Back

Honda North - Service Center

Danvers, MA

4.7
828 Reviews

828 Reviews of Honda North - Service Center

Sort by
May 13, 2015

very welcoming The staff was very friendly and the place was very clean and there was plenty of seats for everyone that was getting service on their vehicles for tha More

by reniferj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
May 14, 2015 -

Honda North responded

Dear reniferj, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that you found our staff to be friendly and welcoming. As an Employee Owned Company we strongly believe in treating our customers with the respect and courtesy that they deserve. We are very fortunate to have a comfortable waiting room and café for our customers to enjoy while their vehicle is being serviced. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

May 13, 2015

Excellent Service, 2007 Honda CRV I had excellent service by Mike and Vic. Mike was both professional and friendly, and accommodating to my car needs when I arrived. My car was fixed i More

by mmhall16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike, Vic
May 14, 2015 -

Honda North responded

Dear mmhall16, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that both Vic and Mike were attentive to your car's needs and that your car was repaired in a timely manner. At Honda North we believe that the most important part of any service is the explanation. By explaining what was done and what can be expected at future service appointments, you are able to plan ahead. An explanation also gives our customers an understanding of why the service was needed and how you and your vehicle will benefit from it. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

May 13, 2015

2002 CRV May 2015 air bag replacement via recall Very helpful and concerned service. Joe provided a ride back to work immediately upon arrival. Service was completed promptly and Tim called me righ More

by Rick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim and Joe
May 14, 2015 -

Honda North responded

Dear Rick, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that you were able to drop your vehicle off for service and get a courtesy shuttle back to work upon arrival. At Honda North we understand how valuable your time is. Bringing your vehicle in for service can often be a bit of a burden. We try our very best to limit any inconvenience servicing your vehicle may cause by providing a shuttle service and completing the work quickly and accurately. I am glad that you experienced the high level of service that we expect. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

May 12, 2015

Service Excelllence As always, the service provided by Honda North is excellent. Regular service and an issue were addressed and I was given information letting me know More

by elg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael? Steve Bouchie
May 14, 2015 -

Honda North responded

Dear elg, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that our Service Department was able to complete your regular service and also address an additional issue resulting in an excellent experience. At Honda North we believe that the most important part of your service is the explanation. By explaining what was done and what can be expected during future appointments, you are able to plan accordingly. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

May 12, 2015

Handled my questions and issues quickly and effectively. I took the car in to check on a brake noise and it turned out to be something minor, but I learned more about what caused this from your service repre More

by Honda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Rep
May 14, 2015 -

Honda North responded

Dear "Honda", Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that the brake noise you were hearing turned out to be something minor and that you learned a little along the way. At Honda North we believe that the most important part of a service is the explanation. By explaining what the issue was and how it was repaired, our customers feel more confident in the work we do and why it is done. An explanation also allows our customer to plan ahead as they find out what services can be expected at future appointments. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

May 12, 2015

Oil change My oil was changed in a half hour. In addition, they gave me a free car wash. It took much less time that I had anticipated. More

by George Middy
Recommend Dealer
Yes
Employees Worked With
Don't know names
May 14, 2015 -

Honda North responded

Dear Mr. Middy, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that you oil change was completed quickly and that your car was washed before it was returned to you. At Honda North we understand how valuable your time is. We do everything in our power to provide the quickest and most accurate service possible. Thank you for your business Mr. Middy. We look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

May 10, 2015

Integrity and Courtesy This company takes the stress out of car buying and service with straightforward honesty and courtesy. They're why I drive past closer dealerships inc More

by jc2lately
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim
May 13, 2015 -

Honda North responded

Dear jc2lately, Thank you for taking the time to share this fantastic review with us on Dealer Rater. I am glad that you find Honda North to be an honest and straightforward dealership. We take great pride in giving our customers truthful and honest answers. This enables our customers to make their own informed decision. The Honda North team would like to thank you for your business and for choosing Honda North. Sincerely, Honda North Danvers, MA www.HondaNorth.com

May 09, 2015

The usual excellent service I received the usual excellent service. I've been bringing my car To Honda North since 2002. It is a wonderful business to deal with. More

by Ec
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service rep
May 13, 2015 -

Honda North responded

Dear EC, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that you received the same excellent service you are accustom to during your most recent visit. At Honda North your satisfaction is always our number one priority. Thank you for your ongoing business over the past 13 years. We truly appreciate your dedicated business and loyalty. We look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

May 09, 2015

Excellent! I took my car in for just a simple oil change, and I was in and out in 25 minutes! Thank you for such efficiency and courteous service. More

by Doris1019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Howell, and I don't know name of the other person.
May 13, 2015 -

Honda North responded

Dear Doris1019, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that your oil change was completed quickly and efficiently as to eliminate any inconvenience. At Honda North we understand that our customer's time is valuable. We strive for quick and complete service each and every time. As an Employee Owned Company, your satisfaction is our number one priority. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

May 08, 2015

OK, but lack attention to detail As far as I can tell the maintenance and repairs were all done satisfactorily and in time/cost quoted. The quality of the work was very good. What i More

by MotherShip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
...
41
...