. As an Employee Owned Company, each employee have a vested interest in your satisfaction and we take great pride in our work. At the end of each service we believe that it is important to explain the service that was completed and services that can be expected in the future. This ensures that there are no surprises. Thank you for your business Kate, we look forward to seeing you at your next service appointment. Sincerely, Honda North Danvers, MA www.HondaNorth.com

April 02, 2015

Excellent service all around! I've had my Honda Accord serviced 3 times since purchasing and I've never had to wait longer than 30 minutes. I had an oil change done yesterday. The More

by joshualee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Apr 13, 2015 -

Honda North responded

Dear joshualee, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that your service visits have been completed in a timely manner. We know how valuable our customer's time is so we strive for quick and accurate service each and every time. At Honda North we believe that small things make a big difference. A complimentary cup of coffee and free car wash are additions that you and the rest of our customer's really enjoy. Thank you for your business and we look forward to seeing you at your next service appointment. Sincerely, Honda North Danvers, MA www.HondaNorth.com

April 02, 2015

Easy on time service My car needed 10,000 mileage service. I made the appointment at the last minute and they did were very welcoming> the service was completed exactly on More

by LesliePC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vic
Apr 09, 2015 -

Honda North responded

Dear LesliePC, Thank you for taking the time to share your recent Honda North experience with us. We truly appreciate the time you took to share your feedback with us. I am glad to hear that despite your appointment being last minute, we were able to accommodate you and get your 10,000 mile service complete on time. At Honda North we will do everything in our power to accommodate all of our customer's needs. Thank you for your business Leslie. We look forward to seeing you at your next service appointment. Sincerely, Honda North Danvers, MA www.HondaNorth.com

April 02, 2015

Quick oil change Great job. Went in with my newborn the service department was very nice holding doors for me and grabbing me a drink. Service was quick and profession More

by Brittini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't know
Apr 09, 2015 -

Honda North responded

Dear Brittini, Thank you for taking the time to share your recent Honda North experience with us. We truly appreciate the time you took to do so. I am happy to hear that your service went well and that everyone at Honda North was kind and courteous. As an Employee Owned Company, your satisfaction is our number one priority. Thank you for your business Brittini, we look forward to seeing you at your future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

April 01, 2015

Service Honda North Service is always super fast and friendly. Vic is a pleasure to work with and does a great job in his field of work. I would recommend ev More

by lmoran96
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vic
Apr 09, 2015 -

Honda North responded

Dear lmoran96, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that you find the service at Honda North to be fast and friendly and that Vic provided you with excellent customer service. As an Employee Owned Company, each employee has a vested interest in your experience and satisfaction. Thank you for being an advocate of Honda North and for your business. We look forward to seeing you at your future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

March 31, 2015

Professional and courteous Service was for replacement of door actuator. Also informed Kyle of passenger side wiper not working properly. He arranged for wiper to be replaced at More

by goodtime
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Quinn
Apr 09, 2015 -

Honda North responded

Dear "goodtime", Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that Kyle provided you with excellent customer service during your recent visit and noticed that your passenger side wiper was not working properly. At Honda North we take great pride in ensuring that each and every vehicle is up to our safety standards before it leaves our lot. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

March 27, 2015

Complete service My Service Advisor was Joe. He was very helpful in offering and suggesting the service that was needed. He kept me appraised as the work was done and More

by abelmonte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
Mar 27, 2015 -

Honda North responded

Dear abelmonte, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that Joe provided you with excellent customer service during your visit. At Honda North we strongly believe in keeping customers informed with progress, repairs, price and possible wait times. Explaining the service is one of the most important parts of the visit. By explaining what was done and what services can be expected in the future, customers will know exactly what to expect. Thank you for your business and we look forward to seeing you at your future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

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