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828 Reviews of Honda North - Service Center
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April 30, 2015
Professional, courteous but expensive. I would have given a five.....only the service was so expensive. Happily, was able to use a coupon....but still so expensive....too expensive. I would have given a five.....only the service was so expensive. Happily, was able to use a coupon....but still so expensive....too expensive. More
by HondaDriver
Employees Worked With
Mike
April 29, 2015
In for Routine auto maintenance Good customer service in the service department, good communication. They kept me updated on the status of my repair and were helpful and friendly. Good customer service in the service department, good communication. They kept me updated on the status of my repair and were helpful and friendly. The courtesy shuttle service is awesome. (Joe is great!) More
by msflah
Employees Worked With
Vic Gillespie, Joe (Shuttle driver)
April 27, 2015
Why I'm pleased with Honda north Everyone has always been nice. The waiting room is very comforable. I came for an inspection sticker this time but I always come for an oil change and Everyone has always been nice. The waiting room is very comforable. I came for an inspection sticker this time but I always come for an oil change and every time something is wrong with my car. More
by Tina
Employees Worked With
Don't know names. But there the same ones every sunday
April 24, 2015
Long wait time for simple service even with appointment I was at Honda North waiting for a tire to be remounted for 3 hours. I made an appointment the day before, so there is no reason it should take a prof I was at Honda North waiting for a tire to be remounted for 3 hours. I made an appointment the day before, so there is no reason it should take a professional car dealership 3 hours to inspect a tire for damage, then remount. More
by mmangi01
Employees Worked With
?
April 22, 2015
Sticker When I bought this car the dealer said they would pay for the inspection sticker for life. After a few years, the Mass RMV told them they could not When I bought this car the dealer said they would pay for the inspection sticker for life. After a few years, the Mass RMV told them they could not do this but nothing was substituted for this agreement, More
by Frogman29
Employees Worked With
Cannot remember any names, but all were helpful and friendly. Names are probably on the receipt.
April 21, 2015
Comprehensive and friendly service! When we dropped off my car on Saturday, Vic was very informative throughout the morning and afternoon, explaining each thing that was wrong with my ca When we dropped off my car on Saturday, Vic was very informative throughout the morning and afternoon, explaining each thing that was wrong with my car and how they could fix it. My final price was even less than she thought it would be. Although Vic wasn't there when we picked up the car on Sunday, the staff was very polite and brought my car out front for me. My 2009 Fit Sport felt like a new vehicle when I drove it home...Many thanks to Honda North! It was my first time going to this Honda dealership for service and I was very happy. I will use them in the future, if necessary. More
by JBMorris1
Employees Worked With
Vic Gillespie
April 20, 2015
Great service but disappointed with the result. I always thought highly of the dealership from the moment I bought my CR-V almost two years ago. The great service as always and I was surprised that I always thought highly of the dealership from the moment I bought my CR-V almost two years ago. The great service as always and I was surprised that the oil change was quick. However, my loyalty for the dealership has diminished after noticing three new dents on my car when I got home from the oil change. I know one of the dents was not there (on the front passenger door side) before because I had some work done on that side as a result of an accident few months ago. I was very surprised to see the dents because I expected the mechanic would take a good care of my car but that was not the case. As a result, I won't be going back to the dealership for future services or sales. More
by edeych
Employees Worked With
L. Chang (I think?)
April 20, 2015
TIM O,KEEFE Tim O,Keefe , is a good reason, for the dealer success. He is very helpful and courteous, to all sleep deprived and anxious customers. He always take Tim O,Keefe , is a good reason, for the dealer success. He is very helpful and courteous, to all sleep deprived and anxious customers. He always takes enough time to explain, what mechanics will do,and make sure you know the costs, and the importance. After completion will tell you exactly what and why it was done. You can,t ask for more then that. He is truly, an asset, top reason to bring the car to Honda North. Joe Montalbano More
by HONEX02
Employees Worked With
TIM OKEEFE
April 19, 2015
Oil Change Had to visit Honda North twice for an oil change because filter was not available on the first visit. Service technicians were professional and frien Had to visit Honda North twice for an oil change because filter was not available on the first visit. Service technicians were professional and friendly. More
by Paul
Employees Worked With
Do not recall name
April 19, 2015
very quick friendly service. The service is quick, friendly, thorough. The highest service standards. As a female, I never feel talked down to. High quality service always. Th The service is quick, friendly, thorough. The highest service standards. As a female, I never feel talked down to. High quality service always. Thank you. More
by theresa8
Employees Worked With
Vic
