Honda North - Service Center

Easy and convenient Service is easy and convenient with nice area to wait while express service is being done. Staff is friendly and helpful. I am glad to use this dealer Service is easy and convenient with nice area to wait while express service is being done. Staff is friendly and helpful. I am glad to use this dealership. More

Always great service and convenience Have always had a very good experience at this honda dealership from the time we purchased our CRV new in 2014. The ease of getting appointments fo Have always had a very good experience at this honda dealership from the time we purchased our CRV new in 2014. The ease of getting appointments for service and the employees make it a positive experinece. Also, it's a convenient location and truthfully when we purchased in 2014 it was the easiest car buying experience we ever had. More

Excellent service My recent service that included Chad norbrega was exemplary . So much so that I told him I only wanted to deal with him exclusively for my service in My recent service that included Chad norbrega was exemplary . So much so that I told him I only wanted to deal with him exclusively for my service in the future . I told him about my experience with the dealer in Arizona and that’s how they did it you got assigned a service person you only talk to them they talk to you and I told him I thought this was an excellent idea . And being out of state at the time I didn’t know anybody there and it brought my my problem to be a good outcome with the dealership and the work I had to have done . I have dealt with other service people not that they were bad but him and I connected in a better way . More

Oil change I needed an oil change so I took a chance that I could get in and out quickly. Drove right in. No appointment, no waiting and got a free car wash besi I needed an oil change so I took a chance that I could get in and out quickly. Drove right in. No appointment, no waiting and got a free car wash besides. By the time I got my cup of coffee and a warm blueberry muffin my car was done. My service advisor came out and went over what they did and what they checked. Everyone is very accommodating and pleasant. More

Tire issue Tire monitor icon was lit and had slow leak on 1 tire. Turns out there was a nail in the tire. Mechanic was able to plug the tire for little money. H Tire monitor icon was lit and had slow leak on 1 tire. Turns out there was a nail in the tire. Mechanic was able to plug the tire for little money. He could have easily told me I needed to buy a new tire; I would not have been able to judge. But he did the right thing. It reaffirmed my trust in Honda North. Thank you. More

Excellent Express service staff was professional, courteous, and timely. I also received a free beverage while waiting. Waiting room was well appointed with com Express service staff was professional, courteous, and timely. I also received a free beverage while waiting. Waiting room was well appointed with comfortable chairs and a TV. More

Took my car in for inspection, they broke the vehicle. EDIT in respond to Honda North. My issue is not that the technician made a simple mistake. That can happen to anyone. My issue and poor review is bec EDIT in respond to Honda North. My issue is not that the technician made a simple mistake. That can happen to anyone. My issue and poor review is because Honda North management returned a car with a persistent error message AND a Multi-Point Inspection Form that showed everything was okay with the vehicle. It's poor quality control. A complaint has been filed with Honda Automobile Customer Service. Took my 2014 Accord in for annual state inspection and they offered to implement the recall for the battery sensor. Unfortunately I said yes, and now I have a persistent "Check Charging System" message. I called to see what they could do to help and now they want the car for a day. They also provided their Multi-Point Inspection Form which indicates that all is "green". So they obviously didn't look at the car's dash display before they returned the vehicle. And they have the nerve to ask for "Excellent" reviews on the survey from Honda! Avoid this place if you want something done right. More

Service Department so helpful! Latest visit for scheduled service took less time than estimated when I booked the appointment, and the work was done efficiently and explained clearl Latest visit for scheduled service took less time than estimated when I booked the appointment, and the work was done efficiently and explained clearly. They do a great job! More

best customer service ever I was greeted the minute I pulled up for an oil change and handed a free drink token. My car was driven in. When I picked up the car the sales perso I was greeted the minute I pulled up for an oil change and handed a free drink token. My car was driven in. When I picked up the car the sales person approached me and when over what was done. This is an extremely efficient dealership. More

Service The service at Honda North every time I come there has been outstanding. The service writer Vic, who I have dealt with before is outstanding.She liste The service at Honda North every time I come there has been outstanding. The service writer Vic, who I have dealt with before is outstanding.She listens well and makes use full suggestions. I have been a customer of Honda North for 18 years and will continual to be one for many more years More