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828 Reviews of Honda North - Service Center
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May 27, 2015
quickly performed the work I requested I came in to have the MassDOT inspection/emissions test performed, as I just moved to Massachusetts from Connecticut. I leased my vehicle from Hond I came in to have the MassDOT inspection/emissions test performed, as I just moved to Massachusetts from Connecticut. I leased my vehicle from Honda of Westport, and I received the same quality service at Honda North as I've come to expect from HoW. I was surprised that this dealership did not mark up the inspection fee at all -- I paid 35$ which is the exact fee for the state. Not only was there no markup on this fee, but I also got a free carwash and beverage to boot. I will probably visit this dealership from now on for the duration of my lease. Thanks More
by matt
Employees Worked With
stephen bouchie
May 27, 2015
efficient oil change - express service The service rep was informative and attentive as well as accurate on wait time. Very nice waiting area. Clean area with nice coffee shop too. The service rep was informative and attentive as well as accurate on wait time. Very nice waiting area. Clean area with nice coffee shop too. More
by monkeymom
Employees Worked With
wish i could remember
May 26, 2015
great job My experience at Honda North was a fast, efficient and friendly service. I was impressed. I would recommend Honda North. I think my next car will My experience at Honda North was a fast, efficient and friendly service. I was impressed. I would recommend Honda North. I think my next car will also be another Honda. More
by wca2000
Employees Worked With
DOn't recall his name
May 24, 2015
Needed to have subharness installed. Did a great job! It had previously been determined that the IMA subharness had to be replaced. I had also mentioned a couple of other issues when I made the appointme It had previously been determined that the IMA subharness had to be replaced. I had also mentioned a couple of other issues when I made the appointment, but had forgotten about them when I dropped it off. Tim O'Keefe noticed this, asked me if I wanted them to check those items, and then did so at no additional charge. Furthermore, they gave me my high mileage discount (10%). As has been the case in the past, Honda North's customer service is terrific. More
by jthaskell
Employees Worked With
Tim O'Keefe
May 23, 2015
Great, fast & friendly service Honda North is always a pleasant destination for service. They are always fast & super friendly, and they have comfortable areas with TVs in which to Honda North is always a pleasant destination for service. They are always fast & super friendly, and they have comfortable areas with TVs in which to wait. I have leased twice through them, and won't hesitate to continue my service there. More
by Klamach
Employees Worked With
I don't remember
May 22, 2015
Very professional Everyone very helpful, pleasant. Comfortable waiting area. Shorter time than was told, went be fast. Oil changed. Only thing and not really a problem, Everyone very helpful, pleasant. Comfortable waiting area. Shorter time than was told, went be fast. Oil changed. Only thing and not really a problem,had to go back next day as my oil light had to be reset as was not showing 100% oil life. I had to go to Danvers that day and was not too far from the Honda place, took less than a minute, I didn't mind, nice day, nice employee, didn't get name but very pleasant. More
by Katti2015
Employees Worked With
Sorry didn't get name ,on my bill says Denis howell
May 21, 2015
C service I want to thank Vic Gillespie my advisor, she handled everything and when I declined the loaner car she made sure I had plenty of coupons for water & I want to thank Vic Gillespie my advisor, she handled everything and when I declined the loaner car she made sure I had plenty of coupons for water & coffee. Matthew M found that I also needed an alignment and that my Transmission and Brakes fluids were too dark. I'm truly glad Of that as the car feels and drives like new. Steve Bouchie saw me waiting and even offered me lunch which was really nice. I had some questions about a platinum service contact that I had bought thinking at the time that it covered Tires and brakes, I guess it just covers the parts. I'm still not clear on that and will need to review my contract with him again. However that is a separate issue. The service that I received was outstanding and I thank Vic, Matthew and Steve, for outstanding service. Regards Mary Archibald More
by Crvgirl
Employees Worked With
Vic Gillespie, Matthew M, Steve Bouchie
May 21, 2015
Service Good service dept. service packages are kind of expensive though. $480 for fluid changes,tire rotation,lubricate hinges,etc. Seems a little high to m Good service dept. service packages are kind of expensive though. $480 for fluid changes,tire rotation,lubricate hinges,etc. Seems a little high to me. More
by Phillyrayd
Employees Worked With
Mr. Okeefe
May 20, 2015
210,000 miles and still going Wipers stopped, needed new wiper motor for my 2004 Accord. Without an appointment they took the car right away. Tim O'Keefe was great. He made sure Wipers stopped, needed new wiper motor for my 2004 Accord. Without an appointment they took the car right away. Tim O'Keefe was great. He made sure I had a ride on the shuttle while the car was in. Fixed a recall while there and also had oil change and inspection and free wash.20% discount for over 200,000 miles. Tim was very professional and explained everything involved. He treated me like a VIP and made me feel like I was his only customer on a very busy day. Thanks Tim More
by bobmc
Employees Worked With
Tim O'Keefe
May 20, 2015
Satisfactory customer service I came into Honda North for an oil change. Not only did they do the oil change but they also checked my brakes, wipers, tires, etc. at no extra cost. I came into Honda North for an oil change. Not only did they do the oil change but they also checked my brakes, wipers, tires, etc. at no extra cost. Not to mention they even gave me a 10% off discount since it was my first time having my car serviced there, which I greatly appreciated. I also explained to the guy who helped me out how my front license plate frame had broken off, I was willing to buy a new one but he told me not to worry about it and provided a new one for my car and changed the bolts because they were rusty. They also briefly cleaned/vacuumed my car for me which I thought was really nice. I most certainly left a happily satisfied customer at Honda North, and will gladly be back again. More
by ymolina1995
Employees Worked With
Pasquale Zollo
