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Honda North - Service Center

Danvers, MA

4.7
828 Reviews

828 Reviews of Honda North - Service Center

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April 20, 2018

A very satisfactory experience. I had reserved an appointment. Every thing requiring service was explained to me in detail,, some of which I accepted and some I declined. all were More

by big red
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not recall the gentleman's name.
Jun 01, 2018 -

Honda North responded

Dear Big Red, Thank you for sharing this review with us! As an employee owned company, customer satisfaction is our number one focus. Please let us know if there is anything we can do improve your experience. Thank you for your business and we look forward to seeing you again soon! Sincerely, Honda North Danvers, MA www.HondaNorth.com

April 19, 2018

Very good experience Love the Express Service and helpful staff. The written summary as well as detailed report provided the info I need. There were no surprises, just th More

by Retired
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Gomez
May 30, 2018 -

Honda North responded

Dear Retired, Thank you for the kind comments! We truly appreciate it. I am happy to see that you received a 5 star experience during your visit. As an employee owned company your satisfaction is our number one priority. Thank you for your business and we look forward to seeing you again soon! Sincerely, Honda North Danvers, MA www.HondaNorth.com

April 19, 2018

Great service I always get great service at Honda North. Vic takes care of both of our cars and the quality of the work done on the car is superior. More

by honda-driver123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vic Gillespie
May 30, 2018 -

Honda North responded

Dear honda-driver123 Thank you for sharing your review with us! As an Employee Owned Company, your satisfaction is always our number one priority. Thank you for your business and we look forward to seeing you again soon. Sincerely, Honda North Danvers, MA www.HondaNorth.com

April 17, 2018

RECALL ON AIR BAG CHECKED 30 MINUTES LATER CHECKED OUT. CAR WAS WASHED BUT NOT VACUUMED LIKE OTHER DEALERS! WHAT ESLE CAN I SAY! NEXT TIME VACUUM! THIS IS A PAIN TO GET More

by JOKER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DID NOT KNOW
Apr 17, 2018 -

Honda North responded

JOKER, Thank you for bringing this to our attention. If convenient for you, please stop by and we would be glad to vacuum your vehicle for you. I apologize that is was not done in the first place as it should have been. Sincerely, Honda North Danvers, MA www.HondaNorth.com

April 17, 2018

oil change Service was excellent. It was quick and Pasquale Zollo was extremely friendly and professional. Relaxing waiting area with friendly employees. Very More

by geedes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pasquale Zollo
Apr 17, 2018 -

Honda North responded

Geedes, Thank you for sharing your recent experience with us. I am happy to hear that Pat took great care of you during your visit. As an employee owned company, your satisfaction is our number one priority. Thank you for your business and we look forward to seeing you again soon. Sincerely, Honda North Danvers, MA www.HondaNorth.com

April 17, 2018

Excellent I always get get service at Honda North! Great customer service too! This is my 6th vehicle with them and have always had a good experience from sale More

by Lrperry24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager with oil changes. I am bad with names
May 30, 2018 -

Honda North responded

Dear Lrperry24, Thank you for sharing your 5 star review with us! We truly appreciate the time you took to share your feedback. As an employee owned company, customer satisfaction is our number one focus. Thank you for your business and we look forward to seeing you again soon! Sincerely, Honda North Danvers, MA www.HondaNorth.com

April 17, 2018

Excellent service I love coming to Honda North because I always receive excellent service. I would not service my car anywhere else. In addition I also love being abl More

by K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
May 30, 2018 -

Honda North responded

Dear K, Thank you for sharing your 5 star review with us! We truly appreciate the time you took to share your feedback. As an employee owned company, customer satisfaction is our number one focus. Thank you for your business and we look forward to seeing you again soon! Sincerely, Honda North Danvers, MA www.HondaNorth.com

April 16, 2018

great customer service No wait for oil change, in and out in no time. Car wash and quick vacuum included. Free drink coupon while you wait, comfy seats and WiFi. More

by Blangill
Recommend Dealer
Yes
Employees Worked With
Lucky Chan
Apr 16, 2018 -

Honda North responded

Blangill, Thank you for sharing your experience with us. At Honda North, customer satisfaction is always our number one priority. We understand that your time is valuable and we strive to provide efficient service. Thank you for your business and we look forward to seeing you again soon. Sincerely, Honda North Danvers, MA www.HondaNorth.com

April 16, 2018

Very positvie experience. Had to bring my vehicle in for airbag recalls and I got an appointment right away. Once I was there everything was very easy and customer service was More

by Susan Pigulski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vic
Apr 17, 2018 -

Honda North responded

Ms. Pigulski, Thank you for sharing your recent experience with us. I am happy to hear that we were able replace the airbag in your vehicle without causing you an inconvenience. Thank you for your business and we look forward to seeing you again soon. Sincerely, Honda North Danvers, MA www.HondaNorth.com

April 16, 2018

Express Service The term Express Service applied ...friendly reception (with free drink); comfortable waiting area; prompt follow up; clean car with overview of poten More

by Food.Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 16, 2018 -

Honda North responded

Food.Guy, Thank you for taking the time to share your recent experience with us. I am happy to hear that you received excellent service during your visit. As an employee owned company, customer satisfaction is very important to us. Thank you for your business and we look forward to seeing you again soon. Sincerely, Honda North Danvers, MA www.HondaNorth.com

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