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Honda North - Service Center

Danvers, MA

4.7
828 Reviews

828 Reviews of Honda North - Service Center

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May 19, 2015

Pleasant experience Had an oil change and was quick and easy.pleasant upon arrival.Will return again.i will surely purchase my next Honda with Honda North.???? More

by Abby1104
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gus
May 19, 2015 -

Honda North responded

Dear Abby, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that your oil change was completed quickly as to limit any inconvenience. At Honda North we understand that your time is valuable and we will do everything in our power to get you back on the road as soon as possible. As an Employee Owned Company, your satisfaction is our number one priority. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

May 19, 2015

Returned after a long time away I purchased my 2003 CRV from Honda North and had gotten away from their service department. Having just purchased a 2014 Crosstour, I brought it to H More

by Jan123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denis
May 19, 2015 -

Honda North responded

Dear Jan123, Thank you for taking the time to share your recent Honda North experience us. The Honda North Team would like to welcome you back! I am happy to hear that you found the Honda North staff to be friendly and helpful during your visit. As an Employee Owned Company, your satisfaction is our number one priority. Providing a cafe and a comfortable place to wait and watch TV or read a magazine is all part of the comfortable experience and atmosphere we try to create at our dealership. Thank you for your business and we hope to see you again soon! Sincerely, Honda North Danvers, MA www.HondaNorth.com

May 19, 2015

30,000 mile service Everything that need to be done was completed after a phone call informing me of what was suggest n estimated cost. More

by Ebony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave
May 19, 2015 -

Honda North responded

Dear Customer, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that all of your car's needs were taken care of and that you were updated with time and estimated cost by your service advisor. Keeping in contact with our customers throughout the service of your vehicle is something we strongly believe in. Updates in terms of price and time ensure that everyone is on the same page. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

May 19, 2015

Oil Change As usual the service at Honda North was superb. We brought our 2015 Honda EXL in for an oil change and were pleasantly surprised that it only took 20 More

by stevec726@comcast.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All service employees..
May 19, 2015 -

Honda North responded

Dear stevec726, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that your oil change was completed in a timely manner and that you are accustomed to receiving great service at Honda North. As an Employee Owned Company, your satisfaction is our number one priority. Each member of our staff has a vested interest in your experience while you are at our dealership. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

May 19, 2015

Service was excellent I came in for an oil change.it was a pleasant experience plenty of magazines TV and a complimentary drink! The wait is short More

by Gigi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do. Not remember his name but was very pleasant.
May 19, 2015 -

Honda North responded

Dear Gigi, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that that your oil change was completed quickly and that you found our waiting area to be pleasant and comfortable. As an Employee Owned Company, your satisfaction is our number one priority. We believe that a complimentary beverage and a comfortable place to sit and watch TV is very important. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

May 19, 2015

first service at Honda North This was my first experience with the Honda North service department. While it was for just an oil change, everything went very smoothly. I liked the More

by shaker6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Did not recall thier names
May 19, 2015 -

Honda North responded

Dear shaker6, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that you were greeted by a member of our staff upon arrival and that your oil change went smoothly. At Honda North we do our very best to operate orderly and efficiently. At Honda North we believe that the explanation is the most important part of any service. By explaining what was done and what can be expected in the near future, you are able to plan ahead. An explanation also provides our customers with an understanding of what they are paying for. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

May 19, 2015

Great Service Everyone is very friendly and helpful. They fit me in the same day and only took a few hours. When i called and left a message Vic got back to me in a More

by lbb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vic
May 19, 2015 -

Honda North responded

Dear lbalo1019, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that we were able to accommodate your schedule by getting you in on the same day and that the service only took a few hours. At Honda North we understand that unforeseen circumstances do arise and that time is very valuable. We will do everything in our power to accommodate you and get your vehicle serviced quickly and completely. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

May 18, 2015

excellent as always I have been a customer of Honda North for over 15 years and have always experienced excellent service. More

by Happy Grandmother
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zak
May 19, 2015 -

Honda North responded

Dear Happy Grandmother, Thank you for taking the time to share your Honda North experiences with us. The Honda North Team would like to thank you for your business over the past 15 years. We truly appreciate loyal customers such as yourself. I am happy to hear that you experience excellent service each time your visit our dealership. As an Employee Owned Company, your satisfaction is always our number one priority. Thank you again for your business and we look forward to seeing you soon. Sincerely, Honda North Danvers, MA www.HondaNorth.com

May 16, 2015

Recall: excellent job Everything was excellent yesterday when I took my CRV for a recall work on the door locks. I was greeted promptly and all was done fast! More

by Ec
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember
May 19, 2015 -

Honda North responded

Dear Ec, Thank you for sharing your recent Honda North experience with us. I am happy to hear that the recall work on your CR-V was completed quickly and efficiently. As an Employee Owned Company, your satisfaction is our number one priority. Providing quick and accurate service is something we strive for and something that we always try to improve. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

May 16, 2015

oil change always a pleasant experience, everyone is friendly, knowledgeable and helpful. Car and I are in and out in a timely manner. Thanks...for your efficien More

by Andie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Didn't get his name
May 19, 2015 -

Honda North responded

Dear Andie, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that you had a pleasant experience with our Service Department and that you found our staff to be friendly, knowledgeable and helpful. At Honda North we understand that your time is valuable. We strive for quick and accurate service each and every time as to limit any inconvenience to our customers. As an Employee Owned Company, your satisfaction is always our number one priority. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

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