Back

Honda North - Service Center

Danvers, MA

4.7
828 Reviews

828 Reviews of Honda North - Service Center

Sort by
July 08, 2015

Service No problem in buying the car in 2014. I do currently have a problem with the service I received yesterday. Staff is friendly enough, however, my app More

by Chicago1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
One I don't know, the other was Joe (who actually was my sales person last year)...
Jul 21, 2015 -

Honda North responded

Dear Chicago1, Thank you for taking the time to share your recent Honda North experience with us. I would like to apologize for the work that was scheduled not being completed. During the 4th of July week we were over booked and unfortunately some appointments got shuffled around. We have a system in place that avoids this kind of mistake however we will be looking this over to ensure that is does not happen again. Thank you for your business and we look forward to seeing you soon. Sincerely, Honda North Danvers, MA www.HondaNorth.com

July 08, 2015

Getting a Sticker All employees, particularly Timothy O'Keefe. were polite and knowledgeable. They strove to accomplish the task in the shortest possible time. I will More

by neighbor11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy O'Keefe
Jul 22, 2015 -

Honda North responded

Dear neighbor11, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that your service went well and that everything was done to your satisfaction. As an Employee Owned Company, your satisfaction is our number one priority. We know that your time is valuable as we strive for the most efficient and accurate service possible. Thank you for your business and we look forward to seeing you soon! Sincerely, Honda North Danvers, MA www.HondaNorth.com

July 07, 2015

Simple, quick and always friendly The service is why I keep coming back to Honda North. I recently purchased my third car from Honda North and needed to get my sticker and registratio More

by scott15accord
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
Jul 22, 2015 -

Honda North responded

Dear scott15accord, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that your service went well and that everything was done to your satisfaction. As an Employee Owned Company, your satisfaction is our number one priority. Please note that our service hours have changed as of July 1st to further accommodate our customers. Thank you for your business and we look forward to seeing you soon! Sincerely, Honda North Danvers, MA www.HondaNorth.com

July 03, 2015

a WOW car dealer!! I have used Honda North for about 10 years and have found them to be exceptional in all respects. I have recommended them to all my friends looking fo More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
not sure
Jul 22, 2015 -

Honda North responded

Dear Bob, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that your service went well and that everything was done to your satisfaction. As an Employee Owned Company, your satisfaction is our number one priority. Thank you for your business and for your recommendations. We truly appreciate it. We look forward to seeing you soon! Sincerely, Honda North Danvers, MA www.HondaNorth.com

July 02, 2015

Peace of Mind Just brought in my Accord for a 30k mile service, and it all went like clockwork. Vic was great. I was kept informed about the work being done, ques More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vic Gillespie
Jul 22, 2015 -

Honda North responded

Dear Steve, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that your service went well and that everything was done to your satisfaction. I am glad that Vic fully explained the service to you as we believe that is the most important part of any service. As an Employee Owned Company, your satisfaction is our number one priority. Thank you for your business and we look forward to seeing you soon! Sincerely, Honda North Danvers, MA www.HondaNorth.com

July 01, 2015

Never Had Better I have given a 5 Star Rating because my every question and need at the time was answered and performed without any problems ....I was pleasantly surpr More

by AnnePC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Thistlewood, Bus. Mgr.; Vic Gillespie, Service Advissor, & others
Jul 22, 2015 -

Honda North responded

Dear AnnePC, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that your service went well and that everything was done to your satisfaction. As an Employee Owned Company, your satisfaction is our number one priority. Thank you for your business and for being an advocate of Honda North. We truly appreciate your recommendations. We look forward to seeing you soon! Sincerely, Honda North Danvers, MA www.HondaNorth.com

July 01, 2015

Great Detail Recently had my Pilot detailed after a busy winter skiing. Best detail ever! My Pilot looks cleaner than when I purchased new :) I will definitely ha More

by bigzinner
Recommend Dealer
Yes
Employees Worked With
Don't have his card, sorry
Jul 22, 2015 -

Honda North responded

Dear bigzinner Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that your detailing went well and that everything was done to your satisfaction. As an Employee Owned Company, your satisfaction is our number one priority. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

June 30, 2015

maintenance used express service. customers should not be told by you how many words they have to use. that is why you are not getting responses. my visit at Hond More

by very picky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
dennis
Jul 22, 2015 -

Honda North responded

Dear very picky, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that your service went well and that everything was done to your satisfaction. As an Employee Owned Company, your satisfaction is our number one priority. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

June 29, 2015

Conducted a routine state inspection. My teenage daughter took the care in for inspection, and they walked her through the process (her first time) and returned the car as expected. The More

by LandlockedSailor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No recollection.
Jul 22, 2015 -

Honda North responded

Dear LandlockedSailor, Thank you for taking the time to share your recent Honda North experience with us. I am glad that your daughter was able to get her State Inspection Sticker in a timely manner. I apologize for the fact that her rear wiper was not replaced. Unfortunately the rear wiper does not have to be functional for the vehicle to pass inspection, only the front ones. When it is convenient for you, would will gladly replace that wiper for you. I apologize for any inconvenience. Thank you for your business and we look forward to seeing you soon. Sincerely, Honda North Danvers, MA www.HondaNorth.com

June 29, 2015

Did the job right I was in the shop for reoccurring issues related to TPMS tire pressure sensors malfunctioning. After learning of the persistence of the issue, the se More

by mmangi01
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Jul 22, 2015 -

Honda North responded

Dear mmangi01, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that your service went well and that everything was done to your satisfaction. I am glad that the Service Manager followed up with your TPMS sensor to ensure that the issue was taken care of once and for all. As an Employee Owned Company, your satisfaction is our number one priority. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

...
31
...