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Honda North - Service Center

Danvers, MA

4.7
828 Reviews

828 Reviews of Honda North - Service Center

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April 05, 2018

Passenger Airbag recall I came to Honda North due to a recall on the passenger air bag on my 2009' Honda Accord. They kept me informed when it went a little past the expecte More

by Mary D
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I can't remember his name??
Apr 16, 2018 -

Honda North responded

Mary D, Thank you for taking the time to share your recent experience with us. I am happy to hear that you received excellent service during your visit. As an employee owned company, customer satisfaction is very important to us. Thank you for your business and we look forward to seeing you again soon. Sincerely, Honda North Danvers, MA www.HondaNorth.com

April 05, 2018

Chris Petro was knowledgeable, thorough, courteous Chris Petro was knowledgeable, efficient, courteous and intuitive. His thoroughness was intuitive. My initial contact with Tim was also very helpful. More

by Spring27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Petro and Tim
Apr 16, 2018 -

Honda North responded

Thank you for taking the time to share your recent experience with us. I am happy to hear that Chris provided you with excellent service during your visit. He is a great asset to our team. Thank you for your business and we look forward to seeing you again soon. Sincerely, Honda North Danvers, MA www.HondaNorth.com

April 05, 2018

Terrific service: professional, efficient, prompt and accura Customer service was excellent! My service advisor, Chris Petro, not only informed me that I was due for an oil change, he managed to have it taken ca More

by Hondabob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Petro
Apr 16, 2018 -

Honda North responded

hondabob, Thank you for taking the time to share your recent experience with us. I am happy to hear that Chris provided you with excellent service during your visit. He is a great asset to our team. Thank you for your business and we look forward to seeing you again soon. Sincerely, Honda North Danvers, MA www.HondaNorth.com

April 05, 2018

Great service Always an excellent experience, the service team works very hard but takes the time to identify all my service needs. I would recommend this dealersh More

by Pilot owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucky Chan
Apr 16, 2018 -

Honda North responded

Pilot owner, Thank you for taking the time to share your recent experience with us. I am happy to hear that you received excellent service during your visit. As an employee owned company, customer satisfaction is very important to us. Thank you for your business and we look forward to seeing you again soon. Sincerely, Honda North Danvers, MA www.HondaNorth.com

April 05, 2018

Great Experience Jorge and his team were very courteous and efficient, and they exceeded any expectations. I would go back again, and recommend them to everyone! Thank More

by Patsrulenh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge
Apr 16, 2018 -

Honda North responded

Patsrulenh, Thank you for taking the time to share your recent experience with us. I am happy to hear that Jorge provided you with excellent service during your visit. He is a great asset to our team. Thank you for your business and we look forward to seeing you again soon. Sincerely, Honda North Danvers, MA www.HondaNorth.com

April 05, 2018

Quick and Easy I gave the rating of Excellent because through out the years of owning many Honda vehicles I have always dealt with Honda North. Service and Sales ha More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
dont remember name.
Apr 16, 2018 -

Honda North responded

Chris, Thank you for sharing your experience with us. At Honda North, customer satisfaction is always our number one priority. Thank you for your continued business and we look forward to seeing you again soon. Sincerely, Honda North Danvers, MA www.HondaNorth.com

April 05, 2018

Another great experience We have worked with Honda North for years and find the service to be excellent. I came in with a quick question about mileage on our lease and they to More

by NormaB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Geyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2018 -

Honda North responded

NormaB, Thank you for taking the time to share your recent experience with us. I am happy to hear that you received excellent service during your visit. As an employee owned company, customer satisfaction is very important to us. Thank you for your business and we look forward to seeing you again soon. Sincerely, Honda North Danvers, MA www.HondaNorth.com

April 05, 2018

Managering Member of local company I Like the Dealership and the employee in the service dept they all work hard for the company by addressing the problem and not trying to sell you som More

by bigsy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Geyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2018 -

Honda North responded

bigsy1, Thank you for sharing this 5 star review with us! I am happy to hear that you find our service department to be hard working. At Honda North, customer satisfaction is always our number one priority. Thank you for your business and we look forward to seeing you again soon. Sincerely, Honda North Danvers, MA www.HondaNorth.com

April 05, 2018

Service was easy! I needed a new key. I made an appt online and went at scheduled time and was in and out. Employees were friendly. Great first time experience. More

by destinysoccer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Geyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2018 -

Honda North responded

Destinysoccer, Thank you for sharing your experience with us. At Honda North, customer satisfaction is always our number one priority. We understand that your time is valuable and we strive to provide efficient service. Thank you for your continued business and we look forward to seeing you again soon. Sincerely, Honda North Danvers, MA www.HondaNorth.com

April 05, 2018

Great service Always prompt and reliable service. The waiting area is comfortable, WiFi is available and refreshments available while waiting for your vehicle. Ser More

by Tricia5015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Geyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2018 -

Honda North responded

Tricia5015, Thank you for sharing your experience with us. At Honda North, customer satisfaction is always our number one priority. We understand that your time is valuable and we strive to provide efficient service. Thank you for your continued business and we look forward to seeing you again soon. Sincerely, Honda North Danvers, MA www.HondaNorth.com

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